Pioneer Management Consulting

About the Company

Pioneer Management Consulting is a business management consulting firm headquartered in Minneapolis, MN, founded to create jobs people love in service to the many companies we admire. We help our clients achieve their most strategic and complex business goals through our areas of expertise--strategy, execution, organizational effectiveness, data analytics, technology, and more.

We serve mid to large-size companies in Minnesota and Colorado, regardless of industry, who have complex transformation projects planned or underway. Proven solutions are applied through each of our practices, always with an unwavering focus on execution, results, and positioning our clients for success.

Pioneer is made up of corporate executives, entrepreneurs, turn-around experts, and MBA grads who value humility; the hunger to learn and grow; and connectedness, to our team, clients, and communities. We've found a home in a place filled with people who are humble, eager to do amazing work, and connected to the things they're most passionate about. A place where we can be moms, dads, coaches, fishermen, investors, dog-lovers, painters, pursuers of African politics, philanthropists, micro-brewers, and more.

We are proud to be recognized as a Star Tribune's 2022 Top Workplaces, ranking fourth in the small business category, and winning the Communications Excellence Award.

We deliver world-class consulting with small-town heart and hustle - creating a different consulting experience that's strikingly better for all.

Listed Jobs

Company Name

Pioneer Management Consulting

Job Title

Client Development Director, ServiceNow Technology

Job Description

**Job Title** Client Development Director – ServiceNow Technology **Role Summary** Drive strategic growth of the ServiceNow consulting portfolio by identifying, cultivating, and closing new business opportunities. Serve as the trusted advisor to clients, leveraging deep knowledge of ServiceNow solutions, industry trends, and Pioneer’s capabilities to secure long‑term engagements and achieve revenue and margin targets. **Expectations** - Build and maintain a robust, health‑tracked pipeline of ServiceNow consulting opportunities. - Achieve quarterly revenue and margin goals through proactive deal building. - Establish Pioneer as the preferred ServiceNow partner in target accounts. - Deliver high‑impact proposals and presentations that articulate clear ROI. - Strengthen the internal ecosystem by partnering with ServiceNow sales reps, delivery leads, and cross‑functional teams. **Key Responsibilities** 1. Identify high‑potential client segments and conduct market research to uncover ServiceNow‑related needs. 2. Lead discovery and needs‑assessment sessions with existing and prospective clients, translating objectives into tailored ServiceNow solutions. 3. Collaborate with ServiceNow delivery and practice experts to co‑design solutions and craft compelling value propositions. 4. Develop, refine, and present proposals, pitches, and ROI analyses to decision‑makers. 5. Manage the full sales cycle—lead generation, qualification, negotiation, and closing—using the Pioneer CRM. 6. Build enduring relationships with key stakeholders at client organizations and within the ServiceNow ecosystem (sales reps, account executives, partners). 7. Monitor industry trends, competitive activity, and product enhancements to inform strategy and sales positioning. 8. Participate in professional networking, industry events, and conferences to raise Pioneer’s ServiceNow brand awareness. **Required Skills** - Strategic business development & account management in IT services. - Deep understanding of ServiceNow product suite, modules, and integration scenarios. - Proven ability to manage complex sales cycles and close high‑value deals. - Strong presentation, proposal writing, and negotiation skills. - Excellent relationship building with C‑level and technical decision‑makers. - Data‑driven pipeline management and proficiency with CRM platforms. - Business acumen across multiple IT service models and industry verticals. **Required Education & Certifications** - Bachelor’s degree in Business, Information Technology, Computer Science, or related field. - 8+ years of business development experience in IT consulting, with a focus on ServiceNow or similar platforms. - ServiceNow certifications (e.g., Certified System Administrator or Application Developer) preferred but not mandatory.

Minneapolis, United states

Hybrid

24-11-2025

Company Name

Pioneer Management Consulting

Job Title

Solution Architect - ServiceNow

Job Description

Job title: Solution Architect – ServiceNow Role Summary: Design, develop, and implement ServiceNow solutions across ITSM, ITOM, SPM, CSM, FSM and related modules. Lead end‑to‑end implementation projects, drive best practices, mentor technical teams, and collaborate with business stakeholders to translate requirements into scalable solutions that enhance operational efficiency and user experience. Expactations: Proven experience leading complex ServiceNow deployments (minimum 5 years) with deep knowledge of ITSM/ITOM, CSM, and SPM domains; demonstrate ability to manage multiple assignments, communicate effectively with senior executives, and deliver high‑quality, production‑ready solutions on time and within scope. Key Responsibilities: • Lead planning, execution, and deployment of ServiceNow technical services across core modules. • Architect and develop workflows, integrations, and customizations using NOWCreate and other ServiceNow best practices. • Partner with business stakeholders to capture requirements and translate them into technical designs. • Provide technical guidance and mentorship to development teams; conduct Q/A reviews and ensure solution quality. • Troubleshoot and resolve technical issues in production and during implementation. • Stay current on ServiceNow releases, industry trends, and engage product teams to influence roadmap for Energy & Utilities use cases. • Support pre‑sales activities: scoping, pricing, and demonstrations to prospect clients. • Hire and manage contractors, vendors, and development talent; define selection criteria and performance expectations. • Drive development of reusable ServiceNow applications that can be tailored to specific clients and scaled across markets. Required Skills: • ServiceNow Certified System Administrator; • Certified Implementation Specialist (ITSM/ITOM, HRSD, SPM, CSM, FSM, or equivalent). • Strong analytical, quantitative problem‑solving, and communication skills; able to present complex concepts to executives. • Experience with SDLC and ServiceNow NOWCreate methodology; proficiency in scripting, integrations, and configuration. • Ability to work independently and collaboratively; manage ambiguity and multiple concurrent projects. • Proven expertise in identifying client challenges and proposing viable, scalable solutions. • Ability to build professional relationships and network strategically. Required Education & Certifications: • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience). • Relevant ServiceNow certifications listed above.

Denver, United states

Hybrid

Senior

24-12-2025