impact.com

About the Company

impact.com, the world's leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships--including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company's powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com's technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oreal, Fanatics and Levi's, visit www.impact.com.

Listed Jobs

Company Name

impact.com

Job Title

Customer Success Manager

Job Description

**Job Title** Customer Success Manager **Role Summary** Serve as a trusted advisor to a client portfolio, driving adoption and success of the company’s partnership management platform. Develop strategic plans aligned with client goals, identify growth opportunities, and collaborate across teams to resolve issues and achieve client outcomes. **Expectations** • 3+ years in customer success, account management, or client-facing roles, preferably in affiliate/partnerships space. • Proven ability to build consultative relationships with senior stakeholders. • Strategic thinking paired with hands-on execution to solve client problems and drive ROI. **Key Responsibilities** • Build and maintain consultative client relationships to ensure platform adoption and business growth. • Develop tailored strategic engagement plans based on client KPIs and business goals. • Conduct business reviews, training sessions, and performance analysis to highlight ROI and growth opportunities. • Collaborate with Sales, Product, Tech, and Solutions teams to address client needs and technical challenges. • Proactively identify churn risks and upsell/expansion opportunities. • Support client renewals, commercial reviews, and adoption planning. • Escalate and resolve client issues efficiently, ensuring timely resolution and accountability. **Required Skills** • Strong communication and relationship-building skills. • Strategic thinking and problem-solving capabilities. • Project management skills with ability to multitask in a fast-paced environment. • Collaboration mindset to work effectively across global teams. **Required Education & Certifications** • Bachelor’s or Master’s degree preferred.

London, United kingdom

On site

Junior

18-09-2025

Company Name

impact.com

Job Title

CPQ Technical Systems Analyst

Job Description

Job Title: CPQ Technical Systems Analyst Role Summary: Owns the Salesforce CPQ (Configure, Price, Quote) implementation strategy, ensuring best practices for configuration, optimization, and integration with business processes. Acts as a technical lead to align CPQ workflows with evolving product and sales needs. Expactations: Drive strategic CPQ improvements, collaborate with stakeholders to define requirements, and maintain system scalability. Guide cross-functional teams in product lifecycle alignment, including pricing, packaging, and contract workflows. Key Responsibilities: Configure and optimize Salesforce CPQ for product rules, pricing, and quote generation; collaborate with pricing and product teams to translate requirements into technical solutions; manage price rules, discount schedules, and approvals; support release and change management with Product Operations and Sales Enablement; document system design and technical processes; stay updated on Salesforce platform updates. Required Skills: Salesforce CPQ configuration, product configuration, pricing strategy, discount models, and quote generation; Apex and Lightning Components experience; business process mapping and requirement analysis; agile methodology; problem-solving in complex CPQ workflows. Required Education & Certifications: Bachelor’s degree in Information Systems or Business Administration; active Salesforce Admin and CPQ Specialist certifications preferred; 4+ years Salesforce CPQ experience required.

London, United kingdom

On site

Junior

18-10-2025