- Company Name
- ATC
- Job Title
- Business Analyst (Medicaid experience must)
- Job Description
-
**Job Title:** Business Analyst (Medicaid Experience Required)
**Role Summary:**
Serve as the primary IT business owner for government‑regulated applications, evaluating processes, defining requirements, and leading application lifecycle activities from planning to continuous improvement. Collaborate with stakeholders, IT teams, and vendors to ensure applications meet operational standards and Medicaid compliance.
**Expectations:**
- Own end‑to‑end business and functional ownership of assigned applications.
- Translate business needs into actionable requirements, user stories, and functional specs.
- Conduct analysis, testing, and optimization to drive process efficiency and system excellence.
**Key Responsibilities:**
- Gather, document, and validate business requirements; maintain traceability in Azure DevOps, ServiceNow, or equivalent tools.
- Lead requirement/workshop sessions with business users and technical teams.
- Manage application maintenance, defect resolution, and enhancements; act as liaison between business, IT, and third‑party vendors.
- Support functional, integration, and UAT during implementations; review configurations and contribute to release plans.
- Monitor performance, triage production issues, perform root‑cause analysis, and recommend improvements.
- Develop reports, dashboards, and visualizations to support data‑driven decisions.
**Required Skills:**
- 5+ years as a Business, Systems, Product Analyst, or QA professional.
- Proven experience in business & technical requirements analysis, validation, and testing.
- Strong analytical, critical‑thinking, and problem‑solving skills.
- Excellent written & verbal communication, technical documentation.
- Capable of managing multiple initiatives, priorities, and deadlines.
- Experience with SDLC, Agile/Waterfall frameworks, and stakeholder management.
- Proficiency in Microsoft Office, collaboration tools; familiarity with Azure DevOps, ServiceNow, Accompa.
- SQL query writing.
- Knowledge of Medicaid (mandatory); familiarity with SNAP, TANF, or similar programs preferred.
**Required Education & Certifications:**
- Bachelor’s degree in Business Analysis, Business Administration, Information Technology, Computer Science, or related field.
- No additional certifications required but valued.