- Company Name
- Connor, Clark & Lunn Financial Group (CC&L)
- Job Title
- Head of IT Infrastructure Operations
- Job Description
-
**Job Title:** Head of IT Infrastructure Operations
**Role Summary:**
Lead the evolution of a hybrid IT infrastructure encompassing on‑prem, colocation, and multi‑cloud (AWS & Azure) environments. Align technology strategy with business goals, driving automation, resilience, cost efficiency, and regulatory compliance to support continuous, 24/7 global operations.
**Expectations:**
- 10+ years of progressive leadership in infrastructure, engineering, or architecture.
- Proven success managing hybrid environments and cloud platforms.
- Deep expertise in networking, virtualization, storage, and security.
- Strong communication skills for executive and technical stakeholder engagement.
- Demonstrated ability to implement automation, observability, and DevOps practices.
- Relevant certifications (AWS/Azure Solutions Architect, VMware VCP, Cisco CCNP/CCIE, etc.) preferred.
**Key Responsibilities:**
- Develop and execute infrastructure roadmaps that prioritize agility, scalability, and resilience.
- Drive architecture design, delivery, and optimization across on‑prem, colocation, and multi‑cloud platforms.
- Champion automation‑first provisioning, monitoring, incident management, and IaC (Terraform, Bicep, PowerShell, Python).
- Ensure disaster recovery, backup, business continuity, and compliance (SOC 1/2, PCI, ISO 27001).
- Partner with InfoSec to implement Zero Trust and layered security across environments.
- Lead cost‑optimization and FinOps initiatives to balance innovation with fiscal responsibility.
- Use Balanced Scorecards, OKRs, and performance metrics to align IT outcomes with strategic business objectives.
- Build and mentor a global, cross‑functional infrastructure team focused on collaboration and continuous improvement.
- Manage vendor and partner relationships to secure flexibility, value, and service quality.
**Required Skills:**
- Hybrid infrastructure design (data center, colocation, AWS, Azure).
- Networking: SD‑WAN, firewalls, VPNs.
- Compute, storage (SAN/NAS), virtualization (VMware, Hyper‑V).
- Containerization (Kubernetes, Docker) and orchestration.
- Automation & IaC (Terraform, Bicep, PowerShell, Python).
- Observability & monitoring tools (e.g., Prometheus, Grafana, New Relic).
- Compliance and regulatory understanding (SOC 1/2, PCI, ISO 27001).
- Strong analytical, problem‑solving, and strategic planning abilities.
- Excellent written and verbal communication for executive reporting.
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Professional certifications: AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, VMware Certified Professional (VCP), Cisco Certified Network Professional (CCNP) or equivalent.