ClifyX

About the Company

ClifyX has immense experience of over 20 years in Digitalization, Service Management, Cloud Transformation, and now in enabling implementation and deployments for its end customer through Salesforce, ServiceNow, Selenium, and Automation.

Our rich experience, combined with our unyielding care for our employees, is the driving force behind all we do. And we deliver!

Listed Jobs

Company Name

ClifyX

Job Title

ServiceNow Solution Architect - EC Pro

Job Description

**Job title** ServiceNow Solution Architect – EC Pro **Role Summary** Design, architect, and lead the implementation of ServiceNow solutions centered on HR Service Delivery (HRSD), Employee Center Pro (EC Pro), and Now Mobile. Serve as a technical authority, ensuring robust, scalable, and secure architecture that aligns with business objectives and best practices. **Expectations** - Deliver high‑quality, repeatable architectural solutions for HR and employee experience initiatives. - Demonstrate expertise in ServiceNow modules, integration patterns, and governance. - Manage stakeholder engagement to translate functional requirements into technical designs. - Mentor and collaborate with development and operations teams to achieve project milestones. **Key Responsibilities** - Architect end‑to‑end ServiceNow solutions for EC Pro, HRSD, and Now Mobile projects. - Create solution designs, technical specifications, and integration diagrams. - Assess and recommend enhancements, refactoring, and migration strategies for existing deployments. - Collaborate with cross‑functional teams (Security, Compliance, Business) to ensure alignment. - Lead reviews of technical artifacts, ensuring adherence to architectural principles. - Provide subject‑matter expertise during stakeholder workshops and training sessions. **Required Skills** - ServiceNow HRSD – Design, configure, and extend. - EC Pro – Architecture and deployment experience. - Now Mobile – Native and progressive web app integration. - Integration: REST, SOAP, JDBC, web services. - Data models, reporting, and analytics within ServiceNow. - Strong problem‑solving, communication, and stakeholder management. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Systems, or related field. - ServiceNow certifications (preferred): System Architect, Application Developer, or HRSD Expert. - Demonstrated experience in ServiceNow architectural roles (minimum 3–5 years).

New york, United states

On site

25-09-2025

Company Name

ClifyX

Job Title

ServiceNow QE

Job Description

Job Title: ServiceNow QE Role Summary: Lead quality engineering efforts for ServiceNow implementations, focusing on ITSM, HRSD, ITOM modules and assessing new feature impact across customer-specific deployments. Expectations: Deliver robust test strategies, automation scripts, and performance insights to ensure high-quality ServiceNow solutions. Key Responsibilities: • Design and execute comprehensive functional, regression, and performance tests on ServiceNow modules. • Develop and maintain automated test suites for ServiceNow, Service Automation, and API Automation. • Analyze new feature rollouts, identifying integration risks and performance bottlenecks. • Collaborate with developers, business analysts, and stakeholders to refine requirements and test coverage. • Report defect status, test metrics, and improvement recommendations to project leadership. Required Skills: • 5–10 years experience in ServiceNow platform (ITSM, HRSD, ITOM) testing and navigation. • 5–10 years experience in Service Automation testing. • 5–10 years experience in API Automation. • 1–2 years experience in performance testing. • 5–10 years experience in QA Automation, including scripting and CI/CD integration. Required Education & Certifications: None specified.

California, United states

On site

26-09-2025

Company Name

ClifyX

Job Title

Business Analyst

Job Description

Job Title: Business Analyst Role Summary: Analyze IT systems, determine user needs, improve operational efficiency, and act as a liaison between users and engineering teams. Expactations: Minimum of 8–10 years of experience in business analysis with proven elicitation skills and expertise in user workflow processes. Key Responsibilities: Review and evaluate IT systems operations; identify user requirements and recommend improvements; serve as primary contact for users and engineering teams; document, report, and track system issues; translate business needs into technical requirements. Required Skills: Elicitation techniques (e.g., interviews, workshops); user workflow analysis; system requirements definition; stakeholder communication. Required Education & Certifications: Not specified.

Maryland heights, United states

On site

Senior

09-10-2025

Company Name

ClifyX

Job Title

AI/ML Engineer - W2 Only

Job Description

**Job Title:** AI/ML Engineer (W2) **Role Summary:** Develop, fine‑tune, and deploy generative AI solutions with a focus on OpenAI services, NLP, and large language models. Lead end‑to‑end AI automation initiatives for testing processes, including test‑case generation, using Python and Retrieval‑Augmented Generation (RAG) techniques. **Expectations:** - 5–7 years of hands‑on AI/ML engineering experience. - Proven track record of delivering a complete Gen AI product from concept to production. - Ability to work independently and own the full lifecycle of model development and deployment. - Strong problem‑solving skills for automating testing workflows. **Key Responsibilities:** - Design, build, and launch generative AI applications leveraging OpenAI APIs and LLMs. - Fine‑tune pre‑trained models to meet custom business requirements. - Create and maintain data pipelines for dataset generation, annotation, and preparation. - Implement Retrieval‑Augmented Generation (RAG) pipelines to enhance model relevance. - Develop AI‑driven automation tools for test case generation and other test‑related tasks. - Collaborate with cross‑functional teams to integrate AI solutions into existing systems. - Ensure code quality, version control, and documentation throughout the development process. **Required Skills:** - Python programming (including libraries such as PyTorch, TensorFlow, Transformers). - Experience with OpenAI services, GPT/LLM APIs, and NLP techniques. - Model fine‑tuning and prompt engineering. - Retrieval‑Augmented Generation (RAG) methodologies. - AI/ML deployment (Docker, CI/CD, cloud platforms). - Test automation concepts and scripting. - Strong analytical, communication, and teamwork abilities. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, Data Science, or a related technical field (Master’s preferred). - Relevant AI/ML certifications (e.g., TensorFlow Developer, AWS Certified Machine Learning) are a plus but not mandatory.

Irvine, United states

On site

10-10-2025