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Spectrum

Spectrum

www.spectrum-offshore.com

4 Jobs

35 Employees

About the Company

Spectrum specialises in the provision of combined marine survey and crew transfer vessel services to the offshore construction industry. Our proven track record in delivering the highest-quality hydrographic and geophysical survey data and our industry-standard crew transfer capabilities ensure that our clients maximise their cost-efficiency without compromise.

Our services are designed to complement the efficient progression of coastal and offshore projects in the renewable energy, marine cable, oil and gas and marine aggregate sectors. We are continually developing our capabilities to adapt to the ever changing demands of these offshore industries.

Listed Jobs

Company background Company brand
Company Name
Spectrum
Job Title
Community Solutions Technical Support Representative
Job Description
Job Title Community Solutions Technical Support Representative Role Summary Provide technical support for video, internet, and voice services, troubleshooting customer issues, handling account activation and billing, and ensuring a high level of customer satisfaction. Expectations * Deliver reliable, timely support with accurate documentation. * Identify and communicate upsell opportunities. * Escalate complex issues to appropriate support tiers. Key Responsibilities * Diagnose, troubleshoot, and resolve technical problems for residents and businesses. * Activate, maintain, and bill customer accounts for video, internet, and voice services. * Identify potential service upgrades and assist field personnel with account setups and work orders. * Document customer interactions, resolutions, and follow‑ups accurately. * Escalate unresolved or complex issues to higher‑level support. * Stay current with cable services, equipment, and billing systems. * Contribute to process improvement initiatives and support additional duties as needed. Required Skills * Strong verbal and written communication. * Complex problem‑solving and follow‑up abilities. * Attention to detail and exceptional customer service. * Positive, customer‑oriented phone demeanor. * Ability to train and guide other representatives. * Knowledge of Bulk/MDU offerings, technical requirements, and billing. * Proficiency with PCs, Microsoft Office Suite, and intranet navigation. * Familiarity with billing systems and troubleshooting for video, internet, and voice services. Required Education & Certifications * High‑school diploma or equivalent. * 1+ year experience in cable operations or telecommunications call centers (or equivalent education/experience). * 1+ year experience in customer service and technical support. * U.S. lawful work authorization without employment‑based immigration sponsorship.
Buffalo, United states
On site
20-11-2025
Company background Company brand
Company Name
Spectrum
Job Title
Senior Data Analyst - Spectrum Reach
Job Description
**Job Title** Senior Data Analyst – Spectrum Reach **Role Summary** Lead analytics for the Enterprise Strategy & Analytics team, extracting, integrating and modeling large datasets to deliver data‑driven insights on media performance, advertising outcomes and market trends. Build and maintain dashboards, automate reporting, and support sales, research, and client teams with actionable recommendations and attribution modeling. **Expectations** - Provide accurate, timely insights that inform media strategy and client decision‑making. - Maintain high data quality, documentation, and reproducible processes. - Communicate complex analyses clearly to stakeholders at all levels. - Manage multiple projects, meet deadlines, and proactively flag issues. **Key Responsibilities** 1. Extract, clean, and integrate data from internal systems and external sources (Nielsen, Comscore, Scarborough, etc.). 2. Design, develop, and maintain Tableau/Power BI dashboards to simplify data consumption for internal users. 3. Automate sales opportunity reporting and slide generation at scale. 4. Conduct media research and market trend analyses, producing concise reports and visualizations. 5. Develop and refine attribution methods for client campaigns, applying media math principles. 6. Document data definitions, quality requirements, and processes for sustainability. 7. Analyze usage metrics of internal dashboards and recommend optimizations. 8. Present findings and recommendations to business leaders and cross‑functional teams. 9. Collaborate with data engineers, product owners, and stakeholders to align on data strategy. **Required Skills** - Advanced SQL and Python for data extraction, transformation, and analysis. - Proficiency with Tableau, Power BI, or equivalent BI tools. - Experience with cloud data warehouses (e.g., Snowflake, Redshift, BigQuery). - Strong Excel skills (advanced functions, pivot tables). - Knowledge of data integration/ETL concepts; experience with Alteryx preferred. - Familiarity with media math, attribution modeling, and campaign measurement. - Excellent analytical, storytelling, and presentation skills. - Project management abilities, ability to document processes, and manage deadlines. - Detail‑oriented, accurate, and able to work independently and within a collaborative team. **Required Education & Certifications** - Bachelor’s degree in Marketing Analytics, Data Analytics, Statistics, Computer Science, or a related field. - Minimum 4 years of professional data analytics experience. - Preferred: 2+ years in media research, marketing, or sales enablement. - Relevant certifications (e.g., Microsoft Certified: Azure Data Scientist Associate, Tableau Desktop Specialist, or similar) are a plus.
Tampa, United states
On site
Senior
20-11-2025
Company background Company brand
Company Name
Spectrum
Job Title
Offer Management Analyst
Job Description
Job title: Offer Management Analyst Role Summary: An analytical professional responsible for collecting, evaluating, and reporting pricing and promotional offer data to optimize revenue, market share, and EBITDA. Works closely with cross‑functional analytics, marketing, finance, and operations teams to streamline offer processes, develop pricing frameworks, and support data‑driven decision making. Expactations: - Must be eligible to work in the U.S. without employer sponsorship. - Provide timely, accurate data analysis, financial modeling, and reporting to senior management. - Deliver insights that drive pricing and offer strategy improvements. - Maintain compliance with deliverable reporting standards and data quality audits. Key Responsibilities: - Gather and maintain standard price lists and promotional pricing by product, market, and customer segment. - Analyze competitive intelligence, market data, and trend reports to identify pricing benchmarks and opportunities. - Build and update financial models to evaluate pricing and offer changes, track results, and report key financial metrics. - Automate and simplify offer processes, collaborating with analytics and marketing teams. - Conduct data analysis for various analytic solutions, including elasticity modeling and projections. - Perform quality data audits, ensuring compliance with reporting requirements. - Produce data‑driven presentations and documentation for stakeholders. - Support ad‑hoc information and reporting requests. - Stay current on industry trends, best practices, and marketing automation platforms. Required Skills: - Strong analytical and interpretive abilities. - Advanced SQL querying skills; experience writing data queries across multiple tools. - Proficiency in Excel, Word, Salesforce, and other business software. - Ability to prioritize, organize, and manage multiple tasks. - Excellent written and verbal communication. - Ability to integrate information from diverse sources and present findings effectively. Required Education & Certifications: - Bachelor’s degree (BS/BA) in Marketing, Finance, or a related field (or equivalent work experience). - Demonstrated knowledge of marketing research, data analysis, and related functions. - No specific certifications required, but familiarity with marketing automation platforms and industry knowledge (e.g., CATV) is preferred.
Stamford, United states
On site
30-12-2025
Company background Company brand
Company Name
Spectrum
Job Title
Project Manager
Job Description
**Job title** Project Manager – Business Integration **Role Summary** Oversee end‑to‑end project lifecycle for new Spectrum products, ensuring successful integration and customer experience through user acceptance and operational readiness testing. **Expectations** - Manage multiple projects simultaneously in a fast‑paced environment. - Deliver projects on time, within budget, and to high quality standards. - Communicate clearly with stakeholders, provide status updates, and mitigate risks. **Key Responsibilities** - Plan, monitor, and report on project progress from conception to post‑launch. - Coordinate day‑to‑day operations of assigned projects. - Facilitate consensus among stakeholders to secure successful implementation. - Establish and maintain project management processes and methodologies. - Collect feedback from internal customers, track metrics, and report performance. - Track costs, service levels, and other KPIs to achieve project objectives. **Required Skills** - Strong project management fundamentals and experience. - Clear, professional communication and stakeholder engagement. - Critical thinking, problem‑solving, and data analysis. - Proficiency with Microsoft Office suite and Microsoft Project (or equivalent). **Required Education & Certifications** - Bachelor’s degree in a related field or equivalent experience. - Minimum 2 years of project management experience. - Project Management certification (e.g., PMP, CAPM) or completion of a recognized curriculum is preferred. **Other** - Must be eligible to work in the U.S. without future employment‑based immigration sponsorship.
Stamford, United states
On site
31-12-2025