Spectrum

About the Company

Spectrum specialises in the provision of combined marine survey and crew transfer vessel services to the offshore construction industry. Our proven track record in delivering the highest-quality hydrographic and geophysical survey data and our industry-standard crew transfer capabilities ensure that our clients maximise their cost-efficiency without compromise.

Our services are designed to complement the efficient progression of coastal and offshore projects in the renewable energy, marine cable, oil and gas and marine aggregate sectors. We are continually developing our capabilities to adapt to the ever changing demands of these offshore industries.

Listed Jobs

Company Name

Spectrum

Job Title

Account Executive, Spectrum Community Solutions

Job Description

Hurst, United states

On site

Junior

14-10-2025

Company Name

Spectrum

Job Title

Vertical Technical Sales Consultant, Security and Data, Spectrum Business

Job Description

**Job Title** Vertical Technical Sales Consultant – Security and Data **Role Summary** Drive sales of Managed Network Services and Cisco Meraki (or comparable) solutions to vertical market clients. Serve as a regional brand ambassador, generate leads, conduct consultative meetings, and collaborate with sales, engineering, and product teams to meet sales quotas and support client growth. **Expectations** - Complete a 10‑week paid sales training program. - Maintain a sales quota for targeted products. - Travel extensively within assigned territory (client sites, office, home). - Hold a valid U.S. work authorization (no future sponsorship) and a driver’s license. - Represent the company professionally in person and virtually. **Key Responsibilities** - Identify and prospect target markets, industries, and contacts; generate leads via networking, cold calling, site visits, and events. - Conduct consultative sales meetings, product demonstrations, and negotiations with stakeholders. - Develop and execute sales plans; present solutions, upsell, and manage renewals. - Collaborate with direct sales, sales engineering, product, and other internal teams to create team‑selling strategies. - Provide feedback to product teams on service attributes and market needs. - Maintain accurate activity and pipeline data in Salesforce. **Required Skills** - 2+ years premise‑based sales of data/managed services; 5+ years B2B telecom sales. - Proven record selling Cisco Meraki or similar networking solutions. - Expert knowledge of Managed Network Service Solutions (e.g., SD‑WAN, security). - Strong presentation and communication skills in English. - Ability to perform consultative analyses and deliver recommendations. - Proficiency with Microsoft Office and Salesforce CRM. - Self‑motivated lead generation and relationship‑building abilities. **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, IT, or related field, or equivalent experience. - Preferred: Industry certifications such as Cisco (CCNA/CCNP), Fortinet, Nuage, or MEF. - Preferred: Experience with SD‑WAN solutions.

Ballwin, United states

On site

Junior

14-10-2025

Company Name

Spectrum

Job Title

Community Solutions Inbound Sales Representative

Job Description

**Job Title:** Community Solutions Inbound Sales Representative **Role Summary:** Inbound Sales Representative on the Community Solutions team, responsible for converting inbound inquiries into customers, promoting Spectrum's suite of Voice, Data, Video, and Mobile products, and driving sales targets while maintaining high customer satisfaction and retention. **Expactations:** - Achieve monthly and quarterly sales goals, including incentives and commission targets. - Conduct needs analysis, present solutions, and close sales effectively. - Handle billing inquiries, resolve customer concerns, and manage retention calls. - Maintain up‑to‑date knowledge of product offerings, pricing, and promotional campaigns. **Key Responsibilities:** - Receive inbound calls, assess customer needs, and recommend appropriate Spectrum products. - Close sales using proven techniques, meet or exceed performance metrics. - Process orders, service changes, and billing adjustments accurately. - Conduct follow‑up and retention outreach to retain existing customers. - Keep detailed, accurate records in the billing system and CRM. - Collaborate with team members and support functions to resolve complex issues. **Required Skills:** - Strong verbal and written communication in English. - Proven sales experience (≥1 yr) in Voice, Data, Video, or related billing/customer service roles. - Ability to conduct needs analysis, overcome objections, and close deals. - Comfortable working variable hours, including weekends, holidays, and split days off. - Familiarity with billing systems and cable communications products. **Required Education & Certifications:** - High school diploma or equivalent. - No specific certifications required; prior experience in a billing or sales position preferred.

San diego, United states

On site

27-10-2025

Company Name

Spectrum

Job Title

Community Solutions Technical Support Representative

Job Description

Job Title Community Solutions Technical Support Representative Role Summary Provide technical support for video, internet, and voice services, troubleshooting customer issues, handling account activation and billing, and ensuring a high level of customer satisfaction. Expectations * Deliver reliable, timely support with accurate documentation. * Identify and communicate upsell opportunities. * Escalate complex issues to appropriate support tiers. Key Responsibilities * Diagnose, troubleshoot, and resolve technical problems for residents and businesses. * Activate, maintain, and bill customer accounts for video, internet, and voice services. * Identify potential service upgrades and assist field personnel with account setups and work orders. * Document customer interactions, resolutions, and follow‑ups accurately. * Escalate unresolved or complex issues to higher‑level support. * Stay current with cable services, equipment, and billing systems. * Contribute to process improvement initiatives and support additional duties as needed. Required Skills * Strong verbal and written communication. * Complex problem‑solving and follow‑up abilities. * Attention to detail and exceptional customer service. * Positive, customer‑oriented phone demeanor. * Ability to train and guide other representatives. * Knowledge of Bulk/MDU offerings, technical requirements, and billing. * Proficiency with PCs, Microsoft Office Suite, and intranet navigation. * Familiarity with billing systems and troubleshooting for video, internet, and voice services. Required Education & Certifications * High‑school diploma or equivalent. * 1+ year experience in cable operations or telecommunications call centers (or equivalent education/experience). * 1+ year experience in customer service and technical support. * U.S. lawful work authorization without employment‑based immigration sponsorship.

Buffalo, United states

On site

20-11-2025