Desjardins

About the Company

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.

Listed Jobs

Company Name

Desjardins

Job Title

Advisor, Investment and Financing

Job Description

**Job title:** Advisor, Investment and Financing **Role Summary:** Provides personalized investment, financing, and insurance solutions to members and clients. Gathers client needs, designs tailored financial strategies, and ensures exceptional service quality while continually monitoring market trends and regulatory changes. **Expectations:** - Deliver high‑quality, client‑centric service that optimizes financial health. - Meet and exceed performance metrics in client satisfaction and product sales. - Maintain up‑to‑date knowledge of financial products, market dynamics, and best practices. - Demonstrate continuous professional development and adherence to industry standards. **Key Responsibilities:** - Conduct client consultations to assess investment and financing requirements. - Develop and present customized financial strategies and product recommendations. - Manage ongoing client relationships, ensuring consistent service quality and satisfaction. - Monitor account performance, identify improvement opportunities, and follow up accordingly. - Stay informed on industry trends, regulatory updates, and competitive landscape. - Capture client feedback, report insights, and contribute to service improvement initiatives. **Required Skills:** - Strong communication and active‑listening abilities. - Ability to analyze client financial situations and translate findings into actionable plans. - Knowledge of investment, financing, and insurance products. - Relationship‑management skills with a client‑first mindset. - Aptitude for market research, trend analysis, and continuous learning. - Proficiency with financial analysis tools and customer‑relationship management (CRM) software. - Problem‑solving and critical‑thinking capabilities. **Required Education & Certifications:** - Minimum bachelor’s degree in finance, business, economics, or a related field, or equivalent professional experience. - Relevant financial certifications (e.g., CPA, CFA, CFP) are advantageous but not mandatory. - Willingness to complete organization‑led training programs to build industry expertise.

Saint-tite, Canada

Hybrid

17-12-2025

Company Name

Desjardins

Job Title

Advisory Agent, Member and Client Experience

Job Description

**Job title:** Advisory Agent, Member and Client Experience **Role Summary:** Provide front‑line advisory and support to members and clients on banking transactions, product promotion, and digital tool usage. Act as a service ambassador, ensuring a seamless, safe, and customer‑centric experience that strengthens member relationships and drives business development. **Expactations:** - Deliver high‑quality, personalized service in a fast‑paced, on‑site environment. - Promote and educate members on Desjardins products, services, and digital solutions. - Maintain up‑to‑date knowledge of banking operations, fraud prevention, and regulatory compliance. - Collaborate cross‑functionally with personal finance advisors and partner teams to enhance member satisfaction and business outcomes. **Key Responsibilities:** - Welcome members and clients courteously, assess their needs quickly, and direct them to appropriate staff or channels. - Advise on existing applications and technological tools that enable self‑service transactions. - Support members experiencing fraud or irregularities, ensuring timely referral to relevant partners. - Contribute to business development by identifying opportunities and cultivating professional relationships. - Partner with personal finance advisors to improve service delivery and member experience. - Maintain accurate, compliant records of member interactions and actions taken. **Required Skills:** - Strong verbal and written communication. - Customer‑service orientation with empathy and problem‑solving ability. - Basic financial and banking knowledge. - Digital literacy: familiarity with mobile apps, online banking, and electronic transaction tools. - Fraud awareness and ability to recognize irregularities. - Collaboration and teamwork across departments. - Ability to work in a full‑time, on‑site setting with flexibility to manage priorities. **Required Education & Certifications:** - High‑school diploma or equivalent (or higher). - Previous customer‑service or banking experience preferred. - Certification or training in fraud prevention, financial services, or related areas is an advantage.

Québec, Canada

Hybrid

17-12-2025

Company Name

Desjardins

Job Title

Career, Caisse Desjardins Ontario

Job Description

Job Title: Financial Advisor Role Summary: Provide comprehensive financial services to members and clients by offering personalized solutions for transactions, investments, financing, and insurance, with a focus on optimizing financial health and customer satisfaction. Expectations: Deliver tailored financial advice, demonstrate commitment to customer service, utilize technological tools for self-service options, and collaborate with financial professionals to enhance service quality. Key Responsibilities: - Assist members with financial transactions and educate them on digital tools and applications. - Collaborate with personal finance advisors to deliver administrative, sales, and service support. - Advise on investment strategies, financing options, and insurance products aligned with member needs. - Develop and implement customized financial planning solutions. - Maintain a client-centered approach to ensure high-quality service and long-term member relationships. Required Skills: - Excellent communication and interpersonal abilities. - Knowledge of financial products, services, and technology platforms. - Problem-solving and advisory skills for personalized solutions. - Proficiency in using digital tools for transactional support. - Team-oriented mindset to collaborate with cross-functional roles. Required Education & Certifications: High school diploma or equivalent; in-depth training provided through the Desjardins Cooperative Institute (DCI) to develop competency in financial services roles.

Cochrane, Canada

Hybrid

17-12-2025

Company Name

Desjardins

Job Title

Data internship, Summer 2026

Job Description

**Job Title** Data Intern – Summer 2026 **Role Summary** Assist in executing the organization’s data strategy by performing information analytics, advanced analytics, MLOps, and data governance tasks. Deliver visual reports, prototype AI solutions, support ML pipeline operations, and maintain metadata catalogues to enhance data‑driven decision‑making. **Expectations** - Complete internship hours that count toward a bachelor’s or master’s degree. - Produce deliverables such as dashboards, model prototypes, CI/CD pipelines, and metadata documentation. - Collaborate with data scientists, IT, and governance teams in a secure, privacy‑compliant environment. - Communicate effectively in French; English is optional. **Key Responsibilities** - **Business Intelligence** – Create interactive reports in Tableau and Power BI; analyze member/client data using SQL and SAS; translate insights into actionable recommendations for internal partners. - **Advanced Analytics** – Evaluate and prototype AI/ML methods, including synthetic data generation, generative and multimodal language models, and deep‑learning frameworks (Keras, TensorFlow, PyTorch). - **MLOps** – Design, develop, deploy, and monitor ML models; implement CI/CD pipelines; build APIs and SDKs to expose analytical models in production. - **Data Governance** – Document metadata in the governance catalogue; prepare loading templates; update reference databases; classify metadata according to the current architecture framework. **Required Skills** - Data visualization (Tableau, Power BI). - Data querying (SQL, SAS). - Machine learning and deep learning (algorithms, Keras, TensorFlow, PyTorch). - Generative AI (synthetic data, LLMs, prompt engineering). - Object‑oriented programming; API/SDK development. - CI/CD pipeline design for ML. - Metadata management and data cataloguing. - MS Office proficiency, especially Excel. - Proficient in French (written & spoken); English communication acceptable. **Required Education & Certifications** - Current enrollment in a bachelor’s or master’s program in data science, computer science, statistics, or related discipline, with internship credit available. - No additional certifications required.

Lévis, Canada

Hybrid

07-01-2026