Acronis

About the Company

Acronis unifies data protection and cybersecurity, delivering cyber protection that solves safety, accessibility, privacy, authenticity, and security (SAPAS) challenges.

Acronis offers antivirus, backup, disaster recovery, endpoint protection management solutions, and award-winning AI-based antimalware and blockchain-based data authentication technologies through service provider and IT professional deployment models. These solutions protect data, applications, and systems in any environment.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, over 5.5 million home users and 500,000 companies, including 100% of the Fortune 1,000, trust Acronis. Acronis products are available through 50,000 partners and service providers in over 150 countries and 40 languages.

Community Rules:
At Acronis, we value respectful, meaningful conversations. We welcome constructive feedback, questions and commentaries. We expect our community to be respectful of each other and share relevant information.

We reserve the right to remove or edit any comments and posts that do not conform to these Community guidelines, including:
• Profane, offensive, hateful, harassing, threatening, violent or obscene language
• Discussions regarding race, ethnicity, religion, disability, sexual orientation or political beliefs
• Personal attacks
• Sexually explicit comments or links that contain such material
• Spam or advertisements

If you have a customer service issue, please visit https://www.acronis.com/support/.

We will manage this page according to these guidelines and look forward to hearing from you.

Listed Jobs

Company Name

Acronis

Job Title

Account Manager

Job Description

Job title: Account Manager Role Summary: Spearhead the renewal and expansion of existing customer maintenance contracts, cultivating strong, long‑term relationships that drive renewal success and new business opportunities. Act as the trusted advisor who ensures customers fully realize product value, collaborate with Sales, Product, Marketing, and Support, and maintain accurate forecasting to achieve growth targets. Expactations: - 3+ years in account management, customer success, or B2B sales with demonstrated renewal success. - Proven relationship‑building skills and strong communication. - Strategic thinker who proactively identifies upsell and cross‑sell opportunities. - Ability to manage multiple accounts simultaneously, prioritising tasks and meeting deadlines. - Goal‑oriented, results‑driven, and comfortable with a high‑impact role in customer and revenue strategy. Key Responsibilities: - Own a portfolio of renewal accounts, managing the full cycle from renewal negotiation to contract signing. - Develop and maintain strategic relationships, positioning the company as a trusted partner. - Identify and pursue new business opportunities within existing accounts (upsell, cross‑sell, renewal extensions). - Deliver product insights and guide customers on adopting new features and solutions. - Resolve challenges by coordinating with Sales, Product, Marketing, and Support teams. - Maintain accurate forecasting and reporting, driving account growth outcomes. - Ensure continuous customer satisfaction and advocacy through proactive engagement. Required Skills: - Account management / Customer success experience. - Excellent communication, negotiation, and presentation skills. - Strong analytical and forecasting abilities. - Proactive mindset, strategic thinking, and problem‑solving. - Ability to balance multiple priorities and work effectively in cross‑functional environments. - Familiarity with SaaS/B2B renewal processes and CRM tools. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, or related field (or equivalent experience). - No mandatory certifications required.

France

Remote

09-01-2026