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Meritore Technologies

Meritore Technologies

www.Meritore.com

4 Jobs

34 Employees

About the Company


Data Science, Digital Transformation, Business Intelligence, App Development, Cloud services, IT Application support and management.

Listed Jobs

Company background Company brand
Company Name
Meritore Technologies
Job Title
Devops / SRE production Support
Job Description
**Job Title:** DevOps / SRE Production Support **Role Summary:** Provide production‑level support and reliability engineering for a payment‑technology platform. Leverage extensive experience in cloud, container orchestration, and DevOps practices to maintain uptime, automate deployments, and enhance site reliability. **Expectations:** - Deliver 24/7 support for mission‑critical payment services. - Manage incidents, root‑cause analysis, and post‑mortem reporting. - Collaborate with development, security, and operations teams to improve reliability, performance, and scalability. **Key Responsibilities:** - Monitor cloud infrastructure (AWS, Azure, Heroku) and container workloads (Docker, Kubernetes, OpenShift). - Design, implement, and maintain CI/CD pipelines and infrastructure‑as‑code (IaC). - Conduct capacity planning, performance tuning, and cost‑optimisation of cloud resources. - Automate deployment, configuration, and recovery processes using scripting and configuration‑management tools. - Implement observability, alerting, and log‑management solutions. - Develop and maintain playbooks for incident response, disaster recovery, and change management. - Contribute to security hardening, compliance, and audit readiness. **Required Skills:** - 8+ years in production support/DevOps roles; 7+ in payment‑technology industry. - Proficient with AWS, Azure, and Heroku cloud services. - Expert in container technologies: Docker, Kubernetes, OpenShift. - Strong scripting (Python, Bash, PowerShell) and automation experience (Ansible, Terraform, Helm). - Solid understanding of SRE principles, blameless post‑mortems, and reliability metrics (SLIs, SLOs, SLAs). - Experience with CI/CD platforms (Jenkins, GitLab CI, ArgoCD). - Knowledge of monitoring, logging, and tracing tools (Prometheus, Grafana, ELK, Datadog, Splunk). - Familiarity with network protocols, database performance, and payment‑gateway integrations. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, or related field. - Optional: AWS Certified Solutions Architect / Developer, Certified Kubernetes Administrator (CKA), or equivalent cloud/containers certifications.
Charlotte, United states
Hybrid
Senior
30-10-2025
Company background Company brand
Company Name
Meritore Technologies
Job Title
Principal Salesforce Developer
Job Description
Job Title: Principal Salesforce Developer Role Summary: Senior architectural and development leader responsible for designing, building, and maintaining Salesforce Public Sector Solutions, Experience Cloud portals, and integrations for federal clients. Executes low‑code and custom Apex/Visualforce/LWC solutions, ensuring alignment with federal security standards (NIST, FISMA) and Business Analyst requirements. Expactations: - Deliver scalable, secure Salesforce implementations supporting case management, stakeholder portals, and workflow automation for government use. - Lead technical design, code reviews, and documentation to satisfy ATO cybersecurity requirements. - Mentor junior developers and coordinate with cross‑functional teams (Business Analysts, QA, DevOps) in Agile environments. - Maintain up‑to‑date Salesforce certifications and comply with Public Trust eligibility. Key Responsibilities: - Architect and develop custom code (Apex, Visualforce, Lightning Web Components) and configure standard features (Flows, Communities, OmniStudio components). - Implement and customize Public Sector Solutions and Experience Cloud, tailoring case management, engagement portals, and workflow processes. - Design and maintain secure integrations with external systems via REST/SOAP APIs, middleware, or ETL tools. - Plan, execute, and validate data migration from legacy sources, ensuring data quality and integrity. - Write clean, test‑covered code; perform code scans, regression testing, and remediate findings. - Create and maintain technical documentation, gate review artifacts, and ATO compliance records. - Support user training, provide technical insights, and facilitate adoption of Salesforce features. - Participate in DevOps activities: packaging, deployment, CI/CD pipeline configuration, and performance monitoring. Required Skills: - 8+ years Salesforce development experience (Apex, Visualforce, Lightning Web Components). - 4+ years dedicated to Salesforce Public Sector Solutions and standard framework components. - Expertise in OmniStudio (FlexCards, OmniScripts, DataMappers, Integration Procedures). - Proficiency with development tools (VS Code, Salesforce CLI, Workbench) and Agile tools (Jira, Confluence). - Strong knowledge of Salesforce configuration: Flows, Communities, custom objects, fields, validation rules, SSO, email relay, AppExchange management. - Experience in REST/SOAP integrations, middleware, or ETL solutions. - Familiarity with DevOps best practices: packaging, deployment, code scanning, regression testing. - Experience delivering user training and creating technical documentation. - Ability to obtain and maintain a Public Trust; residency requirement of 3 years within last 5 years. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field. - Active Salesforce Administrator Certification or Platform App Builder Certification. - Salesforce Developer Certification (Platform Developer I or II).
United states
Remote
Senior
03-12-2025
Company background Company brand
Company Name
Meritore Technologies
Job Title
Lead ServiceNow Engineer
Job Description
**Job title:** Lead ServiceNow Engineer **Role Summary:** Lead a global team of ServiceNow application support engineers to ensure reliable operation, maintenance, and continuous improvement of ServiceNow ITSM, ITOM, and related integrations (ITAM, CMDB, Discovery, Event Management, Twilio, Nuvolo, Flexera). Drive incident resolution, platform upgrades, performance tuning, and compliance, while coordinating with engineering, product, and IT stakeholders. **Expectations:** - Deliver on SLA targets for production and non‑production environments. - Manage staffing, mentorship, and performance of onshore/offshore support staff. - Lead disaster recovery planning and audit support for regulatory compliance. - Maintain platform health, resolve performance issues, and drive operational efficiency. - Communicate complex technical solutions clearly to technical and non‑technical audiences. **Key Responsibilities:** - Supervise and coordinate a distributed team of application support engineers. - Oversee deployments, patches, upgrades, and feature releases of the ServiceNow platform. - Investigate, triage, and resolve production incidents, including off‑hour support. - Define, document, and enforce application operation policies, procedures, and standards. - Ensure adherence to regulatory and IT general controls; support audit activities. - Liaise with ServiceNow support, third‑party vendors, and internal stakeholders to maintain platform hygiene. - Produce performance, SLA, and continuous improvement metrics for operations. - Provide level‑2 engineering support and knowledge transfer to engineering teams. - Participate in disaster recovery exercises and incident post‑mortems. - Manage cross‑time‑zone collaboration with US and India teams. **Required Skills:** - 12+ years in IT application operations management. - Deep expertise in ServiceNow architecture, ITSM processes, and ITOM components. - Strong JavaScript, REST API, and third‑party integration knowledge. - Proven experience with ServiceNow platform administration, upgrades, and performance tuning. - Ability to manage and mentor distributed teams, prioritize competing demands, and meet SLA goals. - Excellent written and verbal communication skills. - Familiarity with compliance standards, audit support, and disaster recovery. - Desirable: ServiceNow AI/ML, application development (CAD), implementation specialist (CIS), ITIL knowledge. **Required Education & Certifications:** - Bachelor’s or Master’s degree in Computer Science or equivalent. - Certified ServiceNow System Administrator (CSA). - Optional: ServiceNow Application Development (CAD), ServiceNow Implementation Specialist (CIS), ITIL certification.
United states
Remote
Senior
15-12-2025
Company background Company brand
Company Name
Meritore Technologies
Job Title
Senior ServiceNow Engineer
Job Description
Job title: Senior ServiceNow Engineer Role Summary: Drive end‑to‑end QA, automation, and development across ServiceNow ITSM, ITOM, CMDB, and related modules to deliver high‑performance, scalable solutions. Expactations: Deliver comprehensive test plans, maintain automated frameworks, guarantee defect resolution, and support seamless upgrades while mentoring junior engineers and promoting quality standards. Key Responsibilities - Design and execute manual and automated test cases for ServiceNow modules, workflows, integrations, and upgrades. - Build and maintain automation frameworks using ATF, Selenium, Postman, and SOAP UI. - Log, track, and resolve defects in JIRA/other defect tools, performing root‑cause analysis. - Develop and customize applications, scripts, and integrations (JavaScript, Glide APIs, Flow Designer, REST/SOAP). - Collaborate with architects and developers on testability and CI/CD pipeline automation. - Lead functional, regression, integration, API, and upgrade testing; define patch test strategies. - Mentor junior QA and ServiceNow engineers; champion quality-first mindset. Required Skills - 8+ years of software testing/development, 4+ years on ServiceNow. - Expertise in ATF, Selenium, Postman, SOAP UI, or similar automation tools. - Proficiency in ServiceNow scripting (JavaScript, Glide APIs, Flow Designer, UI Policies, Business Rules). - Experience with REST/SOAP integrations, Integration Hub, and CI/CD pipelines. - Strong knowledge of ServiceNow modules: ITSM, ITOM, CMDB, Service Catalog, CSDM, Discovery, Event Management. - Familiarity with Agile/Scrum, defect tracking tools (JIRA, HP ALM). Required Education & Certifications - Bachelor’s or Master’s in Computer Science, IT, or related field. - Preferred certifications: ServiceNow CSA, CAD, CIS (ITSM, Discovery, Event Management) and ITIL v3/v4.
United states
Remote
Senior
15-12-2025