- Company Name
- Brillio
- Job Title
- Business Analyst
- Job Description
-
**Job Title**
Business Analyst
**Role Summary**
Drive end‑to‑end packaging, testing, compliance, and release of business applications in a large, regulated corporate environment. Acts as liaison among application owners, security/compliance teams, SCCM/Intune engineers, test teams, and offshore packaging factories (India, Eastern Europe).
**Expectations**
- Self‑motivated and proactive with minimal supervision.
- Strong network building; proactively seeks subject‑matter experts, organizes workshops, and drives progress independently.
- Ability to operate across multiple time zones and cultural contexts; handles early‑morning/late‑evening coordination.
- Demonstrates resilience and diplomacy to manage conflicting priorities and offshore delivery challenges.
**Key Responsibilities**
- Own application lifecycle from request to BAU handover: business case, vendor engagement, packaging (MSI, App‑V, MSIX, IntuneWin), compatibility testing, security/compliance sign‑off, pilot, production rollout, handover.
- Draft and maintain crystal‑clear packaging briefs, test scripts, and acceptance criteria acceptable across language barriers.
- Coordinate and manage offshore packaging and testing resources; ensure timely delivery and quality.
- Interpret and apply corporate packaging and security standards: Group Policy, AppLocker, WDAC, Intune App Protection Policies, Conditional Access.
- Ensure compliance with audit frameworks (SOX, ISO 27001, GDPR, Cyber Essentials Plus).
- Document processes, knowledge and lessons learned; contribute to knowledge base.
- Maintain relationships with application owners, security teams, and external vendors.
- Participate in change & release management (ITIL or equivalent).
**Required Skills**
- Deep knowledge of enterprise application packaging & release lifecycle.
- Proficiency in Microsoft SCCM/MECM, Intune, MSIX packaging, IntuneWin, Autopilot, Evergreen updates.
- Strong understanding of corporate compliance, licensing, security standards and audit requirements.
- Ability to interpret Group Policy, AppLocker, WDAC, Intune App Protection, Conditional Access.
- Experience managing offshore teams, cross‑time‑zone coordination, clear documentation.
- Excellent communication: explain technical packaging issues to non‑technical stakeholders and vice‑versa.
- Attention to detail; rigorous testing and validation.
- Proactive, “gets things done” attitude; resilient and diplomatic.
**Desirable Skills**
- Formal Business Analysis: requirements gathering, process mapping (BPMN/Visio).
- Practical PM experience managing multiple packaging streams concurrently.
- Familiarity with change & release management (ITIL), ServiceNow, Jira.
- Scripting/automation (PowerShell, Batch, VBScript).
- Virtualisation knowledge (App‑V sequencing, MSIX conversion, Citrix/AVD).
**Required Education & Certifications**
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Certifications: Microsoft Certified: DevSecOps Professional or Microsoft Certified: Modern Desktop Administrator Associate (preferred).
- Relevant industry certifications (ITIL Foundation, PMP, or equivalent) considered an advantage.