CLOSTERA

About the Company

« Innover, c'est savoir abandonner des milliers de bonnes idées », Steve Jobs Société de CONSULTING IT résolument tournée vers l’innovation et l’expertise technologique, CLOSTERA place le bien-être de ses CONSULTANTS au cœur de la stratégie de réussite des projets IT sur lesquels nous intervenons au travers d’une approche « employee centric ». Nos domaines d’intervention : • Cloud Consulting & Gestion des services d’infrastructures IT (SDM) ; • RPA, Excellence opérationnelle & ITSM ; • Agile IT ; • Solutions applicatives & Transformation Digitale ; • Attractive IT & Marketing DSI. Nos CLIENTS ont besoin d'accroître leurs performances et promouvoir l’innovation dans un monde compétitif empli de challenges : nous répondons à vos attentes et apportons innovation, conseil et services générateurs de valeur auprès de vos directions métiers & DSI. Nos engagements : • Fournir à nos CLIENTS un service dédié d’excellence, intégrant les meilleurs standards du marché à la fois technologiques et méthodologiques ; • Fournir à nos CONSULTANTS, véritable ADN de la société, un environnement propice à l’épanouissement personnel ET professionnel. Nous cultivons proximité, humilité, exigence, bienveillance, partage, et fun, ce que nous déclinons au quotidien dans des pratiques concrètes. Nous recrutons tout au long de l’année des passionnés passionnants se reconnaissant dans les valeurs qui nous portent… Vous en faites partie ? POSTULEZ, rejoignez l’aventure Clostera ! « Choisissez un travail que vous aimez et vous n'aurez pas à travailler un seul jour de votre vie », Confucius ------------- Faisons davantage connaissance, rendez-nous visite : www.clostera.com -------------

Listed Jobs

Company Name

CLOSTERA

Job Title

Consultant fonctionnel ITSM ServiceNow - CDI (H/F)

Job Description

**Job title** ITSM ServiceNow Functional Consultant (Full‑time, CDI) **Role Summary** Provide end‑to‑end functional consulting on ServiceNow for enterprise clients, translating business requirements into solutions that align with ITIL best practices and deploying them through test, production and user support. **Expectations** - Bachelor’s/Master’s degree in Computer Science or Information Systems (Bac+5). - Minimum 2 years of functional ServiceNow experience (ITSM/CSM/H.R./ITBM). - Strong understanding of ITIL processes. - Excellent communication, workshop facilitation, documentation and analytical skills. - Availability for on‑site client interactions and collaborative delivery with development teams. **Key Responsibilities** - Facilitate workshops with business owners and stakeholders to capture requirements. - Analyse business needs and produce detailed functional specifications. - Design ServiceNow solutions that adhere to ITIL and best‑practice standards. - Coordinate with technical teams for development, configuration and integration. - Conduct functional testing, user acceptance testing and support production rollout. - Produce user guides, training materials and provide ongoing user support. - Contribute to pilot projects on emerging ServiceNow modules (e.g., CSM, ITBM, HR, FSM, WSD). **Required Skills** - Proficient with ServiceNow functional configuration and administration. - Knowledge of ITIL framework and service management processes. - Strong facilitation and presentation skills. - Ability to produce clear functional documentation and user training material. - Familiarity with JavaScript/SQL is an advantage but not mandatory. - ServiceNow certification (ITSM, CSM, HR, ITBM, etc.) highly desirable. - Curiosity, rigor, analytical mindset and collaborative spirit. **Required Education & Certifications** - Master’s level education (Bac+5) in Computer Science, Information Systems or related field. - ServiceNow certified professional (ITSM, CSM, HR, ITBM, etc.) considered a strong plus.

Île-de-france, France

Hybrid

Junior

01-12-2025

Company Name

CLOSTERA

Job Title

SecOps Industriel - Administrateur Solutions de Cybersécurité (H/F)

Job Description

**Job Title** SecOps Industrial – Cybersecurity Solutions Administrator (M/F) **Role Summary** Operate and administer industrial cybersecurity tools, chiefly WALLIX PAM/Bastion, within an OT/industrial plant environment. Provide day‑to‑day operational support, incident handling, configuration management, and continuous improvement to reduce first‑line support load and strengthen security posture. **Expectations** - Deliver ready‑to‑run security solutions with high availability and compliance. - Collaborate closely with IT, OT, and security teams, adapting to production constraints. - Maintain clear, accurate documentation, KPIs, and dashboards. - Graduate in cybersecurity or a related field; possess industry‑specific experience and certifications. **Key Responsibilities** - Administer, configure, and maintain WALLIX PAM/Bastion: access, accounts, sessions, and rights. - Respond to and resolve level‑1/2 incidents and user requests. - Apply configuration changes across multiple instances and environments. - Operate security solutions under MCO/MCS conditions; ensure system uptime. - Produce and monitor KPI dashboards on tool usage and security metrics. - Lead continual improvement of configurations and processes. - Draft technical and operational documentation. - Incrementally master additional industrial cybersecurity tools and solutions. - Coordinate with IT, OT, and security stakeholders to align security requirements with production needs. **Required Skills** - Expert knowledge of WALLIX PAM/Bastion administration and operations. - Strong experience in security tool administration (RUN, MCO/MCS). - In‑depth understanding of access and identity management. - Practical knowledge of industrial/OT environments and production constraints. - Ability to generate reports, KPIs, and maintain technical documentation. - Fluency in English (written and spoken). - Pragmatic, operational mindset; teamwork with cross‑functional IT/OT teams. **Optional Enhancements** - Specialization in industrial cybersecurity. - Experience with OT/ICS environments. - Familiarity with NIS2, ISO 27001, IEC 62443 standards. **Required Education & Certifications** - Bachelor’s +5 (or equivalent) in cybersecurity, information security, or related discipline. - Industry‑recognized certifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer) are a plus.

Île-de-france, France

Hybrid

15-01-2026