Indigo

About the Company

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our Retail Stores, Distribution Centres, and Home Office for people who share our passions and want to be part of a dynamic and enriching culture. Plus que tout, nous adorons raconter des histoires et creer des experiences. A Indigo, nous sommes toujours en quete de personnes brillantes, energiques et axees sur le client pour se joindre a notre l'equipe et contribuer a realiser notre mission dans l'un de nos 170 magasins Indigo, Indigospirit, Chapters et Coles partout au Canada. Nous avons plusieurs postes passionnants a pourvoir dans nos magasins, dans nos centres de distribution et a notre siege social. Nous cherchons des gens quipartagent notre passion et qui veulent une culture d'entreprisedynamique et enrichissante.

Listed Jobs

Company Name

Indigo

Job Title

Product Operations Manager

Job Description

**Job Title** Product Operations Manager **Role Summary** Oversee end‑to‑end product flow and visual merchandising for a specialty retail store, ensuring efficient inventory movement, high margin sales, and an engaging customer experience. Lead a cross‑functional team, drive operational excellence, and champion a safe, inclusive, and performance‑focused culture. **Expectations** - Deliver profitable product movement through the lifecycle. - Maintain visual merchandising excellence and data‑driven process improvements. - Foster a motivated, high‑performance team with clear goals and development focus. - Ensure compliance with health & safety standards and operational protocols. **Key Responsibilities** - Manage and develop the store’s operations team; set performance objectives, provide coaching, and conduct feedback. - Analyze sales performance and process scorecards; devise and implement action plans to close gaps. - Partner with visual merchandising, regional managers, and facilities teams to drive displays, changeovers, and promotional setups. - Own the door‑to‑floor and back‑of‑house processes, including markdowns and inventory handling. - Act as customer advocate: anticipate needs, address expectations, and integrate technology solutions. - Open/close the store, manage sales floor operations, and ensure effective customer service. - Lead the joint health & safety committee; enforce provincial H&S policies. - Promote a culture of diversity, continuous learning, and calculated risk‑taking. **Required Skills** - Proven leadership in specialty or multi‑unit retail operations. - Strong analytical ability with experience in sales data and KPI dashboards. - Exceptional communication and team‑building skills. - Proficiency in visual merchandising and visual design principles. - Ability to manage physical tasks (lifting up to 40 lb) and be mobile on‑floor. - Sound understanding of health & safety compliance. - Fluency in French and English (bilingual required for Quebec operations). **Required Education & Certifications** - College diploma or equivalent retail management experience (preferred). - Minimum of 2–3 years of management experience in specialty or multi‑unit retail. ---

Milton, Canada

On site

Junior

19-12-2025

Company Name

Indigo

Job Title

Editorial Specialist - 12 Month Contract

Job Description

**Job Title:** Editorial Specialist (12‑Month Contract) **Role Summary:** This role curates, crafts, and manages high‑impact editorial content across Ind­igo’s digital and physical touchpoints. Reporting to the Senior Director of Brand Marketing, the specialist ensures a consistent brand voice, drives customer engagement, and supports cross‑functional campaigns from brief to execution. **Expectations:** - Deliver accurate, on‑brand copy on schedule and within scope across email, web, social, in‑store signage, and packaging. - Increase engagement, traffic, and conversion while maintaining SEO and AI best practices. - Continuously refine editorial processes and maximize output efficiency. - Foster a customer‑centric mindset and collaborate seamlessly with creative, marketing, merchants, and vendor teams. **Key Responsibilities:** - Create and edit compelling copy for e‑commerce, product packaging, gift guides, live events, and campaigns. - Curate and unify brand messaging, ensuring alignment with overarching storytelling priorities. - Build end‑to‑end campaign messaging, guiding subjects from briefing through final delivery. - Partner with cross‑functional teams to identify storytelling opportunities and elevate the customer experience. - Apply SEO and AI‑driven insights to improve discoverability, engagement, and conversion. - Proofread and edit content for clarity, accuracy, and brand consistency. - Leverage channel analytics to iterate and optimise copy strategies. - Maintain and contribute to the editorial calendar and omnichannel briefs. - Champion process improvements, encouraging knowledge sharing and collaboration across teams. **Required Skills:** - Excellent copywriting and editorial judgment across diverse media. - Proficiency with SEO fundamentals (keyword research, on‑page optimisation). - Familiarity with AI content‑generation tools and responsible use. - Strong project management and ability to meet tight deadlines. - High‑level editing, proofreading, and fact‑checking abilities. - Collaborative mindset with cross‑functional stakeholder management. - Customer‑focused communication strategy and analytical mindset. - Adaptability to shifting priorities and platform requirements. **Required Education & Certifications:** - Bachelor’s degree in Communications, Marketing, Journalism, English, or a related field. - Minimum 3 years of editorial or copywriting experience in a marketing or brand environment. - Certifications in Digital Marketing, SEO, or AI‑driven content creation are advantageous but not mandatory. **Portfolio:** Applicants must submit a portfolio demonstrating relevant editorial work.

Toronto, Canada

On site

05-03-2026