HappyRobot

About the Company

HappyRobot's AI workers conduct communication-based tasks like emails, messages, or phone calls. Our focus is in logistics and supply chain which means our AI workers are mostly handling the operations of moving freight including sales, track & trace, accounting, and support. These tasks don't end in a conversation - we're also extracting valuable data and leveraging that data for things like targeting prospects or understanding pricing and demand in an all-in-one control panel for your business. HappyRobot's platform was built as a developer tool, so although we're experts in common logistics use cases, any custom workflow can be built. If your team is spending time sending emails or making calls, we can automate that workflow by giving AI access to the right data and good instructions. Backed by a16z and YC, we recently closed our Series A and are scaling rapidly. If you're excited about transforming an industry that represents over 10% of global GDP & impacting the speed & cost of access to goods all over the world, join us!

Listed Jobs

Company Name

HappyRobot

Job Title

Solutions Engineer

Job Description

Job title: Solutions Engineer Role Summary: Act as the technical front line in enterprise sales, partnering with Account Executives to discover customer needs, construct solution narratives, deliver tailored demos and prototypes, and manage POCs. Serve as a trusted advisor bridging Sales, Product, and Engineering, while owning demo libraries and technical RFP content. Expactations: - Present to senior technical and executive stakeholders (CXOs, VPs, engineers). - Translate complex pain points into clear, business‑driven architecture. - Build lightweight prototypes and demos using APIs, webhooks, and basic scripting. - Lead security and architecture reviews, ensuring compliance with SOC2/ISO and data‑privacy requirements. - Scope, document, and execute POCs with defined success criteria. Key Responsibilities: - Conduct technical discovery and whiteboard solutions for logistics use cases. - Design, develop, and showcase demos and sandbox environments. - Perform security and architecture assessments, guide customers through due‑diligence. - Define POC scope, timeline, and deliverables; produce Statements of Work and Success Plans. - Own technical sections of RFPs/RFIs; create one‑pagers, reference architectures, FAQs. - Run the Demo Factory: standardize environments, scripts, datasets, and coach AEs. - Capture field feedback; collaborate with Product and Engineering to iterate reusable components. - Maintain industry knowledge in brokerage, carrier, and shipping operations. - Travel up to 50% for client workshops and onsite demos. Required Skills: - Excellent communication and executive presence. - Strong storytelling and whiteboarding abilities. - Proficiency in JavaScript/Python/scripting; ability to stitch APIs, webhooks, and data transformations. - Solid understanding of cloud integration (REST, gRPC, OAuth/OIDC, eventing, queues, databases, observability, networking). - Security literacy (authN/Z, data residency, audit logging, least privilege, vendor risk). - Program management skills to turn discovery into scoped POCs with metrics. - Domain curiosity in logistics and supply chain; ability to learn quickly. - Adaptability and resourcefulness in a fast‑paced startup environment. Required Education & Certifications: - Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field. - Certifications in cloud platforms (AWS, Azure, GCP), security (CISSP, CISM), or integration (Mulesoft, Informatica) are a plus.

San francisco, United states

Hybrid

03-12-2025

Company Name

HappyRobot

Job Title

Software Engineer, Backend

Job Description

**Job Title:** Software Engineer, Backend **Role Summary:** Develop, deploy, and maintain scalable backend services for an AI‑native operating system. Ensure high reliability, performance, and observability while collaborating with front‑end, product, and leadership teams in a fast‑moving startup environment. **Expactations:** - Minimum 2 years of professional backend development experience. - Ability to work autonomously, own end‑to‑end features, and ship to production frequently. - Strong product mindset; comfortable making trade‑offs under tight timelines. - Proactive in improving system reliability and responding to production incidents. **Key Responsibilities:** - Design and implement backend APIs, data models, and services supporting real‑time, voice‑based AI workflows. - Operate, monitor, and troubleshoot production services to maintain high availability. - Enhance system performance, scalability, and observability (metrics, logging, tracing). - Collaborate with front‑end engineers, product managers, and founders to align technical solutions with business goals. - Participate in code reviews, architecture discussions, and continuous improvement initiatives. **Required Skills:** - Proficiency in Go (or strong willingness to adopt Go in production). - Solid understanding of system design, API development, data modeling, and service reliability patterns. - Experience with cloud infrastructure, containers, CI/CD pipelines, and monitoring tools. - Familiarity with real‑time data processing and distributed systems. - Strong problem‑solving abilities, communication skills, and a collaborative attitude. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, or related technical field (or equivalent practical experience). - No specific certifications required; relevant industry certifications are a plus.

San francisco, United states

On site

Junior

26-12-2025

Company Name

HappyRobot

Job Title

Software Engineer - Full-Stack

Job Description

**Job Title:** Software Engineer – Full‑Stack **Role Summary:** Design, develop, and own end‑to‑end features of a high‑growth AI‑driven platform. Work across the stack—frontend (TypeScript, Next.js) and backend (Go)—to build scalable, reliable services and improve voice AI infrastructure. Collaborate closely with product and leadership to shape direction, ship frequently, and iterate from user feedback. **Expectations:** - Strong generalist capable of delivering both frontend and backend solutions. - Front‑end expertise in TypeScript and Next.js with focus on performance, UX, and clean architecture. - Backend experience in Go, building reliable, scalable systems. - Product‑mindset: balance speed, quality, and scale; make data‑driven trade‑offs. - High ownership and ability to thrive in ambiguous, fast‑paced environments. - Effective communication and teamwork with founders and cross‑functional peers. **Key Responsibilities:** - Build and own major sections of the web application, from UI to APIs to infrastructure. - Design, implement, test, and ship features end‑to‑end. - Optimize and scale voice AI infrastructure for latency, reliability, and cost efficiency. - Participate in architecture discussions and contribute to technical roadmap. - Deploy to production regularly and iterate based on real‑world usage. - Mentor junior engineers and uphold engineering craftsmanship standards. **Required Skills:** - TypeScript, React, Next.js (frontend). - Go (backend) and REST/GraphQL API development. - Experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes). - Understanding of CI/CD pipelines, automated testing, and monitoring. - Strong problem‑solving, debugging, and performance‑tuning abilities. - Excellent written and verbal communication; collaborative mindset. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or related field **or** equivalent professional experience. - No specific certifications required; demonstrated proficiency through portfolio or prior work is essential.

San francisco, United states

Hybrid

19-01-2026