Gordon Ramsay Restaurants

About the Company

Founded in 1998, Gordon Ramsay Restaurants comprises the restaurant business of acclaimed chef, restaurateur, TV personality and author Gordon Ramsay. It is one of the largest privately-owned restaurant groups in the UK with 34 restaurants.

The group has a further 22 restaurants internationally including Shanghai, South Korea, Malaysia, France, Dubai, Singapore and now Thailand, with further international openings planned. Additionally, across the US the business currently has 32 restaurants, with a global total of 88 restaurants.

To date, Gordon Ramsay holds a total of 8 Michelin stars across the restaurants worldwide, including the flagship, Restaurant Gordon Ramsay, which has held three Michelin stars for more than 22 years. Michelin Guide newcomer, Restaurant 1890 was awarded its first star in February 2024.

As well as its globally renowned fine dining, the group has expanded to include an array of premium casual and more casual dining restaurants to the portfolio, offering a wide variety of guest experiences around the globe.

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront

Listed Jobs

Company Name

Gordon Ramsay Restaurants

Job Title

Head of People

Job Description

**Job Title:** Head of People **Role Summary:** Lead the people operations function, shaping and executing a people strategy that aligns with business objectives across a multi‑site, high‑growth environment. Partner with senior leaders to drive culture, engagement, and employee experience, ensuring legal compliance, operational excellence, and continuous improvement. **Expectations:** - Deliver strategic, business‑focused people operations at scale. - Champion a culture of collaboration, creativity, and continuous learning. - Ensure compliance with UK employment law and manage complex employee relations. - Translate people data into actionable insights for improvement. **Key Responsibilities:** - Direct People Operations & People Partner teams, setting performance standards. - Partner with leaders to implement people strategy and coach teams. - Develop, embed, and review people policies and processes that support culture. - Lead employee relations, handling high‑risk and complex matters. - Stay current on employment legislation, training the people and operational teams. - Analyze people metrics and trends to propose business‑impacting changes. - Collaborate with Learning & Development to design talent development programs. - Drive cultural and organisational change initiatives. **Required Skills:** - Senior HR leadership experience, ideally in hospitality, retail or multi‑site operations. - Deep knowledge of UK employment law and HR best practices. - Strong strategic thinking with commercial acumen. - Excellent communication, influencing, and coaching abilities. - Proven track record in driving culture change and building high‑performing teams. - Data‑driven decision making and change management expertise. **Required Education & Certifications:** - Bachelor’s degree in Human Resources, Business, or related field. - Professional HR qualification (e.g., CIPD Level 5/6, SHRM‑SP/PM, HRCI) preferred.

London, United kingdom

On site

09-11-2025

Company Name

Gordon Ramsay Restaurants

Job Title

Recruitment Manager

Job Description

Job Title: Recruitment Manager Role Summary: Lead end‑to‑end recruitment for the hospitality division across multiple UK sites, securing talent for new openings and ongoing staffing needs while maintaining compliance, process efficiency, and a positive candidate experience. Expectations: - Deliver on hiring targets for front‑ and back‑of‑house roles within a fixed‑term contract. - Manage multiple concurrent vacancies across locations. - Foster strong stakeholder relationships and influence decision‑making. Key Responsibilities: - Design and execute sourcing strategies using job boards, social media, headhunting, events and referrals. - Conduct interviews and assessments for all levels, from team members to managers. - Coordinate hiring activities, including job postings, scheduling, and offer management. - Ensure compliance with recruitment best practices, employment law, and UK Right to Work checks. - Organize and staff recruitment events, open days, and internal campaigns. - Maintain candidate communication and provide a high‑quality experience. Required Skills: - Proven in‑house recruitment experience within the hospitality/restaurant sector. - Strong stakeholder management, influencing, and collaboration skills. - Proactive, solutions‑focused sourcing mindset with ability to juggle priorities. - Excellent communication, negotiation, and organizational abilities. - Knowledge of recruitment technology (ATS, CRM) and KPI tracking. Required Education & Certifications: - Minimum of a bachelor’s degree in Human Resources, Business Administration, or related field. - Professional recruiting certifications (e.g., CIPD, SHRM‑CP) preferred but not mandatory.

London, United kingdom

On site

24-11-2025

Company Name

Gordon Ramsay Restaurants

Job Title

Digital Trade Manager

Job Description

Job title: Digital Trade Manager Role Summary: Lead and optimise digital sales across eCommerce and home‑delivery channels for a global restaurant portfolio, driving revenue through vouchers, dining experiences, and third‑party partnerships. Expectations: Deliver measurable growth in online transaction volume and profitability, maintain high conversion rates, secure and expand strategic partner relationships, and provide data‑driven insights to senior leadership. Key Responsibilities: - Develop and execute commercial strategy for digital sales streams (vouchers, experiences, delivery). - Manage product, pricing, inventory, and merchandising for digital listings, ensuring brand consistency. - Own conversion rate optimisation and user experience across all brand websites. - Build and nurture partnerships with third‑party platforms (e.g., Virgin Experiences, Red Letter Days) and online retailers. - Oversee paid performance (PPC, paid social, display, affiliate) in collaboration with marketing and agencies to optimise ROI. - Analyse trading reports, performance metrics, and user behaviour to generate actionable insights. - Coordinate seasonal and campaign calendars aligned with marketing and business objectives. - Evaluate and implement new digital tools and best practices to enhance sales performance and customer experience. Required Skills: - Proven record in eCommerce/digital trade within hospitality, retail, or experiential sectors. - Strong commercial acumen; ability to manage online revenue streams and paid media budgets. - Advanced analytical capabilities with experience in GA4, Looker Studio, or equivalent analytics platforms. - Proficiency in CMS management, product merchandising, and digital campaign execution. - Excellent communication, stakeholder management, and collaboration across marketing, operations, and external partners. - Passion for premium hospitality experiences and crafting outstanding digital customer journeys. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, Digital Commerce, or related field. - Certifications in digital analytics (e.g., Google Analytics, Looker Studio) and/or eCommerce platforms are advantageous.

London, United kingdom

On site

08-12-2025

Company Name

Gordon Ramsay Restaurants

Job Title

Senior Human Resources Officer

Job Description

Job title: Senior Human Resources Officer Role Summary: Senior HR Officer delivers a high‑quality people experience across a fast‑paced, multi‑site restaurant environment. Works closely with restaurant managers, HR Business Partners, and senior operations to manage employee relations, case resolution, training, analytics, and local HR process compliance. Expactations: * Provide expert employee relations support, including investigations and case management for complex issues. * Deliver targeted training and coaching to enhance manager HR competence. * Advocate HR best practices, maintain up‑to‑date systems, and produce regular analytics reports for leadership. Key Responsibilities: * Conduct full investigations into employee relations matters, recommending timely resolutions. * Design and deliver engaging training sessions on HR processes for management teams. * Champion and implement HR best practices, collaborating with stakeholders to improve processes. * Generate people analytics insights, develop reports, and communicate key HR trends to senior leaders. * Maintain accurate HR case logs, trackers, and trend reports, ensuring compliance with reporting standards. * Manage local updates of the People Systems (Fourth), guaranteeing data integrity and correct usage. * Provide case‑based advice and coaching to restaurant and support office managers. Required Skills: * Proven experience in high‑volume, multi‑site HR settings, preferably in hospitality or restaurants. * Strong commercial awareness and understanding of restaurant operations. * Expert in employee relations, case management, and resolution of complex issues. * Data‑driven mindset with proficiency in analysis, reporting, and business‑performance recommendations. * Excellent communication skills – written and verbal – able to convey complex HR concepts clearly. * Strong coaching ability and relationship‑building aptitude with diverse teams. * Integrity, honesty, and a proactive, supportive approach to people management. Required Education & Certifications: * Bachelor’s degree in Human Resources, Business Administration, or related field. * HR certification (e.g., CIPD Level 3+ or equivalent) preferred.

London, United kingdom

On site

Senior

29-12-2025