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SmartSourcing Ltd

SmartSourcing Ltd

smartsourcing.co

27 Jobs

467 Employees

About the Company

Smartsourcing is a global outsourcing company redefining how businesses scale through people-first solutions. With a growing international presence, Smartsourcing partners with clients across a wide range of industries including advertising, SaaS, real estate, logistics, publishing, finance, creatives, contact solutions, healthcare, education, e-commerce, legal services, hospitality, and construction. Smartsourcing has been on a mission to change lives by creating meaningful careers and delivering measurable value to clients. With demonstrated success in Australia and a growing footprint across Europe, the Asia Pacific, and the United States, Smartsourcing has built a reputation for driving growth through full-time, dedicated teams, a strong organizational culture, and a well-established operational framework that integrates seamlessly with clients' existing processes. By combining cultural alignment, quality delivery, and purpose-driven talent, Smartsourcing continues to be a trusted partner for businesses looking to scale efficiently and grow with purpose.

Listed Jobs

Company background Company brand
Company Name
SmartSourcing Ltd
Job Title
Senior User Researcher?- AI, digital transformation
Job Description
Job title: Senior User Researcher – AI & Digital Transformation Role Summary: Lead user research for AI-enabled digital services in a central government context, informing design and delivery of solutions for civil servants and operations teams. Expactations: Deliver actionable insights within fast‑paced, iterative cycles; work cross‑functionally with product, design, and engineering teams; maintain high research quality with lean techniques; influence adoption of user‑centred design practices across the organization. Key Responsibilities: - Plan, design, and execute research activities (surveys, workshops, group work, interviews) to uncover user needs, motivations, and pain points around AI tools and new ways of working. - Synthesize findings into concise insights and recommendations that shape AI‑enabled solution design and user experience. - Facilitate user‑centred design workshops and embed research‑based evidence in iterative delivery cycles. - Advocate for research integration within agile, cross‑functional teams, ensuring continuous user focus throughout development. - Track research impact on product decisions and advocate for user needs in stakeholder discussions. Required Skills: - Proven ability to conduct lean qualitative and quantitative research in large, complex organizations. - Experience with AI, digital transformation, or process improvement initiatives. - Demonstrated track record of introducing and embedding new user research methods. - Strong facilitation skills for workshops and group activities. - Comfortable working in agile, fast‑paced environments with strict deadlines. - Excellent communication skills for translating research into actionable business insights. Required Education & Certifications: - Bachelor’s degree or higher in Human‑Computer Interaction, Psychology, Sociology, Design, or related field. - Certification in user research or design thinking (e.g., CXPA, HFI) preferred.
London, United kingdom
On site
Senior
27-11-2025
Company background Company brand
Company Name
SmartSourcing Ltd
Job Title
Technology Contract Manager?| London?| ?59,000
Job Description
**Job title** Principal Technology Contract Manager **Role Summary** Lead the management of complex technology contracts and commercial agreements for a 12‑month government client. Ensure commercial interests and risk are aligned with legislative requirements, while acting as the primary liaison between business, suppliers, and legal teams. **Expectations** - Operate within a fast‑paced, matrixed environment. - Maintain high standards of commercial and legal compliance. - Demonstrate strong negotiation, stakeholder management and organisational skills. - Possess BPSS clearance. **Key Responsibilities** - Negotiate, draft, and renew technology‑sector contracts including software licensing, SaaS, cloud, data protection, intellectual property, managed services, and procurement agreements. - Manage the entire contract lifecycle, from requirement definition to performance monitoring and closure. - Advise business units on commercial risks, terms, and compliance with procurement legislation. - Serve as the central point of contact for suppliers, internal stakeholders, and legal counsel. - Draft and update contract templates, clauses, and playbooks. - Monitor contract performance, ensuring delivery, service levels, and compliance with regulatory standards. - Facilitate the resolution of disputes and contract variances. - Provide training and support to junior contract team members. **Required Skills** - Proven experience managing technology contracts at a senior level. - Deep understanding of contract types: software licensing, SaaS, cloud, data protection, IP, managed services, procurement. - Strong negotiation, stakeholder management, and communication skills. - Commercial acumen with risk/reward balancing knowledge of procurement legislation. - Analytical, detail‑oriented, and methodical approach. - Excellent time‑management and organisational abilities. **Required Education & Certifications** - Higher‑education degree (minimum) relevant to business, law, or technology. - Contract management certification (e.g., IACCM, WorldCC, CIPS). - BPSS clearance required. **Additional** - Experience in public sector or regulated environments. - Familiarity with AI, Digital Forensics, and/or eDiscovery contract management is preferred.
London, United kingdom
On site
28-11-2025
Company background Company brand
Company Name
SmartSourcing Ltd
Job Title
Sales Development?| Up to ?40,000 + uncapped commission
Job Description
Job title: Sales Development Representative (SDR) Role Summary: Generate, qualify, and nurture leads for a B2B SaaS solution, building a robust pipeline and booking discovery meetings for the sales team. Expectations: - 1‑2 years of SDR or sales‑focused experience, preferably in B2B SaaS. - Proactive and highly motivated, comfortable with cold outreach and rejection. - Results‑oriented with a strong drive to meet and exceed targets. Key Responsibilities: - Initiate outbound prospecting via cold calls, emails, and LinkedIn outreach. - Qualify inbound leads and identify potential opportunities. - Build and manage a lead pipeline, nurturing prospects through early funnel stages. - Schedule discovery meetings and demos for the sales team. - Research target accounts to understand business needs and pain points. - Collaborate with marketing to align messaging and share campaign insights. - Maintain accurate records in the CRM and track key metrics. Required Skills: - Excellent verbal and written communication. - Cold outreach proficiency and resilience to rejection. - Strong organisational and time‑management abilities. - Proficiency with CRM tools (e.g., HubSpot, Apollo). - Coachable, self‑starter, and target‑focused. Required Education & Certifications: - High‑school diploma or equivalent; Bachelor’s degree preferred. - No specific certifications required.
Warrington, United kingdom
On site
Fresher
28-11-2025
Company background Company brand
Company Name
SmartSourcing Ltd
Job Title
SDR | Up to ?40,000 + uncapped commission
Job Description
**Job Title** SDR (Sales Development Representative) **Role Summary** The SDR is responsible for generating and qualifying B2B leads for a SaaS solution that simplifies business operations. The role involves proactive outreach, pipeline management, and booking discovery meetings to support the sales pipeline. The position offers a base salary of up to €40,000 plus uncapped commission and provides clear career progression into account executive or other commercial roles. **Expectations** - Deliver consistent prospecting results through cold calling, emailing, and LinkedIn outreach. - Maintain a high level of self‑motivation, resilience, and target focus. - Collaborate closely with marketing for campaign alignment. - Provide accurate reporting and data integrity in the CRM. - Demonstrate continuous learning and adaptability to shifting market needs. **Key Responsibilities** - Proactively reach out to prospects via cold calling, email, and LinkedIn. - Qualify inbound leads and assess opportunity potential. - Build, manage, and nurture a robust lead pipeline through early sales stages. - Schedule discovery meetings and product demos for the sales team. - Conduct research on target accounts to uncover business needs and pain points. - Coordinate with marketing to align messaging and gather campaign feedback. - Maintain accurate records in the CRM and track key performance metrics. **Required Skills** - 1–2 years of SDR or similar sales‑focused experience. - Background in B2B SaaS, ideally within trades or engineering sectors. - Strong verbal and written communication skills. - Self‑starter, highly motivated, coachable, and results‑oriented. - Comfortable with cold outreach and handling rejection. - Excellent organizational and time‑management capabilities. - Proficiency with CRM tools such as HubSpot and Apollo is a plus. **Required Education & Certifications** - Minimum of a bachelor’s degree (or equivalent professional experience). - No mandatory certifications required, but familiarity with sales methodologies and CRM platforms is preferred.
Hull, United kingdom
On site
Fresher
28-11-2025