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SmartSourcing Ltd

SmartSourcing Ltd

smartsourcing.co

17 Jobs

467 Employees

About the Company

Smartsourcing is a global outsourcing company redefining how businesses scale through people-first solutions. With a growing international presence, Smartsourcing partners with clients across a wide range of industries including advertising, SaaS, real estate, logistics, publishing, finance, creatives, contact solutions, healthcare, education, e-commerce, legal services, hospitality, and construction. Smartsourcing has been on a mission to change lives by creating meaningful careers and delivering measurable value to clients. With demonstrated success in Australia and a growing footprint across Europe, the Asia Pacific, and the United States, Smartsourcing has built a reputation for driving growth through full-time, dedicated teams, a strong organizational culture, and a well-established operational framework that integrates seamlessly with clients' existing processes. By combining cultural alignment, quality delivery, and purpose-driven talent, Smartsourcing continues to be a trusted partner for businesses looking to scale efficiently and grow with purpose.

Listed Jobs

Company background Company brand
Company Name
SmartSourcing Ltd
Job Title
Support Engineer, South Yorkshire
Job Description
**Job Title** Support Engineer **Role Summary** Provide end‑to‑end IT support for a local customer base, handling remote and on‑site troubleshooting, system upgrades, server migrations, and network configuration. Document processes, suggest improvements, and manage independent workload in a small, collaborative team. **Expectations** - Self‑starter with a proactive, can‑do attitude. - Strong customer‑service orientation and clear telephone communication. - Willingness to learn, adapt to new tools, and enhance internal applications. - Autonomous work management and ability to prioritize multiple tickets. **Key Responsibilities** - Respond to and resolve customer queries via phone and remote sessions. - Upgrade PCs from Windows 10 to Windows 11, perform installations, and migrate servers. - Configure networking components (cabling, routers, switches, firewalls). - Move applications to SharePoint and implement internal enhancements. - Maintain and update technical documentation and knowledge base. - Participate in customer projects and contribute to process improvement initiatives. **Required Skills** - Microsoft Server 2016+ and Windows Server administration. - Active Directory, Office 365 (including Exchange). - VMware Hyper‑V, hardware/software support, PC repairs. - Network troubleshooting, router/switch, firewall, VPN, TCP/IP, DHCP, DNS. - Remote troubleshooting and strong customer‑service skills. - Good telephone manner; self‑motivated and independent. **Preferred Skills** - MSP experience. - SharePoint administration. - Draytek router/switch support. - Linux, Plesk, legacy Windows OS. - MySQL database knowledge. **Required Education & Certifications** - Bachelor’s degree or equivalent in Computer Science, Information Technology, or related field preferred. - Relevant certifications (e.g., Microsoft Certified: Windows Server, Azure AD, VMware Certified Professional) considered an asset.
Sheffield, United kingdom
On site
01-10-2025
Company background Company brand
Company Name
SmartSourcing Ltd
Job Title
Principal Technology Contract Manager - FTC 12 months - PS59,000
Job Description
**Job Title** Principal Technology Contract Manager (12‑month Fixed‑Term) **Role Summary** Manage the full lifecycle of complex technology contracts and commercial agreements for a government client, ensuring commercial interests, risk mitigation, and compliance. Act as the primary liaison among business units, suppliers, and legal teams while supporting negotiation, drafting, and administration of new contract requirements. **Expectations** - Deliver end‑to‑end contract management for software licensing, SaaS, cloud, data protection, IP, managed services, and procurement agreements. - Uphold public‑sector compliance, including BPSS clearance and relevant procurement legislation. - Provide strategic commercial insight, balancing risk and reward. - Maintain high‑quality stakeholder communication and meet competing deadlines in a fast‑paced, matrixed environment. **Key Responsibilities** - Lead negotiation, drafting, and execution of technology contracts and related commercial agreements. - Oversee contract administration, monitoring performance, compliance, and renewal processes. - Serve as the central point of contact for internal business owners, external suppliers, and legal counsel. - Conduct risk assessments, advise on mitigation strategies, and ensure alignment with public‑sector regulations. - Manage contract records, reporting, and documentation in accordance with governance standards. - Provide guidance on procurement best practices and legislative requirements. - Support specialized contracts involving AI, digital forensics, and eDiscovery products. **Required Skills** - Extensive experience managing commercial contracts in the technology sector. - Deep knowledge of software licensing, SaaS, cloud, data protection, IP, managed services, and procurement agreements. - Strong negotiation and stakeholder‑management abilities at senior levels. - Commercial acumen with ability to assess and balance risk/reward. - Excellent written and verbal communication; methodical, analytical, detail‑oriented. - Robust organisational skills; capable of handling multiple priorities and deadlines. - Familiarity with public‑sector or regulated environments and procurement legislation. **Required Education & Certifications** - Relevant university degree or equivalent experience in law, business, or a related field. - Professional contract management certification (e.g., IACCM, WorldCC, CIPS). - BPSS security clearance (or ability to obtain).
London, United kingdom
On site
Senior
02-10-2025
Company background Company brand
Company Name
SmartSourcing Ltd
Job Title
Network Support Engineer (Fortinet exp.) 35-45k, Staffordshire
Job Description
**Job Title** Network Support Engineer (Fortinet) **Role Summary** Provide 2nd‑line technical support for business customers across Ethernet, broadband, VoIP, PSTN, security, and hosting services. Work within a small support team, handling first‑line tasks as needed and traveling to customer sites on an ad‑hoc basis. **Expectations** - Work independently and collaboratively, taking ownership of incidents. - Communicate clearly with customers and internal teams. - Travel to sites and hold a valid UK driving licence. - Continuously update knowledge and pursue Fortinet certification. **Key Responsibilities** - Diagnose, troubleshoot, and resolve network and security incidents. - Configure, maintain, and upgrade FortiGate appliances. - Manage VoIP and broadband service provisioning and performance. - Administer LAN/WAN, routers, switches, and firewalls. - Update DNS records and ensure accurate zone management. - Document incidents, actions, and resolutions in ticketing system. - Assist in customer onboarding, service configuration, and performance reviews. - Collaborate with peers and senior engineers on complex issues. **Required Skills** - Hands‑on experience with FortiGate/ Fortinet security platforms (NSE certification or working toward). - Proficiency in VoIP and broadband technologies. - Strong foundation in networking fundamentals: LAN/WAN, routing, switching, firewalls. - In‑depth knowledge of IP protocols and packet‑level troubleshooting. - DNS record management and troubleshooting. - Excellent problem‑solving, communication, and time‑management skills. - Ability to work autonomously and within a team. **Required Education & Certifications** - Bachelor’s degree or equivalent in Computer Science, Information Technology, or related field (preferred). - Fortinet NSE certification (any level) or actively pursuing certification. - Valid UK driving licence.
Keele, United kingdom
On site
03-10-2025
Company background Company brand
Company Name
SmartSourcing Ltd
Job Title
Data Architect - DV Cleared - Full time onsite, London
Job Description
Job Title: Data Architect Role Summary: Design and optimize data solutions across transactional and analytical platforms. Translate business requirements into scalable, efficient data architectures. Operates in a security-cleared environment. Expactations: Must hold or be eligible for SC or DV security clearance. Key Responsibilities: - Design and implement data architecture solutions for transactional and analytical systems. - Develop and maintain data models and frameworks for operational and reporting needs. - Collaborate with stakeholders to define and deliver data requirements. - Optimize data workflows, pipelines, and integration processes. - Enforce compliance with data governance, security, and regulatory standards. Required Skills: - SQL - UML - Data Modelling - Physical database schema design Required Education & Certifications: SC or DV security clearance. Education not specified.
London, United kingdom
On site
09-10-2025