cover image
City Colleges of Chicago

City Colleges of Chicago

apply.ccc.edu

2 Jobs

1,996 Employees

About the Company

City Colleges of Chicago is the largest community colleges system in Illinois and one of the largest in the nation, with over 4,000 faculty members and staff serving more than more than 80,000 students annually at seven colleges and five satellite sites. With locations across the City of Chicago, the seven colleges include Richard J. Daley College, Harold Washington College, Kennedy-King College, Malcolm X College, Olive-Harvey College, Harry S Truman College and Wilbur Wright College. CCC also oversees the award-winning Washburne Culinary & Hospitality Institute, the French Pastry School, the Parrot Cage Restaurant at South Shore Cultural Center, the Sikia Banquet Facility, five Child Development Centers, the Center for Distance Learning, the Workforce Academy and radio station WKKC FM 89.3.

Listed Jobs

Company background Company brand
Company Name
City Colleges of Chicago
Job Title
CRM SALESFORCE ADMINISTRATOR (REMOTE)
Job Description
**Job title** CRM Salesforce Administrator (Remote) **Role Summary** Lead the day‑to‑day administration and continuous improvement of Salesforce for a nationwide education system. Drive adoption, data integrity, and process automation across recruitment, enrollment, fundraising, marketing, and alumni functions while ensuring alignment with institutional strategy. **Expectations** - Run the Salesforce platform remotely, ensuring high availability, security, and optimal user experience. - Translate business requirements into functional and technical solutions. - Deliver measurable improvements in system adoption, data quality, and operational efficiency. **Key Responsibilities** - Administer user accounts, security roles, and access rights; manage onboarding and off‑boarding. - Design, build, and maintain automation workflows, validation rules, and approvals. - Develop, publish, and monitor dashboards and reports for key stakeholders. - Maintain data quality controls; oversee bulk data operations and integrations with core institutional systems. - Create and execute quality assurance test cases for enhancements; verify results. - Provide training, support, and best‑practice guidance to end users. - Evaluate new Salesforce releases and third‑party tools; recommend adoption. - Coordinate with functional leaders, subject‑matter experts, and external consultants to align CRM strategies. - Conduct regular internal audits and produce compliance documentation. **Required Skills** - Salesforce Administration (IC, ACS, or CA+)—preferred. - Workflow, process builder, flows, approval processes, and integration experience (i.e., APIs, middleware). - Strong data management and data quality enforcement. - Project management, prioritization, and cross‑functional collaboration. - Excellent written and verbal communication; training delivery capability. - Proficiency in Microsoft Office (Word, Excel, PowerPoint). - Ability to work independently from a remote location with high‑speed internet (≥300 Mbps). **Required Education & Certifications** - Bachelor’s degree from an accredited institution. - Minimum of three years’ experience administering Salesforce in a complex environment. - Salesforce Administrator certification preferred; Marketing Cloud or Platform App Builder certifications beneficial.
Chicago, United states
On site
Junior
06-01-2026
Company background Company brand
Company Name
City Colleges of Chicago
Job Title
Manager - Registered Apprenticeship Program (PT EX REM)
Job Description
**Job Title:** Manager – Registered Apprenticeship Program (PT EX REM) **Role Summary:** Remote Manager responsible for developing, launching, and expanding Registered Apprenticeship (RA) programs across an entire community college system. Acts as liaison among colleges, employers, and workforce partners to ensure compliance with U.S. Department of Labor (DOL) and Illinois Department of Commerce & Economic Opportunity (DCEO) standards, and aligns apprenticeship offerings with regional workforce demand. **Expectations:** - Full‑time remote position, high‑bandwidth internet required (≥300 Mbps). - Independent work with minimal supervision; collaborates across seven colleges and external partners. - Proactive in staying current on apprenticeship legislation, funding mechanisms, and compliance requirements. **Key Responsibilities:** 1. **Program Development & Implementation** - Design, register, and launch RA and pre‑apprenticeship programs in coordination with academic departments and industry partners. - Guide employers through DOL registration, including Work Process Schedules, Related Technical Instruction outlines, and program standards. - Draft partnership agreements, MOUs, and documentation to formalize employer-college collaborations. - Ensure equity and compliance with federal and state policies, including EEO and reporting mandates. 2. **Employer Engagement & Partnership Coordination** - Serve as primary remote contact for employers, industry associations, and workforce intermediaries. - Provide technical assistance on funding sources, cost‑sharing options, and incentive programs (e.g., apprenticeship tax credits). 3. **Strategic Collaboration & Continuous Improvement** - Develop district‑wide apprenticeship registration framework aligned with DOL standards. - Create SOPs, templates, and toolkits for program registration and maintenance. - Author a District Apprenticeship Handbook detailing processes, compliance, wage progression, and evaluation metrics. 4. **Data, Compliance, and Reporting** - Lead RAPIDS registration for new programs. - Maintain RAPIDS database and manage data on participation, completion, and outcomes via Salesforce and WBL platforms. - Produce accurate reporting to internal stakeholders and regulatory bodies. **Required Skills:** - Expertise in apprenticeship program design, registration, and compliance. - Knowledge of workforce legislation (WIOA), federal and state apprenticeship systems, and incentive programs. - Strong competency in competency‑based training models and work‑based learning principles. - Proficiency with data management, CRM or case‑management systems (e.g., Salesforce). - Excellent written and verbal communication, stakeholder management, and project coordination. - Ability to work independently in a remote environment and manage time effectively. **Required Education & Certifications:** - Bachelor’s degree in Education, Workforce Development, Public Administration, or related field (Master’s preferred). - Minimum of 4 years’ relevant experience in workforce development, higher education, or apprenticeship/intermediary program coordination. - Demonstrated experience collaborating with employers on apprenticeship development and DOL program registration. **Certifications (Preferred):** - Certified Apprenticeship Professional (CAP) or equivalent. - Familiarity with DOL RAPIDS and OSHA compliance A‑Certificates.
Chicago, United states
On site
Junior
26-02-2026