- Company Name
- Leavitt Industrial Group
- Job Title
- Technical Product Director, Digital Platform
- Job Description
-
**Job title:** Technical Product Director, Digital Platform
**Role Summary:**
Define and lead the digital platform vision, roadmap, and operations. Drive platform maturity, security, scalability, and user experience across web and mobile, ensuring alignment with business outcomes and enterprise standards.
**Expectations:**
- Deliver measurable business results through prioritised platform initiatives.
- Maintain enterprise‑grade security, privacy, performance, and resilience.
- Scale the platform to support growth, acquisitions, and new regions without major re‑architecture.
- Foster self‑sustaining platform capabilities through tooling, processes, and skill development.
**Key Responsibilities:**
- Prioritise work based on customer needs and KPIs/OKRs.
- Apply proven B2B patterns to process, data, and experience design with partners.
- Leverage off‑the‑shelf & SaaS solutions; adopt modular, micro‑services architecture.
- Enforce security, privacy, performance, and resiliency with standardised APIs, events, and data contracts.
- Use Product Information Management (PIM) as the authoritative product data source for search, navigation, and merchandising.
- Deliver cohesive end‑to‑end digital journeys with department‑aware experiences across web and mobile.
- Govern data to enable analytics and AI use cases (e.g., Retrieval‑Augmented Generation) for personalization.
- Continuously improve platform using KPIs & OKRs.
- Manage Total Cost of Ownership (TCO), licensing, compliance, and benefits realization.
- Build internal capabilities and tooling to operate and evolve platform independently.
**Required Skills:**
- 8+ years in digital platform product ownership, delivery, and modernization, including enterprise integration.
- Demonstrated leadership of cross‑functional teams and executive stakeholder engagement.
- Expertise in platform development, operations, optimization, and UX principles.
- Strong knowledge of CMS, e‑commerce, CRM, BI, Microsoft Azure, web & mobile platforms, microservices, CIAM, API management, data modelling, and approved AI solutions.
- Ability to translate data insights into actionable initiatives.
- Executive‑ready communication and stakeholder engagement skills.
**Required Education & Certifications:**
- Bachelor's degree in Computer Science, Information Systems, or Engineering (Master’s preferred).
- Preferred certifications: TOGAF, SAFe, PMP, PMI‑ACP, Microsoft Azure, Microsoft Dynamics.