- Company Name
- Revolution Technologies
- Job Title
- ServiceNow Developer
- Job Description
-
**Job Title**
ServiceNow Developer
**Role Summary**
Serve as the subject‑matter expert for ServiceNow Vulnerability Response (VR) and related SecOps modules. Design, build, and maintain VR applications, integrations with external security tools, and automated workflow processes. Administer the platform, support releases, and drive continuous improvement across ITSM, ITOM, and catalog services.
**Expectations**
* Deliver secure, scalable ServiceNow solutions for enterprise vulnerability management.
* Maintain compliance with governance, security, and architectural standards.
* Collaborate with InfoSec, IT, and business stakeholders to optimize processes and ensure timely remediation.
* Uphold U.S. citizenship requirement for the role.
**Key Responsibilities**
- Lead technical design and enhancement of ServiceNow VR applications.
- Support VR platform upgrades and configuration.
- Build and maintain flows, workflows, business rules, script includes, UI policies, and scheduled jobs.
- Integrate external vulnerability scanners (e.g., Tenable) and other security tools.
- Develop catalog items, request workflows, and fulfillment processes.
- Contribute to CMDB, Incident, Problem, Change, and custom app enhancements.
- Troubleshoot defects, conduct root‑cause analysis, and provide end‑user support.
- Perform functional and non‑functional testing, code reviews, and performance validation.
- Document requirements, design decisions, and technical specifications.
- Lead or participate in cross‑functional projects, ensuring timely delivery.
**Required Skills**
- Strong expertise in ServiceNow SecOps Vulnerability Response.
- Proficiency in JavaScript, Glide APIs, Flow Designer, and platform automation tools.
- Deep understanding of ITSM processes, ITSM data structures, and ServiceNow architecture.
- Experience designing and building ServiceNow applications, including custom apps and integrations.
- Ability to translate business requirements into functional specifications.
- Knowledge of data queries, integration patterns, and reporting within ServiceNow.
- Excellent problem‑solving, debugging, and testing skills.
- Strong communication and collaboration abilities across technical and non‑technical teams.
**Required Education & Certifications**
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD).
- Additional certification in ServiceNow Security Operations or related SecOps disciplines is preferred.