TRANSATEL (an NTT company)

www.transatel.com

7 Jobs

303 Employees

About the Company

At Transatel, we imagine innovative cellular connectivity solutions and deploy them for prestigious clients like Airbus, BMW, Air France and Worldline. As a leading Mobile Virtual Network Operator (MVNO) enabler and global IoT connectivity pioneers, our SIM cards connect millions of vehicles, industrial and consumer devices to public and private cellular networks across the world. Transatel also provides global cellular data connectivity for international travelers and distributed workforce through its Ubigi eSIM solution. Our diverse organization gathers 250+ telecom and IT experts from 40 nationalities working together in our new Paris La Defense headquarter (France). We offer inspiring professional and personal growth opportunities for talents with all backgrounds and experience. If you are looking for an exciting career move and new challenges in a fast-growing business environment, welcome at Transatel! Join our team now, and become part of the extended NTT group, one of the largest and most innovative technology company in the world. With its global footprint and 330,000 employees worldwide, NTT has been pushing innovation forward for more than 150 years.

Listed Jobs

Company Name: TRANSATEL (an NTT company)
Job Title: Client Service Management Team Manager M/F
Job Description: **Job title** Client Service Management Team Manager M/F **Role Summary** Lead, mentor and manage the Client Service Management (CSM) team to deliver service excellence, manage escalations, ensure SLA compliance and drive continuous service improvement across B2B customers in the MVNO and IoT markets. **Expectations** - Demonstrate 10+ years of customer‑service or service‑management experience in telecom/IT, with at least 5 years in a leadership role. - Display deep knowledge of telecom services (voice, data, SMS), BSS provisioning, IT and fleet management. - Use ITSM tools (ServiceNow, JIRA or equivalent) to manage incidents, problems, and changes. - Comb through data to identify risks, gaps and improvement opportunities. - Cultivate a customer‑centric culture and maintain strong stakeholder relationships. **Key Responsibilities** - Direct daily operations of the CSM team, setting priorities and workflows for optimal resource use. - Provide coaching, performance management and succession planning for team members. - Serve as the primary escalation point for critical customer and internal incidents. - Conduct regular executive‑level business reviews with key customers; act as Voice of the Customer. - Oversee incident, problem and change management processes; ensure timely resolution and communication. - Monitor SLA compliance, produce service‑performance reports, and implement corrective actions. - Track CSAT scores and other KPIs to evaluate and improve service quality. - Lead workgroups to root‑cause incidents, create action plans and implement continuous‑improvement initiatives. - Collaborate with Marketing, Product, Sales, Support, HR and senior management to align service delivery with business goals. - Support RFP/RFQ/RFI processes by providing service‑delivery insights and risk assessments. **Required Skills** - Leadership & people management (coaching, mentoring, performance evaluation). - Strong customer‑relationship and escalation‑management capabilities. - Expertise in ITSM processes (incident, problem, change) and tools (ServiceNow, JIRA). - Analytical mindset for SLA monitoring, CSAT analysis and risk mitigation. - Excellent communication, negotiation and cross‑functional collaboration skills. - Problem‑solving, decision‑making, and proactive change‑management abilities. **Required Education & Certifications** - Bachelor’s degree in Business Administration, Information Technology, Telecommunications or a related discipline. - Professional certifications such as ITIL Foundation or higher are preferred.

Courbevoie, France

Hybrid

24-12-2025

Company Name: TRANSATEL (an NTT company)
Job Title: Stage - Intégrateur / Développeur Web Front & Back H/F
Job Description: **Job Title** Internship – Web Front & Back End Integrator/Developer (M/F) **Role Summary** Support the Lead Integrator in creating, evolving, and maintaining company websites and newsletter campaigns. Focus on WordPress delivery, responsive design, and integration of marketing tools to ensure high‑quality, dynamic web presence. **Expectations** - Work under supervision of Lead Integrator and marketing support team. - Deliver clean, responsive web pages and functional newsletters that align with brand guidelines. - Innovate and propose improvements for web experiences. - Demonstrate professional attitude: rigor, organization, proactivity, teamwork, attention to detail, flexibility, and deadline adherence. **Key Responsibilities** - Integrate and update content on WordPress sites. - Design and launch newsletters and email campaigns via Sarbacane. - Develop new web features using HTML5/CSS3 and JavaScript frameworks. - Apply responsive web design principles to ensure optimal display on all devices. - Translate design prototypes from Adobe XD or Figma into functional code. - Perform basic on‑page SEO optimisations. - Maintain and troubleshoot existing site components. **Required Skills** *Technical* - HTML 5 & CSS 3 proficiency - Responsive Web Design (RWD) implementation - WordPress administration and theme integration - Bootstrap, jQuery, SCSS knowledge - Ability to code without a GUI (hand‑crafted coding) - Optional: PHP, Next.js, React.js experience *Design & Development* - Familiarity with design prototyping tools (Adobe XD, Figma) - Web best practices and usability standards *Soft Skills* - Strong organization and time‑management - Proactive problem solving and initiative - Collaborative mindset and clear communication - Detail orientation and quality focus **Required Education & Certifications** - Minimum of a Bachelor’s (Bac + 2) degree or equivalent in Computer Science, Information Technology, or related field. - Prior internship or apprenticeship experience in website creation or maintenance is preferred.

Courbevoie, France

Hybrid

07-01-2026

Company Name: TRANSATEL (an NTT company)
Job Title: Social Media Content Manager B2B H/F
Job Description: **Job Title** Social Media Content Manager – B2B **Role Summary** Lead the creation, distribution, and optimization of B2B social media and digital marketing content across LinkedIn, X (Twitter), YouTube, Reddit, and the corporate website. Drive brand awareness, lead generation, employer branding, and recruitment goals through AI‑augmented multimedia production and data‑driven campaign management. **Expectations** - Deliver professional‑quality, AI‑generated visual and video assets on schedule. - Maintain consistent brand voice in French and English. - Achieve measurable improvements in reach, engagement, and lead conversion. - Proactively monitor competitors and industry trends to inform content strategy. **Key Responsibilities** - Manage daily activity on LinkedIn, X, YouTube, and Reddit (posting, community engagement, analytics). - Design and produce infographics, social graphics, LinkedIn Ads banners, newsletters, whitepapers, web wireframes, product sheets, and PowerPoint decks. - Create AI‑driven animations and edit video content. - Plan, coordinate, and host webinars and podcasts. - Update website copy and assets via WordPress. - Translate English content to French and perform copy‑editing. - Conduct competitive and technological market research. **Required Skills** - Minimum 2 years experience in B2B social media management and multimedia content production. - Proficient with: Canva Pro, PowerPoint, WordPress, HubSpot, OpenAI Sora, Google Gemini (Nano Banana, Veo 3, Notebook LLM). - Working knowledge of Photoshop, Notion, Figma, Framer, HeyGen (or similar). - Strong French grammar, spelling, and writing skills; native‑level French. - Professional‑level English (written and spoken). - Ability to juggle multiple projects, prioritize tasks, and meet tight deadlines. - Creative, detail‑oriented, and organized. - Familiarity with IT/telecom sector is a plus. **Required Education & Certifications** - Bachelor’s degree in Marketing, Communications, Media Studies, Business, or related field (or equivalent professional experience). - Relevant certifications (e.g., HubSpot Content Marketing, Google Analytics, Social Media Marketing) are advantageous but not mandatory.

Company Name: TRANSATEL (an NTT company)
Job Title: Directeur Marketing IoT and Communication
Job Description: **Job Title** Director, IoT Marketing & Communications **Role Summary** Lead the strategic marketing and global communication for an IoT connectivity provider. Drive B2B lead generation, brand positioning, digital presence, and cross‑functional team execution to support growth across industrial, consumer, and automotive IoT segments. **Expectations** - Deliver measurable marketing ROI and acquisition cost targets. - Expand market visibility in key regions (Europe, Brazil, Japan, North America). - Align marketing strategy with corporate objectives and product roadmap. **Key Responsibilities** - Define and execute operational marketing strategy for Industrial IoT, Consumer Devices, and Connected Car offerings. - Design and manage B2B lead‑generation programs: multi‑channel campaigns, inbound marketing, CRM, nurturing, scoring. - Create and maintain sales enablement assets (brochures, decks, product sheets, case studies, videos). - Monitor and report on KPIs: conversion, traffic, ROI, brand awareness; refine tactics accordingly. - Conduct proactive competitive and technology intelligence to identify new business and innovation opportunities. - Control acquisition budgets and optimize client ROI. - Shape global communication strategy: corporate messaging, digital channels, PR, storytelling. - Strengthen international brand presence through media relations, thought‑leadership content, and event participation (e.g., Mobile World Congress). - Oversee digital operations: multilingual website management, SEO/SEM, UX, social media strategy (LinkedIn, X/Twitter, YouTube). - Produce and edit multimedia content, measure audience engagement via analytics tools. - Lead internal communication and employer branding initiatives in partnership with HR. - Manage logistics and messaging for international trade shows and conferences. - Supervise and develop a marketing/communications team of ~10 personnel. **Required Skills** - Strategic marketing and communications leadership in telecom/IoT or comparable tech environment. - Expertise in B2B lead generation, multi‑channel marketing, inbound, CRM, and automation platforms. - Strong analytical skills: KPI tracking, ROI calculation, data‑driven decision making. - Content creation and copywriting; ability to produce presentations and business models. - Proficiency in digital marketing: SEO, SEM, social media, web analytics, UX. - Excellent written and verbal communication in English; additional language (Portuguese, Japanese, German) is advantageous. - Cross‑cultural team management, stakeholder engagement, and project coordination. **Required Education & Certifications** - Minimum Bachelor’s degree (Bac +5) in business, marketing, communications, or engineering (e.g., business school, CELSA, Sciences Po, or equivalent). - At least 10 years of progressive experience in strategic marketing and communication within a telecom, IoT, or international technology organization. - Proven leadership track record in building and scaling global marketing functions.

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