Iron Systems, Inc

www.ironglobal.com

4 Jobs

686 Employees

About the Company

IRON Systems is a leading provider of integrated information technology solutions and last-mile supply chain services to the global Data Center, Edge Computing, Telecom and IoT Infrastructure and adjacent industries. Focused on enabling end-to-end last-mile global commerce, we provide highly scalable solutions to our customers in more than 100 countries around the world, serving over 800 metros and 100,000 business locations as well as most IT infrastructure manufacturer & software vendors. By leveraging our proprietary digital operating system platform, we integrate and automate all parts of supply chain business processes as SLA-driven managed services. This includes on-demand workforce marketplace, OEM integration centers, import/export, logistics, warehousing, and maintenance of computing infrastructures. Founded in 2002, IRON has regional offices in over 20 countries, and is headquartered in Fremont, California, USA.

Listed Jobs

Company Name: Iron Systems, Inc
Job Title: Desktop Engineer L1 - 30.00/HR on T4
Job Description: **Job Title:** Desktop Engineer L1 **Role Summary:** Provide end‑to‑end support for desktop devices, including hardware, operating system, and application lifecycles. Resolve incidents, perform IMAC, and offer VIP desk‑side support while ensuring compliance with security policies and ITIL best practices. **Expectations:** - Deliver timely resolution of desktop incidents and service requests. - Maintain up‑to‑date image and patch management for all devices. - Act as onsite lead when other IT support is unavailable. - Proactively identify training and automation opportunities. **Key Responsibilities:** - Manage end‑to‑end incidents for Windows desktops and laptops (Windows 7/11). - Execute IMAC, hard/soft break‑fix, and battery replacement (Dell hardware). - Deploy and maintain desktop images via PXE, SCCM, and Software Center. - Apply and monitor security profiles, antivirus, BitLocker, and compliance. - Configure and maintain desktop hardware, peripheral spares, and vendor relationships. - Provide VIP desk‑side support and serve as the point of contact for onsite IT issues. - Analyze desk‑side data to recommend user training and automation. - Ensure proper configuration of VPN, Lync, mobile devices, and remote support tools. - Adhere to ITIL Incident, Change, Problem, and Request processes; manage spare inventory. - Administer Outlook and basic AD functions; support macOS and tablet platforms as needed. **Required Skills:** - Windows 7 & 11 proficiency; imaging/reimaging via PXE. - SCCM/Software Center expertise; manual software deployment. - Intune, Active Directory, BitLocker, Outlook administration. - Dell hardware break‑fix, battery replacement, and hardware troubleshooting. - Remote support, EUC tools, Microsoft Office, and Outlook. - Understanding of Lync, VPN, mobile device support, and Macs/tablets. - Experience with ServiceNow (or similar service‑management tool). - ITIL process awareness (Incident, Change, Problem, Service Request). - Strong problem‑solving, communication, and site‑support skills. **Required Education & Certifications:** - Associate degree in Electronics, Computer Science, or related field; Bachelor's degree preferred. - Technical certifications (e.g., MCSA, CCSM, CompTIA A+/Network+) are a plus.

Company Name: Iron Systems, Inc
Job Title: Software Engineer III
Job Description: Job Title: Software Engineer III Role Summary: Lead the design, development, and optimization of data mitigation pipelines for large-scale image, video, and text datasets used by FAIR research teams. Drive automation, quality control, and proactive risk mitigation throughout the end-to-end data processing workflow. Expectations: - Deliver scalable, reliable data processing solutions that reduce risk exposure in datasets. - Collaborate with cross-functional stakeholders to align pipeline improvements with research requirements. - Apply expertise in Meta’s internal tools (preferred) to accelerate onboarding and impact. Key Responsibilities: 1. **Preprocessing** – Convert raw datasets into pipeline-ready formats, ensuring compatibility with downstream mitigation tools. 2. **Filtering** – Execute integrity checks and risk filtering using existing pipelines (e.g., Integrity’s pipeline). 3. **Post-processing** – Apply filtering outcomes back to original datasets, repackaging and re‑ingesting as needed. 4. **Optimization** – Identify bottlenecks, implement performance enhancements, and document best practices. Required Skills: - Strong software engineering with scripting (Python, Bash, etc.) for file processing, automation, and tool creation. - Data pipeline architecture, ETL, and workflow orchestration. - Data cleaning, transformation, formatting, and quality validation. - Clear communication and collaboration with stakeholders and team members. Required Education & Certifications: - Bachelor’s or higher in Computer Science, Engineering, Data Science, or related field. - Minimum 2 years of relevant experience, preferably with Meta (full 2-year tenure preferred).

Sunnyvale, United states

On site

Junior

01-12-2025

Company Name: Iron Systems, Inc
Job Title: Software Engineer V
Job Description: Job title: Senior Research Engineer Role Summary: Lead design, development, and deployment of scalable machine‑learning systems and libraries to advance AI research and enable large‑scale distributed training. Expectations: Drive high‑quality, reproducible open‑source code; collaborate with machine‑learning scientists, engineers, and cross‑functional teams; apply state‑of‑the‑art research to production products. Key Responsibilities - Engineer, design, and improve highly scalable ML systems and tooling for research. - Develop deep‑learning libraries that support large‑scale distributed training (e.g., FSDP/DDP). - Write clean, robust ML code and contribute to open‑source projects. - Build and maintain data pipelines for large datasets. - Translate research breakthroughs into production‑ready solutions. Required Skills - 5+ years of experience in deep learning and ML infrastructure. - Proficient in Python and C/C++; solid grasp of algorithms, data structures, and software engineering best practices. - Expertise with PyTorch and distributed optimization techniques (FSDP/DDP). - Experience developing ML algorithms or infrastructure for large datasets and data pipelines. - Excellent problem‑solving, communication, and teamwork skills. Required Education & Certifications - Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or related technical field. - No specific certifications required.

New york, United states

On site

Mid level

01-12-2025

Company Name: Iron Systems, Inc
Job Title: Desktop Support Tech - L1 - 30.00/hr on T4 + Benefits
Job Description: **Job Title** Desktop Support Technician – Level 1 **Role Summary** Provide first‑line desktop support for hardware, operating systems, and productivity applications. Resolve incidents, perform imaging and configuration, maintain security compliance, and collaborate with service desk and engineering teams to ensure reliable end‑user IT service. **Expectations** * Handle all Level‑1 desktop incidents end‑to‑end. * Maintain device inventory, spare parts, and image repositories. * Adhere to ITIL processes (Incident, Change, Problem, Service Request). * Deliver timely VIP deskside assistance when senior staff are unavailable. **Key Responsibilities** 1. Diagnose and remediate hardware, software, and connectivity issues on Windows 7/10/11 desktops and laptops. 2. Create, reimage, and deploy desktop images using PXE, SCCM, and Intune. 3. Install and update standard office applications, including Outlook, and perform routine OS patching. 4. Replace laptop batteries, collaborate with Dell technicians for hardware repairs, and maintain documentation. 5. Monitor antivirus and security profiles; enforce compliance and remediate non‑compliance. 6. Analyze service desk tickets to identify training or automation opportunities. 7. Manage secure remote access (VPN, Lync) and mobile device support. 8. Execute smart‑hands support and on‑site deskside service per contract SLA. 9. Track spare parts inventory, coordinate procurement, and log usage. 10. Utilize ServiceNow (or equivalent) for incident logging and resolution workflow. **Required Skills** * Proficient with Windows 7/10/11 operating systems. * Hands‑on Windows imaging/re‑imaging (PXE, SCCM, Intune). * Experience with Microsoft Endpoint Manager, Active Directory, BitLocker, and Outlook administration. * Strong troubleshooting of hardware (Dell or similar), batteries, and peripherals. * Familiarity with service desk tools (ServiceNow, SCCM, Software Center). * Knowledge of EUC support, remote support tools, and MS Office suite. * Understanding of ITIL processes and spare stock management. * Ability to support macOS devices and tablets is a plus. **Required Education & Certifications** * Associate degree (A.A.) or equivalent in electronics, information technology, or a related technical field. * Bachelor’s degree in IT or related discipline is preferred. * Certifications in Windows Server, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation recommended.