- Company Name
- Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)
- Job Title
- Specialist, Cloud Support Engineer
- Job Description
-
**Job Title:** Specialist, Cloud Support Engineer
**Role Summary:**
Lead the design, operation, and engineering of enterprise cloud and on‑prem infrastructure, primarily on Azure IaaS/PaaS, AKS, and networking. Manage the full lifecycle of Incident, Change, Problem, and Capacity Management to support business‑critical applications and enable digital transformation.
**Expectations:**
- 5 + years of cloud operations/engineering in enterprise settings.
- Proven expertise in Azure (and at least one other major cloud—AWS or GCP).
- Strong background in hybrid identity, Azure AD/Entra ID, IAM, and compliance frameworks (OSFI, ISO 27001).
- Advanced skills in IaC, automation scripting, CI/CD, networking, virtualization, and container orchestration.
- Ability to lead incident response, performance optimization, and cost‑efficiency initiatives.
**Key Responsibilities:**
- Operate daily cloud/on‑prem environment, monitor logs, dashboards, and conduct health checks.
- Manage RBAC and access policies, enforce least‑privilege and organizational compliance.
- Analyze performance metrics, forecast resource usage, and optimize for scale and cost.
- Administer and patch Linux/CDC servers; maintain infrastructure security posture.
- Design and maintain backup/archiving and disaster‑recovery strategies.
- Oversee Azure PaaS SQL instances for reliability, performance, and compliance.
- Automate operational tasks via Python, Bash, PowerShell; contribute to CI/CD pipelines.
- Collaborate with development, security, & IT teams to support integration, troubleshooting, and digital initiatives.
**Required Skills:**
- Azure (IaaS/PaaS, AKS, Azure AD, Entra ID)
- Linux administration & scripting (Python, Bash, PowerShell)
- IaC tools (Terraform, ARM, Bicep)
- Networking, virtualization, Docker, Kubernetes
- Monitoring & incident response (Prometheus, Grafana, Azure Monitor)
- Cost‑optimization techniques and budgeting analysis
- CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions, GitLab CI)
- IAM, PAM, SIEM/SOAR integration expertise
**Required Education & Certifications:**
- Undergraduate degree in Information Technology, Computer Science, Network Engineering, or related field.
- Azure Administrator Associate (preferred).
- AWS Certified SysOps Administrator or Google Professional Cloud DevOps Engineer (optional, but advantageous).