- Company Name
- Fivetran
- Job Title
- Senior Program Manager
- Job Description
-
**Job title:** Senior Program Manager
**Role Summary:**
Lead cross‑functional engineering programs and projects to deliver complex data‑integration products on schedule. Own end‑to‑end program lifecycles, coordinate teams across product, platform, SRE, QA, and business stakeholders, and drive continuous improvement of PMO practices.
**Expectations:**
* Execute strategic initiatives with minimal supervision.
* Align program outcomes with business goals and metrics.
* Communicate status, risks, and solutions to all organizational levels.
* Foster a collaborative culture, avoiding “us vs. them” mentalities.
* Maintain professional integrity and calm under pressure.
**Key Responsibilities:**
1. **Program & Project Management**
- Own planning, execution, and closure of key engineering initiatives.
- Define scopes, schedules, deliverables, and resource plans.
- Track and report on progress, risks, and KPI metrics.
- Facilitate inter‑team coordination, including platform, SRE, QA, product, analytics, and support.
- Lead technical task forces to resolve conflicts and defects.
2. **Stakeholder Communication**
- Produce clear, concise status updates for executive, leadership, and cross‑functional teams.
- Translate complex technical issues into stakeholder‑friendly language.
3. **Process Improvement**
- Champion PMO‑wide process standards and best practices.
- Collect and incorporate feedback to refine workflows, tools, and documentation.
- Drive adoption of Agile and Waterfall methodologies as appropriate.
4. **Metrics & KPIs**
- Define project metrics, monitor OKRs, and report PMO performance.
**Required Skills:**
* 3+ years of technical project/program management; 1+ year technical background (software engineering, QE, platform engineering, or similar).
* Proficiency with project management tools (Jira, Trello, G Suite).
* Strong analytical and problem‑solving capabilities.
* Excellent written and verbal communication; ability to present to diverse audiences.
* Ability to moderate risk, resolve conflicts, and prevent scope creep.
* Demonstrated ability to drive initiatives with minimal oversight.
* Familiarity with cloud platforms (AWS, GCP, Azure), ETL/ELT pipelines, SDLC, CI/CD, and software engineering practices.
* Agile and Waterfall experience; familiarity with program management methodologies.
**Required Education & Certifications:**
* Bachelor's degree in Computer Science, Engineering, or related technical field (preferred).
* PMP certification is a plus.
* Start‑up experience is a strong advantage.
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