Maven Workforce Inc.

About the Company

Maven Workforce is a preeminent organization for providing Talent Management Solutions. We cater to the needs of a wide range of industries with respect to highly skilled manpower and human capital, both endowed with motivation as well as commitment towards achieving the objectives. Maven Workforce's competence lies in understanding the requirements and challenges of its clients right from the beginning, in meeting their expectations, providing round-the-clock support and prompt, timely plus efficient service to them. What matters to us is the Client and his complacency!

Our dedication, sincerity and result-orientation reflects in the innovative solutions and international practices that we constantly look for and make use of, in-depth market research and collaboration with the client's HR team to find the RIGHT candidate. As one of the esteemed Executive Search firms, Maven Workforce also assists innumerable job seekers in finding meaningful employment at a national and international level.

This would not be possible without the help of our competent, experienced and professional team members, who thoroughly comprehend the requirements of the clients and act accordingly. These capabilities are of course, the consequences of a vigorous training and exposure provided to the employees of Maven Workforce who take pride in working for you, who believe your success is theirs!

Listed Jobs

Company Name

Maven Workforce Inc.

Job Title

End User Support Specialist

Job Description

**Job Title:** End User Support Specialist **Role Summary:** Provide comprehensive IT operations and end‑user computing support, managing incident and request lifecycles through ITSM platforms while serving as a primary communication bridge between technical teams and senior business stakeholders. **Expectations:** - Minimum 5 years of hands‑on experience in IT Operations and End‑User Computing. - Proven ability to interact effectively with senior management and executive leadership. - Familiarity with ITIL best practices; ITIL Foundation certification preferred. - Proficiency with ITSM tools such as ManageEngine ServiceDesk, Freshservice, ServiceNow, or equivalents. **Key Responsibilities:** - Deliver first‑ and second‑level support for hardware, software, and network issues across the organization. - Create, track, and resolve tickets using designated ITSM platform, ensuring SLA compliance. - Escalate complex incidents to appropriate teams and coordinate resolution efforts. - Produce and present status reports, root‑cause analyses, and improvement recommendations to stakeholders at all levels. - Participate in the development and maintenance of knowledge base articles and support documentation. - Contribute to continuous service improvement initiatives aligned with ITIL processes. **Required Skills:** - Strong verbal and written communication, capable of presenting to executive audiences. - Expertise in troubleshooting Windows/macOS environments, common business applications, and peripheral devices. - Experience configuring and supporting enterprise ITSM tools (ManageEngine ServiceDesk, Freshservice, ServiceNow, etc.). - Ability to prioritize multiple tasks, manage incidents under pressure, and maintain detailed records. - Customer‑service orientation with a focus on timely resolution and user satisfaction. **Required Education & Certifications:** - Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent professional experience. - ITIL Foundation certification (preferred).

Dallas, United states

On site

Mid level

12-09-2025

Company Name

Maven Workforce Inc.

Job Title

SFMC developer

Job Description

Job Title: Salesforce Marketing Cloud Developer Role Summary Lead the end‑to‑end development, configuration, and optimization of Marketing Cloud solutions. Build customer journeys, manage data integration, and deliver personalized, data‑driven marketing experiences across email, mobile, and web channels. Expectations - Minimum 5 years of hands‑on Salesforce Marketing Cloud development. - Active Salesforce certifications such as Marketing Cloud Developer, Marketing Cloud Consultant, or Data Cloud Consultant. Key Responsibilities - Design, develop, and maintain Journeys in Journey Builder, Automation Studio, Email Studio, and Mobile Studio. - Create and optimize SQL queries, AMPscript, SSJS, and custom APIs for campaign automation and data processes. - Implement data ingestion, modeling, identity resolution, and calculated insights using Salesforce Data Cloud. - Collaborate with cross‑functional teams to align marketing strategy with technical execution. - Ensure data hygiene and adherence to best practices for personalization and segmentation. Required Skills - Proficiency in SQL, AMPscript, server‑side JavaScript (SSJS), and REST/SOAP APIs. - Deep knowledge of Marketing Cloud architecture, including Journey Builder, Automation Studio, Email Studio, and Mobile Studio. - Experience integrating and managing data within Salesforce Data Cloud. - Strong analytical skills for data‑driven marketing and personalization. - Excellent written and verbal communication and teamwork abilities. Required Education & Certifications - Salesforce Marketing Cloud Developer or equivalent certification required. - Additional credentials: Marketing Cloud Consultant, Marketing Cloud Data Architecture, or Salesforce Data Cloud Consultant preferred. ---

Columbus, United states

Hybrid

Mid level

05-11-2025