OutSystems

www.outsystems.com

2 Jobs

2,009 Employees

About the Company

OutSystems is a global leader transforming how companies innovate through software, empowering IT leaders with a better way to build the software that matters most. The OutSystems platform helps companies develop, deploy, and maintain mission-critical applications by unifying and automating the entire software lifecycle. With OutSystems, organizations leverage generative AI to deliver software instantaneously, adapt faster to changing requirements, and reduce technical debt by building on a future-proof platform. Helping customers achieve their business goals by addressing key strategic initiatives, OutSystems delivers software up to 10x faster than traditional development. Recognized as a leader by analysts, IT executives, business leaders, and developers around the world, global brands trust OutSystems to tackle their impossible projects and turn their big ideas into software that moves their business, people, and the world forward. Founded in 2001, the company's network spans more than 750,000 community members, over 500 partners, and active customers in 80 countries across 21 industries. Learn more at www.outsystems.com. Subscribe to our monthly Developer Newsletter for updates on upcoming events and training, hand-picked technical resources, and much more: https://www.outsystems.com/developer_newsletter/

Listed Jobs

Company Name: OutSystems
Job Title: Senior Manager, Customer Success
Job Description: **Job Title:** Senior Manager, Customer Success **Role Summary:** Lead and scale customer success initiatives for enterprise clients, driving retention, satisfaction, and growth. Collaborate cross-functionally to align teams on shared strategic goals and ensure seamless customer experiences. **Expectations:** - Own strategic planning, team execution, and continuous improvement of customer success metrics. - Develop and implement scalable processes for risk mitigation, customer health, and revenue retention. - Foster a customer-centric culture aligned with enterprise SaaS business objectives. **Key Responsibilities:** - Lead a team of customer success managers, assigning accounts, coaching, and ensuring balanced workloads. - Partner with Sales, Marketing, Product, and Finance to drive cross-functional outcomes. - Monitor and report key metrics to executive leadership, including Net Retention Revenue and Customer Health Scores. - Build customer advocates by increasing executive visibility and product utilization. - Recruit, train, and mentor CSMs, ensuring high-performance leadership practices. **Required Skills:** - 12+ years in customer-facing roles, enterprise SaaS/PaaS environments. - Proven team leadership success in scaling high-growth, customer-centric organizations. - Strong cross-functional partnership and stakeholder influence skills. - Expertise in customer retention strategies, contract management, and revenue forecasting. - Analytical proficiency using data to inform decisions and measure outcomes. - Excellent communication, problem-solving, and adaptability in dynamic environments. **Required Education & Certifications:** - Bachelor’s degree in Business, Technology, or related field. - Experience in Customer Success Management, Program Management, or Professional Services. - Certifications in Change Management, Project Management (e.g., PMP), or Customer Success preferred.

London, United kingdom

On site

Senior

10-11-2025

Company Name: OutSystems
Job Title: Senior Software Engineer - Backend
Job Description: **Job title** Senior Software Engineer – Backend **Role Summary** Architect, develop, and maintain high‑performance backend components for a low‑code platform, applying modern testing, continuous delivery, and incident response practices. Collaborate with cross‑functional teams to deliver scalable, maintainable code and participate in a 24/7 on‑call rotation. **Expectations** - Deliver robust, high‑quality code in short iterations with full automation. - Demonstrate ownership of last‑minute incident resolution and on‑call duties. - Communicate design decisions clearly and mentor junior engineers. - Continuously adopt new technologies and best practices. **Key Responsibilities** - Design and implement backend solutions using C# (.NET Core). - Optimize component performance for thousands of concurrent users. - Write and run automated tests (TDD/BDD); perform code reviews and adhere to development processes. - Gather user feedback, adjust designs, and ensure solutions meet evolving requirements. - Troubleshoot complex incidents; participate in 24/7 on‑call support. - Produce high‑level functional designs and articulate them to stakeholders. **Required Skills** - 4+ years of professional software development. - Strong knowledge of algorithms, data structures, and object‑oriented design. - Expertise in C# (.NET Core) and experience with relational/in‑memory database systems. - Familiarity with continuous delivery pipelines, automated testing, and code‑review processes. - Experience with cloud environments (AWS or Azure) and container orchestration (Kubernetes) is a plus. - Optional: knowledge of Go, non‑relational databases, and serverless architectures. - Excellent problem‑solving, communication, and English fluency. **Required Education & Certifications** - Bachelor’s or Master’s degree in Software Engineering, Computer Science, or related field (or equivalent demonstrated experience). ---