eSentire

www.esentire.com

2 Jobs

603 Employees

About the Company

eSentire, Inc. is the Authority in Managed Detection and Response, protecting the critical data and applications of 2000+ organizations in 80+ countries, representing 35 industries from known and unknown cyber threats. Founded in 2001, the company's mission is to hunt, investigate and stop cyber threats before they become business disrupting events. Combining cutting-edge machine learning XDR technology, 24/7 Threat Hunting, and proven security operations leadership, eSentire mitigates business risk, and enables security at scale. The Team eSentire difference means enterprises are protected by the best in the business with a named Cyber Risk Advisor, 24/7 access to SOC Cyber Analysts, Elite Threat Hunters, and industry-leading threat intelligence research from eSentire's Threat Response Unit (TRU). eSentire provides Continuous Threat Exposure Management (CTEM), Managed Detection and Response and Incident Response services. For more information, visit http://www.esentire.com.

Listed Jobs

Company Name: eSentire
Job Title: Senior Threat Intelligence Researcher
Job Description: **Job Title:** Senior Threat Intelligence Researcher **Role Summary** Lead production of data-driven threat intelligence reports by analyzing cyber threat data from internal, open-source, and partner sources. Identify global threat patterns and provide actionable insights to clients and internal teams, supporting cybersecurity strategy through evidence-based research. **Expectations** - Minimum 3+ years in threat intelligence, cybersecurity research, or data analysis. - Proven ability to translate complex threat data into clear, impactful reporting. - Strong collaboration with cross-functional teams and stakeholders. - 50% time allocated to intelligence processing/reporting, 20% dissemination, 20% projects, 10% escalations. **Key Responsibilities** - Collect, analyze, and synthesize threat data from internal case records, OSINT, and partner feeds to identify trends. - Develop high-impact reports with statistical analysis, visualizations, and executive summaries tailored to technical and non-technical audiences. - Monitor global cyber threat landscapes to detect emerging risks, predict patterns, and correlate incidents across industries. - Engage in projects to improve data collection/analysis workflows and present findings through webinars, briefings, and whitepapers. **Required Skills** - Advanced written/verbal communication to distill technical insights for diverse audiences. - Critical thinking, attention to detail, and ability to work independently or in teams. - Proficiency in Python, R, SQL, or similar for data analysis. - Experience with threat intelligence platforms (e.g., MISP, ThreatConnect) and visualization tools (e.g., Tableau). **Required Education & Certifications** - Associate or bachelor’s degree in Cybersecurity, Computer Science, Data Science, Statistics, or related field desired. - Strong foundational knowledge of cybersecurity frameworks (e.g., MITRE ATT&CK, Diamond Model) and incident response methodologies.

Company Name: eSentire
Job Title: Customer Success Onboarding Specialist (Hybrid Position)
Job Description: **Job Title:** Customer Success Onboarding Specialist **Role Summary:** Manage customer onboarding to ensure rapid value realization, driving engagement and optimizing customer success through structured processes and stakeholder collaboration. **Expectations:** Deliver seamless onboarding experiences for enterprise clients, coordinate cross-functional project execution, and proactively resolve customer challenges under tight timelines. **Key Responsibilities:** - Execute end-to-end onboarding for new customers, including project planning, documentation, and service delivery. - Coordinate transitions to ongoing customer success and support. - Build relationships to address customer queries, mitigate risks, and align on project goals. - Develop and refine internal workflows to improve onboarding efficiency and customer outcomes. - Represent customer needs by collating feedback for product and service improvements. - Track project metrics and communicate progress to stakeholders. **Required Skills:** - 1–2+ years in customer-facing project implementation, account management, or customer success. - Expertise in managing high-volume customer interactions and technical onboarding. - Strong communication and presentation skills (phone, video conferencing). - Proficiency in MS Teams for meetings and collaboration. - Problem-solving acumen with ability to articulate technical value to executives. - Adaptable and detail-oriented, with experience navigating complex customer environments. **Required Education & Certifications:** - Bachelor’s degree or equivalent experience in business, technology, or related field. - Proven track record in customer success or implementation projects. - Certifications in project management or customer relationship management preferred (not mandatory).

Kitchener, Canada

Hybrid

20-09-2025