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Canada Life

Canada Life

www.canadalife.com

3 Jobs

13,139 Employees

About the Company

At Canada Life, we're focused on improving the financial, physical and mental well-being of Canadians. Whether handling policy claims, help growing and protecting clients' retirement and investment savings, providing workplace mental health support for all employers or helping build stronger communities by investing in community projects, we are committed to putting the customer first in all that we do. That trust is built on the dedication, skill and energy of our employees and advisors and their commitment to our customers and to our communities. Canada Life is a subsidiary of Great-West Lifeco Inc. and is a member of the Power Corporation group of companies.

Listed Jobs

Company background Company brand
Company Name
Canada Life
Job Title
Sr Service Configuration Management Specialist
Job Description
**Job Title:** Sr. Service Configuration Management Specialist **Role Summary:** Lead and support enterprise Configuration Management (CMDB) activities, drive process adherence, and operate ServiceNow ITOM discovery tools to ensure accurate configuration data, enable service mapping, and improve operational efficiency across the organization. **Expectations:** - Implement and continuously improve CMDB and Configuration Management processes. - Ensure data quality, resolve CI duplicates, and reconcile discrepancies. - Educate and influence stakeholders to adopt configuration management best practices. - Maintain ITOM discovery schedules, rules, and patterns; troubleshoot issues. - Provide KPI reporting, dashboards, and audit results to management. **Key Responsibilities:** 1. Support leadership in CMDB implementation and process enhancement. 2. Govern CMDB data integrity; perform audits, reconcile exceptions, and eliminate duplicates. 3. Operate and maintain ServiceNow ITOM discovery (scheduling scans, IRE rule reviews, pattern creation/maintenance, credential management). 4. Create and update Service Mappings and discovery pattern extensions. 5. Develop and deliver KPI reports, dashboards, and management communications on configuration data health. 6. Collaborate with CI owners, data owners, and process stakeholders to gather requirements and ensure compliance. 7. Provide training and guidance to teams on Configuration Management standards and ServiceNow usage. 8. Participate in Agile/SCRUM activities and support continuous improvement initiatives. **Required Skills:** - Strong knowledge of Configuration Management, CMDB concepts, and ServiceNow CMDB/ITOM. - Proficient in data analysis and advanced Excel (pivot tables, formulas, macros). - Experience with server, network, and infrastructure fundamentals. - Ability to troubleshoot discovery issues and develop discovery patterns. - Excellent analytical, problem‑solving, and detail‑orientation skills. - Effective communication and collaboration with geographically and culturally diverse teams. - Reporting and dashboard creation expertise. - Familiarity with Common Service Data Model (CSDM). - Understanding of ITIL service management processes. - Experience working in large IT organizations, Agile/SCRUM environments. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience. - ITIL Foundation certification (required). - Additional ServiceNow certifications (preferred but not mandatory).
Toronto, Canada
Hybrid
15-10-2025
Company background Company brand
Company Name
Canada Life
Job Title
Marketing Communications Specialist
Job Description
**Job Title:** Marketing Communications Specialist **Role Summary:** Develop, write, edit, and distribute high‑quality communications for advisor and internal audiences across email, newsletters, intranet, and social channels. Collaborate with cross‑functional stakeholders to translate business needs into clear, brand‑consistent messaging and support broader marketing initiatives. **Expectations:** - Deliver accurate, timely communications that meet brand, SEO, accessibility, and AODA standards. - Manage multiple projects simultaneously, meeting tight deadlines without compromising quality. - Act as a proactive, collaborative partner across the Wealth Experience team, continually improving processes and content effectiveness. **Key Responsibilities:** - Draft and edit operational updates, email campaigns, newsletters, event communications, and blog posts. - Gather stakeholder input, create actionable messaging, and align content with organizational voice and tone. - Plan, execute, and track communication initiatives, including mailing list management, translations, and content archives. - Publish and maintain content on intranet, blogs, and shared mailboxes. - Analyze communication metrics, generate reports, and recommend improvements. - Ensure all material complies with brand guidelines, SEO best practices, and accessibility requirements. **Required Skills:** - 5+ years of communications experience, preferably in a complex, multi‑stakeholder environment. - Advanced writing, editing, proofreading, and storytelling abilities. - Proficiency in email marketing platforms, content management systems, Microsoft Office (especially PowerPoint & Word). - Strong social media and community management skills. - Ability to manage multiple concurrent projects, prioritize tasks, and meet deadlines. - Excellent collaboration, problem‑solving, and adaptability. **Required Education & Certifications:** - Post‑secondary degree in Communications, Journalism, Digital Media, Marketing Communications, or related field. - Industry knowledge in financial services/dealer marketing is highly valued. ---
Mississauga, Canada
Hybrid
Mid level
18-10-2025
Company background Company brand
Company Name
Canada Life
Job Title
Sr Engineering Specialist
Job Description
**Job Title** Senior Engineering Specialist – Compute & Storage **Role Summary** Drive design, implementation, and operational excellence of advanced compute and storage solutions. Provide technical leadership, evaluate emerging technologies, and lead prototyping and testing to ensure high‑quality deployment aligned with enterprise architecture. **Expactations** - Manage end‑to‑end delivery of multi‑platform compute and storage projects. - Lead rapid prototyping, proof‑of‑concepts, and vendor coordination. - Deliver solutions with minimal defects, adhering to quality and schedule targets. - Conduct health assessments and continuous improvement initiatives across infrastructure. - Travel as needed for deployments and stakeholder engagements. **Key Responsibilities** - Consult on capabilities and limitations of compute and storage technologies. - Validate new technologies through rapid prototyping and testing against defined criteria. - Research, evaluate, and recommend hardware, software, and cloud offerings. - Finalize technical specifications in collaboration with vendors. - Install, integrate, and unit‑test hardware/software in test and production environments. - Build and enhance infrastructure components, integrating 3rd‑party tools (batch, scripting). - Conduct business acceptance testing and ensure high‑quality implementation. - Contribute to project deliverables: estimates, schedules, risk assessments. - Make architecture‑aligned design decisions. - Ensure solution components meet functional and performance requirements. - Maintain compute & storage roadmaps. - Perform technical health assessments of deployed technologies. **Required Skills** - 7+ years designing, integrating, and deploying infrastructure solutions in large organizations. - Proven experience with multi‑platform environments (Windows, Linux, virtualization). - Strong analytical, problem‑solving, and detail orientation. - Initiative, influence, and stakeholder communication. - Technical and soft skill proficiency, including leadership, negotiation, and teamwork. - Knowledge of ITIL, Agile, DevOps, and project management methodologies. - Ability to make sound decisions and recommendations. **Required Education & Certifications** - Bachelor’s degree or equivalent experience in Computer Science, Business Computing, Engineering, or related field. - Certifications in relevant technologies (e.g., VMware, Ansible, Terraform, Azure, AWS, OpenStack, Cisco UCS) preferred. ---
Toronto, Canada
Hybrid
Senior
27-11-2025