OMERS

www.omers.com

2 Jobs

1,631 Employees

About the Company

Founded in 1962, OMERS is one of Canada's largest defined benefit pension plans, with $138.2 CAD billion in net assets as at Dec 31, 2024. With employees in our offices in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe, OMERS invests and administers pensions for over half a million active, deferred and retired employees of 1,000 municipalities, school boards, libraries, police and fire departments, and other local agencies in communities across Ontario.

Listed Jobs

Company Name: OMERS
Job Title: Business Analyst (12 Month Contract)
Job Description: Job title: Business Analyst (12 Month Contract) Role Summary: Conduct business analysis for OMERS Portfolio Servicing Platform projects, spanning agile and waterfall methodologies. Own requirements elicitation, backlog management, testing, reporting, change management, and post‑implementation support to enhance investment applications and processes. Expectations: - Deliver clear, accurate documentation of scope, objectives, deliverables, and timelines. - Maintain proactive communication with cross‑functional stakeholders and technology teams. - Provide timely analysis, risk mitigation, and recommendations to improve delivery practices. Key Responsibilities: - Partner with Platform Owners to prioritise backlog items and allocate resources for road‑map initiatives. - Lead all phases of project life cycle: gather, analyse, test, train, implement, and support. - Create and maintain user stories, business requirements documents, and test plans. - Design complex reports and dashboards (SQL, SSRS, Power BI, Crystal) for investment professionals. - Execute performance and integration tests; manage defect tracking and resolution. - Apply change‑management principles: stakeholder impact analysis, end‑user training, communications. - Collaborate with technology teams on system enhancements, upgrades, and patches. - Produce support documentation, troubleshooting guides, and knowledge‑base articles. - Identify and mitigate risks, conduct ad‑hoc root‑cause analysis, and recommend solutions. - Advocate continuous improvement in business analysis and project delivery. Required Skills: - 1‑3 years of business analysis in investment application environments (production support, change initiatives, large transformations). - Strong analytical capability with SQL and advanced Excel proficiency. - Expertise in requirements elicitation, business process modelling, user story creation, source‑to‑target mapping. - Familiarity with Azure DevOps, Visio, Power BI, and reporting tools (SSRS, Crystal). - Knowledge of exchange‑traded and OTC investment lifecycles, including exotic instruments. - Experience with leading investment platforms (e.g., Calypso, CRD, SimCorp, Eagle, Bloomberg, Aladdin). - Excellent communication, facilitation, and stakeholder‑management skills. - Self‑motivated, detail‑oriented, with a growth mindset and ability to handle ambiguity. Required Education & Certifications: - Bachelor’s degree in Computer Science, Engineering, Mathematics, Accounting, Finance, Economics, or related field. - CPA or CFA enrollment considered an asset. - Professional certifications in Business Analysis, Change Management, Process Improvement, Quality Assurance, or Project Management are assets.

Company Name: OMERS
Job Title: Associate Director, AI Process Engineering (14 Months Contract)
Job Description: **Job Title** Associate Director, AI Process Engineering (14‑Month Contract) **Role Summary** Lead enterprise‑wide process transformation by integrating AI, automation, and digital solutions to improve efficiency, customer experience, and operational impact across the organization. **Expectations** - Deliver rapid, scalable improvements to end‑to‑end workflows. - Maintain alignment with business strategy and technology readiness. - Provide clear communication to stakeholders and drive cross‑functional collaboration. - Build and maintain governance, support models, and measurement frameworks for AI‑enabled processes. **Key Responsibilities** - Identify high‑impact AI and process improvement opportunities through impact sizing and business alignment. - Analyze existing workflows to uncover inefficiencies, manual tasks, and technology leverage points. - Evaluate workflow readiness for AI/automation by assessing standardization, input structure, variability, and exception handling. - Design technology‑ready processes that standardize inputs, reduce variability, and embed modular logic with appropriate human‑in‑the‑loop controls. - Define support models, SLAs, and escalation paths for technology‑enabled processes. - Conduct prompt engineering to create high‑quality AI prompts, libraries, and enablement frameworks. - Facilitate workshops with business and technology stakeholders to co‑design improved future states. - Train process engineers on AI opportunity assessment, workflow readiness, AI embedding, and prompt engineering. - Lead program operations: track project status, surface risks, accelerate delivery, and report updates to stakeholders. - Develop playbooks, frameworks, and standards for consistent technology‑enabled process transformations. - Champion process excellence practices to enhance maturity and performance. - Triage intake requests, clarify scope, and engage delivery partners. - Identify and implement internal team improvements to increase quality and efficiency. - Independently manage projects from scoping to delivery, ensuring alignment with strategy and stakeholder expectations. - Produce executive‑level current‑state maps, analysis summaries, and future‑state designs tailored to audiences. - Collaborate with CSI, AI Strategy, AI Delivery, and other technology teams to enable business objectives. **Required Skills** - Expertise in Lean Six Sigma process transformation (elimination of waste, reduction of variation, standardization). - 1–2 years experience embedding AI/automation solutions within business workflows. - Strong understanding of AI capabilities, limitations, governance, and integration. - Prompt engineering and AI prompt design skills. - Project management and program execution capabilities. - Workshop facilitation and stakeholder communication skills. - Ability to create detailed process maps, analysis reports, and future‑state designs. - Knowledge of support model design, SLAs, and escalation procedures. - Strong analytical, problem‑solving, and strategic thinking abilities. **Required Education & Certifications** - Bachelor’s degree in Business, Engineering, Computer Science, or related field. - Lean Six Sigma Green Belt (minimum) or equivalent process improvement certification. - Optional certifications in AI/automation, project management (PMP/SPC), or data analytics.