- Company Name
- Zachary Piper Solutions
- Job Title
- Jr. Service Now Developer
- Job Description
-
Job Title: Jr. ServiceNow Developer
Role Summary: Design, develop, and maintain ServiceNow applications across ITSM, ITOM, HR, and GRC modules in an Agile environment supporting homeland security missions.
Expectations: Deliver secure, compliant integrations and automation while adhering to FedRAMP, FISMA, and Section 508 standards. Collaborate with cross‑functional teams to translate user stories into technical solutions, participate in sprint planning, and conduct code reviews.
Key Responsibilities:
- Develop and configure ServiceNow modules (ITSM, ITOM, HRSD, GRC).
- Build workflows, dashboards, catalog items, data structures, and custom applications.
- Write JavaScript (Glide API) for Business Rules, Script Includes, Client Scripts, Scheduled Jobs, and GlideRecord queries.
- Implement REST/SOAP integrations, MID Server, IntegrationHub, and scripted transforms.
- Automate processes using Flow Designer and platform APIs.
- Perform unit testing, code reviews, and manage update sets.
- Support basic CI/CD processes (Git branching, peer review, promotion workflows).
- Troubleshoot incidents, defects, and performance issues.
- Maintain platform standards, naming conventions, documentation, and SOPs.
- Collaborate with analysts, PMs, and architects for requirements traceability and sprint reviews.
- Manage Jira epics, user stories, and sprint deliverables.
Required Skills:
- ServiceNow development (3+ years).
- Advanced JavaScript and Glide API proficiency.
- Experience configuring ServiceNow modules and creating workflows.
- REST/SOAP integration, MID Server, IntegrationHub, and Flow Designer expertise.
- Agile/Scrum delivery experience.
- Secure coding practices and familiarity with FedRAMP, FISMA, Section 508.
- Strong communication and stakeholder collaboration skills.
Required Education & Certifications:
- Bachelor’s degree in Computer Science, Information Systems, or related field *or* 3+ years relevant experience.
- Active Top Secret clearance (or other DHS clearance).
- ServiceNow Certified Application Developer (CAD) certification.