Millennium Hotels UK/EU - Careers

About the Company

Millennium Hotels and Resorts (MHR) is a dynamic, global hospitality group with luxury properties spanning four continents and 80 destinations. With a reputation for excellence, MHR owns, manages, and operates over 130 properties worldwide including in New York, Los Angeles, London, Paris, Dubai, Abu Dhabi, Auckland, Beijing, and Singapore. Its diverse portfolio spans brands including The Biltmore, Grand Millennium, Millennium, M Social, Studio M, M Hotel, Copthorne, and Kingsgate--offering the perfect address for business and leisure travellers who are looking for hospitality experiences that go above and beyond.

Listed Jobs

Company Name

Millennium Hotels UK/EU - Careers

Job Title

Sales Cordinator - Central Sales Office

Job Description

Job Title Sales Coordinator – Central Sales Office Role Summary Support and coordinate sales activities for the Central Sales Office and hotel teams, ensuring accurate reporting, proposal creation, and effective communication of customer feedback and market intelligence. Expactations - Deliver timely, accurate management reports using M&C account management system. - Respond to customer queries and guide them through the sales process. - Maintain and update sales database and proposal documentation. - Coordinate sales efforts to maximise revenue across hotel, national and international accounts. - Communicate competitor insights, product updates and customer concerns to the Vice President of Sales and sales managers. - Ensure all sales and marketing materials align with brand image and target segments. Key Responsibilities - Assist Central Sales Office, hotel sales teams and VP of Sales (UK, Europe & Strategic Accounts) with sales coordination tasks. - Create and deliver compelling sales proposals. - Handle customer inquiries and ensure their needs are met. - Collect, generate and supply accurate management reports on customer interests, market activity and personal KPIs. - Support implementation and maintenance of the sales database when required. - Coordinate sales activities to maximize revenue from existing hotel accounts. - Liaise with Director of Sales and Sales Managers to share customer feedback, competitors, sales data and product changes. - Ensure all sales and marketing advertising materials reflect the group’s brand and are tailored to the target market segment. Required Skills - Strong knowledge of the hotel and wider travel industry. - Proficient in Microsoft Excel, PowerPoint and Word. - Excellent written and oral communication skills. - Attention to detail and accuracy in reporting. - Ability to work to deadlines and manage multiple tasks. - Database management experience. - Strong analytical and problem‑solving abilities. Required Education & Certifications - Bachelor’s degree in Business, Marketing, Hospitality Management or equivalent experience. - No specific certifications required.

London, United kingdom

On site

09-03-2026

Company Name

Millennium Hotels UK/EU - Careers

Job Title

Meetings & Events Sales Executive

Job Description

**Job Title:** Meetings & Events Sales Executive **Role Summary:** Drive revenue and profit through the planning, promotion, and management of hotel events and functions. Convert enquiries into bookings, negotiate contracts, and ensure seamless execution in line with hotel standards. **Expectations:** - Attain revenue and profitability targets consistently. - Maintain a high conversion rate of sales enquiries to confirmed bookings. - Foster strong client relationships, ensuring satisfaction and repeat business. - Adhere to all legal, health & safety, and company financial procedures. - Collaborate across departments to meet operational and service standards. **Key Responsibilities:** - Handle the full event sales lifecycle from enquiry to post‑event debrief. - Respond promptly to all leads, securing profitable contracts. - Demonstrate comprehensive product knowledge of hotel facilities and group offers. - Negotiate and upsell to maximize revenue opportunities. - Prepare accurate Function Sheets and other required reports within deadlines. - Coordinate closely with Operations, Kitchen, Finance, and the Meetings & Events Manager. - Manage diary and staffing to ensure adequate coverage. - Resolve client complaints professionally and forward details to senior management. - Maintain up‑to‑date knowledge of competitor offerings. - Participate in client familiarisation trips, promotional activities, and training sessions. **Required Skills:** - Proven sales experience in hospitality or events management. - Strong negotiation, closing, and upselling abilities. - Excellent communication, presentation, and interpersonal skills. - Proficiency in CRM and Microsoft Office (Word, Excel, Outlook). - Ability to manage multiple priorities, work under pressure, and meet targets. - Knowledge of health & safety, licensing, and legal requirements in the hospitality sector. - Team‑player with strong collaboration skills across departments. **Required Education & Certifications:** - Minimum of a Bachelor’s degree in Hospitality Management, Business, or related field. - Relevant sales or events management certifications (e.g., Certified Meeting Professional – CMP) preferred. - Valid driving licence and willingness to travel as required.

London, United kingdom

On site

11-03-2026