- Company Name
- HCLSoftware
- Job Title
- Technical Architect (Martech)
- Job Description
-
**Job Title:** Technical Architect (Martech)
**Role Summary:**
Lead end‑to‑end technical design, implementation, and optimization of HCL Unica Suite (Campaign, Interact, Contact Optimization, Plan, Journey, Deliver & Link) for marketing automation solutions. Provide architectural guidance, integration design, and client enablement while ensuring high‑performance, scalable deployments across on‑prem and cloud environments.
**Expectations:**
- 15+ years of enterprise IT experience, with proven track record in marketing automation platforms (Unica, Adobe, Salesforce, Braze).
- Strong technical leadership; independent problem‑solver with ability to collaborate across client and internal teams.
- French language proficiency required; English fluency for documentation and communication.
- 20‑30 % travel.
**Key Responsibilities:**
- Architect and oversee full lifecycle of Unica deployments: design, installation, upgrade, configuration, migration, performance tuning, and go‑live.
- Deliver client‑facing requirements gathering, solution design, and acceptance documentation.
- Design and implement integrations between Unica and third‑party systems (SOAP, REST, Java APIs).
- Lead configuration, unit, system, acceptance, and performance testing.
- Provide training and support to client technical staff on Unica and supporting infrastructure (WebSphere/WebLogic/Tomcat, JBoss, databases, OS).
- Conduct database design, SQL development, and query optimization across DB2, Oracle, MS SQL, MariaDB, PostgreSQL, HCL OneDB, and cloud‑hosted data platforms (Snowflake, BigQuery, Redshift).
- Plan and execute infrastructure sizing, clustering, high‑availability, security, and virtualization for 3‑tier architectures.
- Implement Cloud Native solutions (Helm, Docker, Kubernetes, OpenShift) and cloud platforms (GCP, AWS, Azure).
- Install and integrate Kafka where required.
- Support product and service sales opportunities.
**Required Skills:**
- HCL Unica Suite – full stack (Campaign, Interact, Contact Optimization, Plan, Journey, Deliver, Link).
- Marketing automation platforms (Adobe, Salesforce, Braze).
- Integration design: SOAP, REST, Java APIs, message sequencing.
- Relational database administration and tuning: DB2, Oracle, MS SQL, MariaDB, PostgreSQL, HCL OneDB.
- Big Data & cloud‑hosted databases: Hadoop, Teradata, Netezza, Snowflake, BigQuery, Redshift, Actian Avalanche.
- Java programming (API design, unit testing).
- System administration: Windows, RedHat Linux, AIX; shell scripting.
- Performance/scalability design; hardware sizing; high‑availability, clustering, security.
- Cloud Native: Helm Charts, Docker, Kubernetes, OpenShift.
- Cloud platforms: GCP, AWS, Azure.
- Kafka installation and integration.
- French language proficiency; English documentation skills.
**Required Education & Certifications:**
- Bachelor’s degree (4 years) in Computer Science, Information Technology, or related field.
- Relevant certifications in cloud platforms, databases, or marketing automation (e.g., AWS Certified Solutions Architect, Oracle Certified Professional, HCL Unica certification) are preferred.