Orange Logic

About the Company

For ambitious content creators in growing enterprises, Orange Logic provides a powerful digital asset management platform to increase control, creativity and commercial advantage.

Our infinitely scalable, user-friendly DAM solution streamlines content workflows, automates manual processes and removes roadblocks from remote collaboration.

Orange Logic's dedication to flexibility and useability has created a highly intuitive experience designed to meet and exceed every departmental need, maximizing company-wide user adoption and unlocking workflow efficiencies at scale.

Orange Logic works across multiple industries like M&E, finance, healthcare, retail/manufacturing, corporate archive and non-profits and are extremely proud to support some of the world’s most impactful brands.

Listed Jobs

Company Name

Orange Logic

Job Title

Software Engineer

Job Description

**Job title** Software Engineer **Role Summary** Develop and maintain high‑quality backend software for a digital asset management platform. Own end‑to‑end delivery of features—including architectural design, implementation, testing, and deployment—while ensuring code quality and performance across distributed teams. **Expectations** - Take ownership of technical projects from requirements to production. - Deliver well‑tested, production‑ready code within tight schedules. - Collaborate across global teams, solicit and incorporate feedback, and maintain strong quality standards. **Key Responsibilities** - Design, develop, and refactor backend modules and APIs. - Write and maintain automated unit and integration tests. - Conduct thorough code reviews for peers. - Optimize performance and scalability of services. - Deploy and monitor applications in production environments. - Work with relational databases (e.g., SQL) to model, query, and maintain data. - Coordinate with front‑end, DevOps, and product teams to integrate features. **Required Skills** - Proficiency in a backend language such as C#, Java, Python, or C++. - Strong knowledge of algorithms, data structures, and clean code principles. - Experience writing automated tests and performing code reviews. - Familiarity with SQL relational database systems. - Self‑discipline to deliver complete, well‑tested modules on schedule. - Analytical problem‑solving ability and independent work style. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Mathematics, or a related technical discipline (or equivalent professional experience).

Montpellier, France

Hybrid

23-12-2025

Company Name

Orange Logic

Job Title

Customer Support Specialist

Job Description

Job Title: Customer Support Specialist Role Summary: Provide technical consulting and support for enterprise SaaS Digital Asset Management platform, acting as primary client contact to troubleshoot issues, optimize workflows, and drive product adoption. Expectations: Deliver accurate, timely solutions; maintain high client satisfaction; translate business needs into technical recommendations; advocate for product enhancements; collaborate with implementation, product, and engineering teams. Key Responsibilities: • Serve as primary client point of contact and consultant. • Diagnose, troubleshoot, and resolve software issues; escalate complex problems. • Conduct proactive outreach to ensure adoption and satisfaction. • Translate client business needs into technical workflows and best‑practice recommendations. • Document interactions, solutions, and feedback for knowledge bases and internal discussions. • Identify usability improvements and advocate enhancements. • Collaborate with implementation, product, and engineering teams for seamless handoffs. • Lead or support client training sessions on software functionality and new releases. • Continuously refine support processes to improve responsiveness and efficiency. Required Skills: • 2+ years technical support, customer success, or implementation for enterprise SaaS. • Strong problem‑solving and customer‑first mindset. • Clear verbal and written communication, simplifying complex concepts. • Proficiency with G‑Suite, ticketing platforms (Zendesk, Freshdesk), and CRM systems. • Ability to manage multiple client issues in fast‑paced, high‑touch environment. • Comfortable learning new systems, APIs, and configurations. • Empathy and interpersonal skills for challenging interactions. • Familiarity with Digital Asset Management or enterprise content tools (preferred). Required Education & Certifications: • Bachelor’s degree or equivalent experience in a technical or client‑facing role.

France

Remote

03-03-2026