TGI Fridays UK

About the Company

TGI Fridays first opened in New York in 1965 with flowing cocktails and charismatic bartenders wearing red and white stripes and making every night feel like a Friday. Over 55 years later, our vision is to make TGI Fridays famous again by proudly celebrating our heritage and serving freshly made-to-order dishes from top-quality ingredients and vibrant, classic cocktails full of energy and theatre. All this is complemented by iconic TGI Fridays service and a spirit of generosity from a team who celebrate the values of pride, passion and personality on a daily basis.

Listed Jobs

Company Name

TGI Fridays UK

Job Title

Duty Manager

Job Description

**Job Title:** Duty Manager **Role Summary:** Oversee daily restaurant/hospitality operations during shifts, leading and coaching team members to meet performance targets while maintaining brand standards, guest satisfaction, and operational excellence. **Expections:** - Deliver consistent, high‑quality service and operational performance. - Support on‑duty manager in leadership, decision‑making, and aligning team effort with business goals. - Uphold health & safety, property care, and profit objectives within a fast‑paced environment. **Key Responsibilities:** - Direct and inspire shift team members in all departments (restaurant, kitchen, bar). - Assist the Manager on Duty with scheduling, staff management, and operational oversight. - Ensure compliance with company standards, safety regulations, and property maintenance. - Drive sales, guest experience, and profitability through effective team coordination. - Resolve operational issues swiftly and communicate solutions to staff and management. **Required Skills:** - Proven leadership and team‑coaching experience in a hospitality or retail setting. - Strong problem‑solving and quick‑thinking abilities. - Excellent verbal and written communication skills. - Ability to motivate staff and foster a people‑first, guest‑obsessed culture. - Operational knowledge of restaurant, kitchen, or bar functions. **Required Education & Certifications:** - High‑school diploma or equivalent. - Experience in a similar duty/shift leadership role preferred. - Hospitality qualifications (e.g., NVQ, Level 3 Diploma) are an advantage, but not mandatory.

Greenhithe, United kingdom

On site

18-11-2025