J.S. Held LLC

3 Jobs

2,209 Employees

About the Company

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. We have more than 1,500 professionals who serve organizations across six continents, including 84% of the Global 200 Law Firms, 75% of the Forbes Top 20 Insurance Companies (90% of the NAIC Top 50 Property & Casualty Insurers), and 71% of Fortune 100 Companies. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations. J.S. Held is certified as a Great Place to Work(r)

Listed Jobs

Company Name: J.S. Held LLC
Job Title: Technology Support Analyst I – Bilingual (French & English)
Job Description: Job Title: Technology Support Analyst I – Bilingual (French & English) Role Summary: Provide proactive, onsite and remote IT support to English‑ and French‑speaking users in a corporate environment. Resolve hardware, software, network, and peripheral issues in accordance with ITIL best practices, leveraging ServiceNow, Microsoft Intune, Azure AD, Zscaler, and Office 365. Document solutions, conduct root‑cause analysis, and collaborate with Tier II/III teams to ensure high‑quality service. Expectations: - Minimum 5 years of end‑user support experience. - Self‑motivated, proactive, enthusiastic, agile, and able to multi‑task. - Detail‑oriented, triple‑check processes for compliance and accuracy. - Strong initiative to identify roadblocks, design solutions, and deliver outcomes. - Professional fluency in English and Canadian French (BC1–C1 level). Key Responsibilities: - Deliver remote and onsite support via phone, chat, email, and remote‑control tools. - Troubleshoot and resolve issues with hardware, software, network connectivity, and peripherals. - Support conference‑room audio‑visual, Zoom, and Microsoft Teams equipment. - Log and manage incidents and service requests using ServiceNow. - Use Microsoft Intune for device management and troubleshooting. - Handle identity and access management with Azure Active Directory. - Ensure secure connectivity through Zscaler. - Escalate complex problems to Tier II/III or Lead ServiceDesk. - Perform root‑cause analysis and recommend preventive measures. - Maintain accurate documentation of incidents, troubleshooting steps, and resolutions. Required Skills: - Proficiency in Microsoft Office 365 (Outlook, Excel, Word) and Windows 11. - Experience with cloud‑based storage (Box, Adobe Cloud). - Strong knowledge of Azure Active Directory, Intune, M365 Admin Console, and Exchange. - Familiarity with ServiceNow or comparable ITSM systems. - Excellent troubleshooting, analytical, and diagnostic skills. - Fluent in English and French (BC1‑C1). Required Education & Certifications: - Bachelor’s degree preferred. - ITIL v4 Foundation certification is a plus. - Minimum 2–3 years stability in a corporate support environment.

Company Name: J.S. Held LLC
Job Title: Corporate Communications Internship
Job Description: **Job Title** Corporate Communications Internship **Role Summary** Support the Corporate Communications team in building, maintaining, and enhancing the company intranet and internal communications initiatives. Collaborate with stakeholders to develop pages, produce high‑quality copy, and track project progress using Asana. Contribute to campaign analytics and internal content distribution while adhering to the organization’s style guide. **Expectations** - 6‑month internship, open to senior students or recent graduates. - Demonstrated interest in employee communications and professional growth. - Ability to work under pressure, meet deadlines, and collaborate across multiple teams. - Willingness to learn SharePoint and navigate intranet development processes. **Key Responsibilities** - Partner in building and updating the intranet, including page creation and content coordination. - Respond to intranet update requests and maintain content accuracy. - Provide regular project status reports in Asana. - Draft and edit copy for intranet pages, ensuring adherence to the style guide. - Collect and analyze campaign metrics for corporate communications initiatives. - Assist with internal communication distribution and stakeholder engagement. **Required Skills** - Strong copywriting and editing abilities. - Proficiency in Microsoft Office (Word, Excel, PowerPoint). - Familiarity with project management tools such as Asana; experience with SharePoint is a plus. - Knowledge of Adobe Creative Suite (InDesign, Photoshop, Illustrator) is desirable but not mandatory. - Exceptional attention to detail and organizational skills. - Self‑motivated, collaborative, and adaptable to changing priorities. **Required Education & Certifications** - Currently a senior or recent graduate pursuing or holding a Bachelor’s degree in Communications, Marketing, Public Relations, Employee Relations, or a related field. - No additional certifications required.

Tampa, United states

Remote

20-11-2025

Company Name: J.S. Held LLC
Job Title: Intern - Strategy & Risk Advisory - Summer 2026
Job Description: Job title: Intern – Strategy & Risk Advisory – Summer 2026 Role Summary: Supporting the Strategy & Risk Advisory unit by conducting research, drafting briefs, and identifying business opportunities across emerging markets; contributing to political, economic, ESG, and reputational analyses for high‑profile clients. Expactations: Deliver high‑quality research, briefing notes, and presentation materials; maintain up‑to‑date knowledge of political/economic developments; assist in expanding client networks and identifying new business prospects; collaborate with senior team members on ad‑hoc projects within a fast‑paced environment. Key Responsibilities: - Monitor and analyze political, economic, business, and ESG trends in key jurisdictions. - Draft briefing documents, reports, and client presentations. - Perform due‑diligence research and reputational investigations. - Produce specialist political analyses of selected regions. - Identify potential government, private‑sector, and stakeholder relationships. - Detect and evaluate new business opportunities for the unit. - Support senior leadership on special projects and ad‑hoc assignments. Required Skills: - Strong research, analytical, and data‑synthesis skills. - Excellent written and verbal communication in English. - Organizational ability to manage multiple tasks in a dynamic setting. - Demonstrated interest in the intersection of politics, business, and emerging‑market investment. - Awareness of ESG considerations in emerging‑market contexts. - (Optional) Proficiency in a second language such as French, Arabic, Portuguese, Swahili, Lingala, Luganda, Amharic, Hausa, Xhosa, Twi, Igbo, or Yoruba. Required Education & Certifications: Currently pursuing or recently graduated with a bachelor’s or master’s degree in International Relations, International Development, Politics, Political Economy, History, or a related social science/humanities field.

London, United kingdom

On site

Fresher

19-12-2025