Prada Group

About the Company

The Prada Group is a global leader in the luxury industry and a pioneer in its unconventional dialogue with contemporary society across diverse cultural spheres. Home to prestigious brands as Prada, Miu Miu, Church's, Car Shoe, Marchesi 1824 and Luna Rossa, the Group remains committed to enhancing their value by increasing their visibility and desirability over time. Promoting creativity and sustainable growth, the Group offers its brands a shared vision that gives each of them the opportunity to stand out and express their essence. With 26 owned factories and over 14,800 employees, the Group designs and produces ready-to-wear, leather goods, footwear and jewellery collections, and distributes its products in more than 70 countries, through 606 Directly Operated Stores (DOS), e-commerce channels and selected e-tailers and department stores. Prada Group also operates in the eyewear and beauty sectors through licensing agreements with industry leaders. Prada S.p.A. is listed on the Hong Kong Stock Exchange as 1913.

Listed Jobs

Company Name

Prada Group

Job Title

Chargé des Ressources Humaines H/F

Job Description

**Job Title:** Human Resources Manager **Role Summary:** Support HR operations for the Prada Group in France, Monaco, and Belgium, ensuring administrative accuracy, employee relations, and recruitment processes align with company protocols. Provide strategic HR guidance and operational support across locations. **Expectations:** Background in HR or Social Law, experience in retail or multinational environments, operational proficiency in French and English. **Key Responsibilities:** - Oversee HR administrative processes, including employment lifecycle management (onboarding to offboarding). - Maintain HR system data integrity and generate required reports (staffing, mobility, organizational structure). - Coordinate employee onboarding, ensuring timely document delivery and communication on arrivals/promotions. - Monitor HR compliance (probation periods, leave management, end-of-contract procedures, parental leave). - Serve as daily HR contact for employees, addressing queries on absences, work schedules, and benefits. - Manage recruitment workflows: job postings, candidate sourcing, intern campaigns, and collaboration with recruitment agencies. - Participate in HR projects (training planning, employer branding, diversity initiatives, performance reviews). - Support disciplinary procedures, severance management, and retail variable compensation tracking. - Produce monthly staff reporting and billing tracking. **Required Skills:** - Administrative accuracy and process management. - Recruitment strategy and talent acquisition. - Employee relations and conflict resolution. - Project coordination and team collaboration. - Confidentiality and interpersonal relationship-building. **Required Education & Certifications:** - Bachelor’s/Master’s degree in HR or equivalent (4–5 years post-secondary education). - Microsoft Office proficiency.

Paris, France

On site

09-10-2025

Company Name

Prada Group

Job Title

PRADA Senior Client Advisor MRTW, Bond Street

Job Description

Job Title: Senior Client Advisor, Luxury Brand Role Summary: Deliver an exceptional, personalized luxury retail experience by building enduring client relationships, achieving sales targets, and upholding brand values across physical and digital channels. Expactations: – Exceed individual and team sales KPIs. – Maintain high standards of client service and product presentation. – Foster loyalty through personalized engagement and follow‑up. – Actively promote and embody the brand’s heritage and style. – Collaborate seamlessly with back‑of‑house and e‑commerce teams. Key Responsibilities: • Welcome and consult clients, guiding them through the “client journey ceremony” to meet their needs. • Drive sales through product knowledge, trend insight, and value‑based selling. • Capture and manage client data in the CRM for tailored offers and future engagement. • Promote an omni‑channel mindset, supporting in‑store and online interactions. • Resolve client complaints in liaison with management and service teams. • Participate in store operations: inventory, merchandising, stockroom organization, and daily closures. • Utilize digital tools to deliver an integrated shopping experience. • Host in‑person or virtual client appointments. • Adhere to operational procedures, security, cash handling, and reporting protocols. • Promote a collaborative, inclusive environment and effectively communicate with colleagues. Required Skills: – Proven experience in luxury or premium retail. – Deep understanding of high‑end customer service expectations. – Ability to cultivate long‑term client relationships. – Strong interpersonal and communication skills. – Self‑motivated teamwork and independent work capability. – Fluency in English (additional languages a plus). – Proficiency with CRM systems and digital sales tools. Required Education & Certifications: – High school diploma or equivalent; higher education in Business, Marketing, or Fashion preferred. – Relevant certifications in customer service, retail management, or luxury brand training are an asset.

London, United kingdom

On site

Senior

10-10-2025

Company Name

Prada Group

Job Title

MIU MIU Seasonal Client Advisor, London

Job Description

Job Title: Seasonal Client Advisor – Miu Miu Role Summary: Deliver a premium customer experience in-store and online, driving sales and achieving KPI targets while championing the Miu Miu brand. Expectations: - Exceed individual sales targets and team KPIs consistently. - Maintain comprehensive knowledge of Miu Miu products, history, and industry trends. - Cultivate long‑term client relationships through personalized service. - Operate with compliance to all operational, security, and reporting procedures. Key Responsibilities: - Create a welcoming environment and respond promptly to client needs. - Achieve sales targets and maintain high conversion rates. - Use CRM to capture and analyze client data, enabling tailored service. - Promote omnichannel engagement: in‑store, e‑commerce, and virtual appointments. - Manage product care, stock, cash, and inventory activities per store protocols. - Resolve client complaints in collaboration with management and service teams. - Participate in daily store operations, including back‑of‑house support. - Foster teamwork, open communication, and a positive inclusive workplace. Required Skills: - Proven experience in luxury or premium retail retail environments. - Strong sales and customer‑service orientation. - Excellent verbal and written communication; fluency in English. - Proficiency with CRM systems and digital sales tools. - Ability to work independently and as part of a team. - Problem‑solving, time‑management, and attention to detail. Required Education & Certifications: - Minimum secondary education (equivalent). - No specific certifications required; relevant luxury‑retail training preferred.

London, United kingdom

On site

05-11-2025