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Norm Ai

Norm Ai

norm.ai

5 Jobs

99 Employees

About the Company

We have developed the leading Regulatory AI platform, which is deployed across many of the largest institutions in the world.

Listed Jobs

Company background Company brand
Company Name
Norm Ai
Job Title
Cloud Infrastructure Engineer
Job Description
New york, United states
Hybrid
Mid level
14-09-2025
Company background Company brand
Company Name
Norm Ai
Job Title
Platform Engineer
Job Description
**Job Title:** Platform Engineer **Role Summary:** Architect and scale reliable infrastructure for an AI-driven compliance platform, integrating security, observability, and AI operations to support enterprise workflows. **Expectations:** - Deliver scalable, secure core services (e.g., file handling, distributed task queues, LLM integrations). - Enhance platform observability, security, and deployment processes. - Foster developer productivity and reliability best practices. - Mentor peers on infrastructure and DevOps principles. - Redesign critical components (e.g., DSL execution engine) for scalability. **Key Responsibilities:** - Design and implement secure, scalable backend services for compliance automation. - Develop and maintain distributed systems for file processing, job scheduling, and LLM integration. - Implement observability (e.g., Datadog) and security controls to monitor system health and compliance. - Build tools to streamline deployment pipelines (e.g., CI/CD with GitHub Actions) and improve developer workflows. - Establish and document best practices for service reliability, testing, and documentation. - Mentor engineers on infrastructure architecture and optimization. **Required Skills:** - 4+ years building cloud-native applications in Python (preferably), Java, Rust, or C++. - Experience designing and scaling backend systems for enterprise environments. - Proficiency with PostgreSQL, Redis, and cloud platforms (AWS/GCP/Azure). - Hands-on use of observability tools (e.g., Datadog, OpenTelemetry). - CI/CD pipeline expertise (e.g., GitHub Actions). - Understanding of containerization and microservices architecture. **Required Education & Certifications:** Not specified.
New york, United states
Hybrid
Junior
14-09-2025
Company background Company brand
Company Name
Norm Ai
Job Title
Full Stack Engineer - Senior/Staff
Job Description
New york, United states
Hybrid
Senior
05-10-2025
Company background Company brand
Company Name
Norm Ai
Job Title
Engagement Manager
Job Description
**Job Title:** Engagement Manager **Role Summary:** An Engagement Manager is the primary client-facing leader responsible for ensuring the successful adoption and continuous value realization of the company’s compliance AI platform. The role encompasses onboarding, relationship management, advocacy within the organization, and the translation of complex regulatory and business needs into actionable platform outcomes. **Expectations:** - Deliver consistently high client satisfaction and retention. - Act as the client’s advocate, proactively addressing concerns and opportunities. - Maintain transparent, frequent communication and demonstrate measurable value. **Key Responsibilities:** - Lead end‑to‑end client onboarding and implementation, ensuring a smooth transition to the platform. - Manage ongoing client relationships: provide tailored support, conduct regular status reviews, and coordinate training and adoption initiatives. - Translate client regulatory and compliance requirements into platform use cases and feature requests. - Collaborate with Legal, Product, Engineering, and Sales teams to align solutions and surface client feedback. - Build and present compelling demos, collateral, and case studies that articulate the platform’s value. - Identify, troubleshoot, and resolve client issues, engaging cross‑functional resources as needed to achieve successful outcomes. - Support strategic projects and content creation that advance the company’s narrative and marketing objectives. **Required Skills:** - 5+ years of client success, engagement, or account management experience in compliance, legal services, or technology. - Proven ability to manage complex client relationships and drive satisfaction. - Strong communication and relationship‑building skills, with the capacity to explain complex regulatory concepts clearly. - Comfortable navigating nuanced discussions on regulatory and compliance topics. - Problem‑solving mindset, proactive, flexible, and results‑oriented. - High responsiveness and a commitment to exceeding client expectations. **Required Education & Certifications:** - Bachelor’s degree in Business, Law, Finance, or a related field (preferred). - Relevant certifications (e.g., Certified Customer Success Manager, Project Management Professional) considered a plus but not mandatory.
New york, United states
Hybrid
Mid level
05-10-2025
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