QTS Data Centers

About the Company

QTS is the digital infrastructure leader - Powered by People, driven by purpose and fueled by a spirit of innovation. We have a 20-year track record of designing, building and operating world-class data centers, delivering the critical infrastructure for the world's largest and fastest-growing companies. We have more than 75 data centers in operation or under development across the United States and Europe.

Listed Jobs

Company Name

QTS Data Centers

Job Title

Cloud Virtualization DevOps Engineer III

Job Description

Job Title: Cloud Virtualization DevOps Engineer III **Role Summary** Build, deploy, and manage code to automate, monitor, and improve reliability of a private cloud infrastructure. Lead infrastructure-as-code initiatives, uphold service level objectives, and collaborate with cross‑functional teams to support enterprise digital transformation. **Expectations** - Deliver predictable, highly available cloud services. - Meet or exceed defined SLOs for reliability and MTTR. - Proactively identify and mitigate risks through integrated monitoring. - Mentor and train entry‑level cloud engineers. - Champion an “automation‑first” culture, presenting progress to executives. - Manage vendor relationships and technology evaluation. **Key Responsibilities** - Streamline automation, visibility, and reliability across virtualized environments. - Define, monitor, and report on SLOs for infrastructure and applications. - Integrate operational technologies into comprehensive monitoring tools. - Diagnose, troubleshoot, and resolve both internal and customer‑facing issues. - Conduct requirement‑gathering meetings with stakeholders for feature design. - Lead change‑management training and support organizational adoption. - Participate in platform roadmap planning and vendor evaluation. - Plan, document, and maintain MOPs and engineering standards. - Evangelize automation, provide executive updates, and drive continuous improvement. - Research and resolve high‑severity incidents using diverse information sources. - Analyze system performance and recommend improvements. - Create and maintain infrastructure documentation (diagrams, workbooks). - Review and prepare Change Requests, MOPs, and related documentation. - Mentor Level I and II Cloud Engineers in best practices. **Required Skills** - Expertise in Linux/Windows OS and VMware vCenter/ESXi. - Advanced proficiency in Python, Ansible, PowerShell, JavaScript/JSON, REST APIs. - Strong knowledge of IaC, Agile release management, and CI/CD pipelines (Jenkins, Chef, Ansible Tower). - Container technologies (Docker, Swarm, etc.) and orchestration fundamentals. - Network protocols: BGP peering, HSRP, IP subnetting, SNMP, SMTP, DHCP, DNS. - Ability to write, maintain, and update playbooks and code repositories. - Strong analytical, problem‑solving, and multi‑tasking skills. - Excellent written and verbal communication; effective in matrixed, cross‑functional teams. - Willingness to mentor junior staff and invest in continuous learning. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent professional experience. - Minimum 7 years of progressive IT engineering experience, with at least 6 years in systems engineering focused on IaC and DevOps. - One or more industry certifications: VCP‑DCV, MCSA/MCSE, RHSE/RHSA, or similar. - Relevant DevOps/SRE certification preferred. - US citizenship required by law for federal contracts.

Suwanee, United states

On site

Senior

02-02-2026

Company Name

QTS Data Centers

Job Title

ServiceNow Administrator

Job Description

Job Title: ServiceNow Administrator Role Summary: Administer, maintain, and optimize the ServiceNow platform. Ensure platform stability, performance, and compliance; execute upgrades, configurational changes, and user management; provide after‑hours support; collaborate with cross‑functional teams to design and implement solutions following best practices. Expectations: - Own incidents from detection through resolution, maintaining proactive communication. - Prioritize daily tasks within an agile framework. - Deliver measurable improvements in quality, productivity, and customer experience. Key Responsibilities: 1. Provide administrative support to ServiceNow users. 2. Monitor platform health, usage, and compliance; identify and remediate deficiencies. 3. Plan, coordinate, and execute upgrades, maintenance releases, and patching. 4. Maintain and enhance existing solutions—business rules, UI policies, client scripts, ACLs, workflows, dashboards, reports, data imports, catalog items. 5. Deliver after‑hours and on‑call support as needed. 6. Advise teams on design, development, and configuration best practices. 7. Assist with the design and configuration of new ServiceNow solutions. Required Skills: - ServiceNow platform administration & configuration (Service Catalog, Incident, Problem, Change, Asset, Release, Knowledge, Performance Analytics). - IT Operations Management suite: MID, Discovery, CMDB, Orchestration, Event Management, Service Mapping, Operations Intelligence. - Scripting & development: JavaScript, XML, HTML, AJAX, CSS, JSON, PERL, REST, SOAP. - Strong understanding of ITIL v3 processes and ServiceNow best practices. - Excellent communication, documentation, analytical, and problem‑solving skills. - Ability to prioritize, multitask, and work independently or within a team. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). - Minimum 3 years of hands‑on ServiceNow administration and development experience. - Certified ServiceNow Administrator (CSA) and Certified ServiceNow Developer (CSD) – preferred. - ITIL v3 Foundation certification – preferred. ---

Suwanee, United states

On site

Junior

11-03-2026