DealRoom

About the Company

DealRoom is the leading M&A lifecycle management software purpose-built for dealmakers running Buyer-Led M&A(tm). From sourcing to integration, we streamline every stage of the deal process--eliminating siloed spreadsheets, endless email threads, and manual follow-ups. Our platform empowers corporate development and private equity teams to move faster, collaborate in real time, and make better-informed decisions--before and after close. Trusted by top acquirers including 1-800-Flowers, Broadcom, Emerson, Compass Group, Scotts, Farmers Insurance, Energizer, and Block, DealRoom is how modern M&A gets done.

Listed Jobs

Company Name

DealRoom

Job Title

Customer Marketing Specialist

Job Description

Job title: Customer Marketing Specialist Role Summary: Drive customer engagement and advocacy for a B2B SaaS firm by designing and executing recognition programs. Collaborate cross‑functionally to amplify customer success stories, leveraging AI tools for automation and efficiency. Expectations: - 1–2 years experience in B2B SaaS marketing or customer marketing. - Full‑time commitment with hybrid availability. - Ability to manage multiple projects, maintain timely delivery, and work within budget. - Strong written, verbal, and presentation skills with professional representation of the organization. - Proficiency with AI platforms and workflow automation. - Proven track record of building genuine, trust‑based relationships with customers. Key Responsibilities: 1. Build and nurture trust‑based relationships with customers. 2. Design, launch, and manage customer appreciation and advocacy programs. 3. Plan and execute in‑person and virtual events, campaigns, and programs on schedule and within budget. 4. Utilize AI tools for milestone tracking, outreach, content creation, and workflow automation. 5. Collaborate with Brand, Sales, Product, and Customer Success teams to amplify customer stories across appropriate channels. Required Skills: - Customer relationship management and advocacy. - Project and campaign management (planning, execution, budgeting, and on‑time delivery). - AI fluency and workflow automation abilities. - Excellent written, verbal, and presentation communication. - Cross‑functional teamwork and collaboration. Required Education & Certifications: - Bachelor’s degree in Marketing, Business, Communications, or related field (or equivalent professional experience). - No mandatory certifications required.

Boston, United states

Hybrid

Fresher

06-03-2026