zAnswer LLC

About the Company

Experts in Business Process Management (BPM) Orchestration and Camunda. Proven track record in delivering secure, scalable, open solutions, leveraging the latest in Microservices, Docker and Kubernetes. We architect solutions with vendor lock-in avoidance to accommodate hybrid cloud solutions and future simplicity migration to another provider. Proficiency in full life-cycle architecture, design and development around a myriad of programming languages.

Listed Jobs

Company Name

zAnswer LLC

Job Title

Amazon Connect Developer - Onsite Role - No Relocation

Job Description

**Job Title:** Amazon Connect Developer **Role Summary:** Design, develop, and maintain Amazon Connect solutions, including contact flows, routing schemas, and chatbot integrations. Leverage AWS Lambda, Lex, Bedrock, and large language models to create scalable, high‑quality contact center applications for enterprise clients. **Expectations:** - Deliver code with minimal supervision in a fast‑paced, high‑volume environment. - Communicate effectively with clients and offshore teams; provide status updates and technical guidance. - Adapt to flexible shift schedules and occasional stretch assignments. - Quickly learn and apply new technologies in a dynamic, startup‑like setting. **Key Responsibilities:** - Build and customize Amazon Connect contact flows and precision routing schemas. - Develop serverless functions using AWS Lambda (Python, Java, or Node.js). - Integrate Lex chatbots and Bedrock agents via APIs and Lambda. - Implement LLM prompt engineering (e.g., Nova, Claude, OpenAI). - Utilize Amazon Connect SDK and API for system integrations. - Translate design specifications and wireframes into production‑ready code. - Collaborate with virtual, cross‑functional teams and directly engage with clients. **Required Skills:** - Strong hands‑on experience with AWS Lambda (Python/Java/Node.js). - Proficiency in Amazon Connect SDK, API, and precision routing configuration. - Expertise in Amazon Lex chatbot development and Lambda integration. - Experience with AWS Bedrock, Bedrock Agent, and LLM prompt engineering. - Familiarity with cloud/container platforms (AWS, Pivotal Cloud Foundry, Kubernetes, Docker) – preferred. - Excellent analytical, problem‑solving, oral, and written communication abilities. - Ability to work independently and manage high‑volume workloads. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience). - AWS certification (e.g., AWS Certified Developer – Associate) preferred but not mandatory.

Plano, United states

On site

12-09-2025