Klaxoon, a Wrike company

3 Jobs

196 Employees

About the Company

Now a Wrike company, Klaxoon is an online all-in one work collaboration platform that boosts engagement levels, at all times. With a unique range of 9 visual collaboration tools & services, Klaxoon empowers people to drive engagement in and beyond meetings, boost productivity and shape an innovative workspace. Through its world-class integrations with popular tools like Microsoft, Google, Jira, and Zapier, Klaxoon brings teams together, igniting creativity and delivering concrete results. Klaxoon enables thousands of users from over 7,500 corporations, NGOs, universities, and public administrations, as well as 15% of Fortune 500 companies. Klaxoon empowers a diverse range of organizations to enhance collaboration, improve productivity, and achieve their strategic goals.

Listed Jobs

Company Name: Klaxoon, a Wrike company
Job Title: Développeur·euse Frontend Senior - (M/F/X) [Klaxoon]
Job Description: **Job Title** Senior Frontend Developer **Role Summary** Design, develop, and optimize the frontend of the Board platform, ensuring high performance, robust UX, and seamless integration with Wrike. Drive technical excellence and innovation within a dynamic R&D team. **Expectations** - Deliver high‑quality, maintainable code in a fast‑paced, cross‑functional environment. - Own feature ownership from ideation to production, collaborating closely with UX, product, and backend teams. - Champion performance tuning, scalability, and best practices across the stack. **Key Responsibilities** - Implement and refine interactive, real‑time visual collaboration features using React and TypeScript. - Integrate with Wrike’s Collaborative Work Management APIs and WebSocket streams. - Optimize rendering, reduce latency, and profile web performance. - Configure and maintain build tooling (Webpack, RSPack, Babel). - Contribute to architectural decisions and technology choices, including emerging AI tools for development. - Mentor junior developers, code‑review, and enforce coding standards. **Required Skills** - 5+ years of frontend development experience. - Expert in React (hooks, context) and TypeScript. - Proficient with module bundlers (Webpack, RSPack) and transpilers (Babel). - Deep understanding of browser internals, performance bottlenecks, and optimization techniques. - Experience with WebSockets and real‑time data handling. - Familiarity with advanced math concepts (geometry, transformation matrices) is a plus. - Strong written and spoken English (B2+). - Native French language proficiency. - Passion for new technologies, especially AI in dev. **Required Education & Certifications** - Bachelor’s degree (or equivalent) in Computer Science, Software Engineering, or related field. - Relevant certifications (e.g., React, Web Performance) are advantageous but not mandatory.

Company Name: Klaxoon, a Wrike company
Job Title: Customer Success Manager
Job Description: Job title: Customer Success Manager Role Summary: Drive portfolio adoption and growth of a SaaS collaboration platform by building trusted relationships with clients, defining success plans, and delivering measurable ROI through proactive engagement. Expectations: - Achieve net MRR growth and churn reduction targets. - Translate client business objectives into actionable adoption plans. - Serve as subject‑matter expert for product usage, integrations, and best practices. - Collaborate cross‑functionally with Sales, Professional Services, Support, Product, and Marketing. Key Responsibilities: - Own end‑to‑end customer journey, from onboarding to expansion, ensuring adoption and satisfaction. - Develop and execute quarterly Business Reviews (EBRs) and annual engagement strategies. - Track and analyze key account metrics (usage, health score, net‑new upsell opportunity). - Identify and mitigate churn risk, implement retention plans. - Provide tactical guidance on work‑management processes, project layout, and workflow redesign. - Maintain detailed records and action items in the CS platform (e.g., CRM, success tools). - Act as a liaison between customers and internal product/engineering teams to convey feedback and implement improvements. Required Skills: - Fluency in French (written & spoken) and English (proficient B2+). - 4+ years in Customer Success or related customer‑facing role. - Proven ability to build relationships with senior leadership across diverse industries. - Strong foundation in project management, business‑process redesign, and change management. - Excellent communication, empathy, and conflict‑resolution abilities. - Technical curiosity and capacity to dive into product details. - Analytical mindset to interpret usage data and drive insights. - Problem‑solving, critical thinking, and continuous learning orientation. - Team‑player with ownership and proactive initiative. Required Education & Certifications: - Bachelor's degree in Business, Management, Information Systems, or related field (or equivalent work experience). - Relevant certifications (e.g., Certified Customer Success Manager, Project Management Professional, or similar) preferred.

Company Name: Klaxoon, a Wrike company
Job Title: Senior Frontend Developer - (M/F/X) [Klaxoon]
Job Description: Job Title: Senior Frontend Developer (React/TypeScript) Role Summary: Lead the design, development, and optimization of core features for Klaxoon’s whiteboarding collaboration platform. Focus on high‑performance, fluid UX, and real‑time interaction across synchronous, asynchronous, and hybrid scenarios. Expectations: - Resident of France, remote‑first role. - Deliver production‑grade code with rigorous testing and documentation. - Collaborate closely with product managers, UX designers, data specialists, and DevOps to ship new features and improve existing ones. - Maintain coding standards, perform code reviews, and mentor junior developers. - Comfortably communicate in French and hold a B2 proficiency in English. Key Responsibilities: 1. Architect and implement new whiteboard components using React and TypeScript. 2. Build and maintain performant, responsive UI, ensuring minimal latency in real‑time collaboration. 3. Integrate web‑socket services for live updates and optimize network usage. 4. Set up and configure build tooling (Webpack, RSPack, Babel) and improve CI/CD pipelines. 5. Profile and optimize browser performance; address rendering bottlenecks. 6. Enable SSO, SCIM, OKTA, Teams, and other integrations for enterprise customers. 7. Publish and maintain public APIs (developer portal) for partner integrations. 8. Stay current with emerging frontend technologies, especially AI‑related enhancements. 9. Collaborate with cross‑functional teams to gather requirements, provide technical feasibility, and estimate effort. Required Skills: - 5+ years of frontend development experience. - Expert proficiency in React, TypeScript, and modern state management. - Strong knowledge of build tools (Webpack, RSPack, Babel) and module bundling. - Deep understanding of browser internals, rendering pipeline, and performance optimization. - Experience with WebSockets and real‑time data synchronization. - Comfortable with mathematical concepts (transform matrices, geometry) for canvas rendering. - Advanced skills in profiling, debugging, and performance tuning. - Familiarity with AI concepts applied to frontend development is a plus. - Fluent in French; B2 level English or higher. Required Education & Certifications: - Bachelor’s degree (or equivalent) in Computer Science, Software Engineering, or related field. - No mandatory certifications required, though familiarity with modern frontend testing frameworks (Jest, React Testing Library) and CI/CD tools is expected.