Talkspace

About the Company

A leading provider of virtual mental health care, Talkspace provides convenient access to high-quality, evidence-based therapy, psychiatry, and self-guided support. The Talkspace network of 5,000+ licensed clinicians includes therapists and psychiatric providers with specialized knowledge of more than 150 conditions and treatment approaches. Founded in 2012, Talkspace pioneered message-based therapy, fulfilling an unmet desire of many people to text with a therapist, any time, from anywhere. We have grown into a single destination for comprehensive mental health care, including specialized therapy for individuals, couples, and teens, psychiatry and medication management, and self-guided tools and resources. All care is delivered through our fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 130 million people have access to Talkspace through their health plans for the cost of a copay or free through their employer, college or university, school district, or government agency. Making high-quality mental health support available to all is the Talkspace mission, and we're just getting started.

Listed Jobs

Company Name

Talkspace

Job Title

Machine Learning Research Assistant

Job Description

**Job Title:** Machine Learning Research Assistant **Role Summary:** Remote, contract position (30‑35 hrs/week) supporting the Research team in developing and evaluating NLP/ML models for mental‑health therapy data. Responsibilities include labeling sensitive therapy transcripts, validating model performance, building a knowledge base, and assisting with research documentation and participant support. **Expectations:** - Handle confidential mental‑health data with empathy and discretion. - Deliver accurate labeling and evaluation results on schedule. - Work independently while collaborating effectively with the Machine Learning Team, Research Director, and Project Manager. - Maintain organized documentation and follow research protocols. **Key Responsibilities:** - Label therapy transcripts according to provided rubrics for NLP/ML training. - Validate and evaluate trained ML models using established metrics and testing procedures. - Compile and maintain a knowledge base on NLP, ML, and product integration topics. - Contribute to manuscript preparation and track citations of partnered research articles. - Support additional research tasks (e.g., participant consent, assessments, data collection) as directed. **Required Skills:** - ≥1 year experience in human‑subjects research or qualitative data analysis, or a relevant academic background. - Strong interest in mental‑health research and application of ML techniques. - Familiarity with natural language processing and machine learning concepts (coursework or practical experience preferred). - Excellent organizational, time‑management, and detail‑orientation skills. - Ability to work both autonomously and within a collaborative team environment. - Effective written and verbal communication skills. **Required Education & Certifications:** - Undergraduate degree (or higher) in psychology, neuroscience, cognitive science, data science, computer science, or a related field. - Relevant coursework or training in NLP, machine learning, or statistical analysis is preferred. - No specific certifications required; compliance with any applicable human‑subjects research ethics training is expected.

New york, United states

On site

Fresher

11-09-2025

Company Name

Talkspace

Job Title

Data Analyst

Job Description

**Job Title:** Data Analyst **Role Summary:** Analytical professional responsible for collecting requirements, querying databases, and creating dashboards and reports to support product initiatives, clinical outcomes, and network performance. Translates quantitative and qualitative insights into actionable strategies for technical and non‑technical stakeholders. **Expactations:** - 2‑4 years of experience in data analysis, preferably with healthcare data. - Proven ability to deliver data visualizations and automated reports. - Strong collaboration skills with cross‑functional teams and senior leadership. - Ability to work in a hybrid environment (2‑3 days on‑site per week). **Key Responsibilities:** - Design and maintain clinical data visualizations, quality reports, and performance dashboards using Looker or similar tools. - Perform quantitative analyses of patient care pathways, outcomes, and provider network metrics. - Write complex SQL queries and develop Python scripts for data extraction, transformation, and analysis. - Partner with clinical, product, and network teams to generate data‑driven insights for product development and operations. - Communicate findings clearly to both technical and non‑technical audiences; present recommendations to senior leadership. - Support advanced analytics initiatives in collaboration with the Data Science team. **Required Skills:** - Proficiency in SQL, Python, and Excel/Google Sheets. - Strong statistical knowledge and data manipulation expertise. - Advanced data visualization skills (Looker, Tableau, or equivalent). - Experience with product analytics tools (e.g., Mixpanel) – plus. - Ability to create automated reporting workflows. - Excellent written and verbal communication; stakeholder management. **Required Education & Certifications:** - BA/BS in a quantitative discipline (Statistics, Applied Mathematics, Economics, Computer Science, or related field) or equivalent practical experience. - No specific certifications required; relevant certifications (e.g., Google Data Analytics, Tableau Desktop) are a plus.

New york, United states

On site

Junior

17-09-2025