Molton Brown

www.moltonbrown.co.uk

1 Job

633 Employees

About the Company

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Our Eaux de Parfum and Toilette, and Bath, Body, Hair and Home collections have been Made in England since day one - and we're committed to this for our future. Sourcing only the best ingredients in exceptional fragrance concentrations, our quality has awarded us with a Royal Warrant from Her Majesty Queen Elizabeth II. As part of our ever-evolving sustainable journey, we never have and never will test on animals, we run our own manufacturing facility in Elsenham and we champion beauty that's kinder to the environment. Inspired by our progressive home, London, we work side-by-side with our eclectic set of perfumers to empower you with long-lasting, distinctive fragrances you'll love. We're one of the leading global brands in the cosmetics portfolio of Japanese consumer goods company, Kao Corporation. Growing from small-scale artisans into the international fragrance brand we are today, our pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Listed Jobs

Company Name: Molton Brown
Job Title: Senior Sales Consultant
Job Description: **Job title** Senior Sales Consultant **Role Summary** Oversee daily sales floor operations, support management, and lead the team to achieve store sales and KPI targets. Deliver high–quality customer experiences, provide product knowledge and sensory services, coach and train staff, and manage inventory and store presentation. **Expectations** - Minimum 2 years retail experience with at least some supervisory responsibilities. - Excellent verbal and written communication skills. - Ability to influence, motivate and coach a sales team. - High personal grooming standards and passion for luxury brands. - Flexible availability to meet business scheduling needs. **Key Responsibilities** - Supervise sales floor operations and ensure compliance with store policies. - Drive sales performance and help the team meet or exceed KPI targets. - Lead training and coaching sessions on product knowledge, customer service, and sensory selling techniques. - Serve as a brand ambassador, modelling the company’s customer service program. - Deliver personalized customer experiences (e.g., fragrance consultations, hand/arm massages). - Coordinate stock management tasks: ordering, replenishment, de‑stocking, and inventory accuracy. - Maintain store cleanliness, visual merchandising and overall presentation. **Required Skills** - Retail sales expertise and proven leadership/management ability. - Strong communication, presentation and interpersonal skills. - Coaching, mentoring and performance‑management capabilities. - Knowledge of luxury cosmetics products and sensory selling. - Inventory management and stock reconciliation. - High personal grooming and professionalism. - Adaptability, time‑management and problem‑solving. **Required Education & Certifications** - Minimum high‑school diploma or equivalent. - No specific certifications required, though retail or leadership training is a plus.