Relay

3 Jobs

303 Employees

About the Company

Small business banking and money management tools to put you in complete control of what your business is earning, spending and saving. The official banking platform of Profit First. Bank with Relay for: No fees or minimum balances that tie up cash flow Up to 20 checking accounts to organize income and expenses Spending management using 50 physical or virtual debit cards Payments and deposits via ACH transfers, checks and wires Secure, role-based access to team members and financial advisors Personalized customer support by email, phone or chat - Relay is a financial technology company, not a bank. Banking services and FDIC insurance are provided through Thread Bank; Member FDIC. The Relay Visa(r) Debit Card is issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa(r) debit cards are accepted.

Listed Jobs

Company Name: Relay
Job Title: Office Experience Specialist
Job Description: **Job title:** Office Experience Specialist **Role Summary:** Ensure seamless onsite office operations, foster a collaborative environment, and support human‑centric workplace culture. Manage daily facilities needs, coordinate employee onboarding, plan internal and external events, and maintain vendor relationships to support a high‑productivity workspace. **Expectations:** - Minimum 2+ years of experience creating effective office environments. - Clear, concise written and verbal communication. - Strong time‑management, multitasking, and prioritization skills. - Detail‑oriented problem‑solver with organizational and project‑management capabilities. - Team‑first, collaborative mindset with a proactive “Get Stuff Done” attitude. - Ability to handle change, conflict, and uncertainty in a startup setting. **Key Responsibilities:** 1. Maintain day‑to‑day office operations to enable teams to focus on core mission objectives. 2. Ensure staff have access to productive workspaces, coffee, snacks, and other amenities. 3. Manage new‑hire onboarding: greet staff, prepare swag, set up access cards, and facilitate orientation. 4. Own planning and execution of in‑office events, team off‑sites, and external engagements. 5. Oversee vendor relationships, ensuring facilities and services are up to standard. 6. Support office expansion initiatives to accommodate a growing workforce. **Required Skills:** - Office and facilities management - Event planning and coordination - Vendor and contract management - Time‑management and multitasking - Strong written and verbal communication - Organizational and project‑management proficiency - Problem‑solving, attention to detail - Collaboration, teamwork, and adaptability **Required Education & Certifications:** - Bachelor’s degree or equivalent experience in office management, facilities, hospitality, or related field preferred; equivalent practical experience accepted.

Company Name: Relay
Job Title: Marketing Analytics Manager
Job Description: **Job title:** Marketing Analytics Manager **Role Summary:** Lead the design, implementation, and maintenance of Relay’s end‑to‑end marketing tracking and analytics ecosystem. Translate complex data streams into clear, actionable insights that inform marketing strategy and leadership decisions. Serve as the bridge between marketing execution, data engineering, and performance analysis. **Expectations:** - 3–5 years of progressive experience in marketing analytics, growth operations, or a technical marketing role in a fast‑moving tech environment. - Proven ability to manage a clean, reliable tracking stack and translate data quality issues into process improvements. - Strong analytical mindset with a propensity for solving ambiguous, complex problems. - Excellent communication skills to distill technical findings for non‑technical stakeholders. **Key Responsibilities:** 1. **Tracking Infrastructure & Data Integrity** – Own the full marketing tracking lifecycle: front‑end pixels, back‑end events, UTM governance, and event data pipelines (e.g., Segment). Audit, troubleshoot, and optimize for accuracy and consistency. 2. **Reporting & Dashboard Development** – Build, maintain, and evolve dashboards in Metabase (or equivalent BI tool) and advanced spreadsheets to surface campaign performance, funnel trends, and actionable insights. 3. **Attribution & Optimization** – Support multi‑touch attribution, mixed media modeling, and funnel analysis; provide data‑driven recommendations to maximize ROI across paid media and owned channels. 4. **Cross‑Functional Collaboration** – Partner with Engineering, Data Engineering, Growth, and Product teams to align tracking implementation, data architecture, and tooling with business objectives. 5. **Decision Support** – Convert analysis into clear narratives; prepare executive‑level insights that guide marketing strategy and investment decisions. **Required Skills:** - **Tracking Tools:** Google Tag Manager, GA4, HubSpot tracking, paid media tagging (Google Ads, Microsoft Ads). - **Data Query & Manipulation:** SQL (advanced), familiarity with data pipelines (Segment, Snowflake, etc.). - **BI & Visualization:** Proficiency with Metabase, Tableau, or similar; advanced Microsoft Excel/Google Sheets. - **Attribution Modeling:** Experience with multi‑touch attribution, multi‑channel attribution, or media mix modeling. - **Problem‑Solving & Technical Debugging:** Ability to trace issues across front‑end and back‑end systems, identify root causes, and implement fixes. - **Communication:** Translate technical results into concise, impactful presentations for marketing and leadership. - **Organization & Autonomy:** Self‑directed execution, prioritization, and documentation in a fast‑paced environment. **Required Education & Certifications:** - Bachelor’s degree in Marketing, Data Analytics, Computer Science, Statistics, or a related field. - Certifications are a plus: Google Analytics Certified, SQL certification, or equivalent, but not mandatory.

Toronto, Canada

Hybrid

17-12-2025

Company Name: Relay
Job Title: Product Marketing Manager
Job Description: Job Title: Product Marketing Manager Role Summary: Lead product positioning, launch strategy, and go‑to‑market execution for fintech solutions aimed at SMB finance teams, collaborating with product, brand, growth, and data teams to drive adoption, engagement, and revenue growth. Expectations: 3‑5 years of product marketing or related experience in a B2B or B2B2C tech environment; proven track record of successful launches and GTM campaigns; strong storytelling, data‑driven decision making, and cross‑functional collaboration. Key Responsibilities: • Own end‑to‑end go‑to‑market plans for new products, features, and initiatives • Translate customer insights and market research into clear, customer‑centric positioning and messaging • Partner with Product, Brand, and Growth teams to craft narratives that highlight value and differentiation • Coordinate launch activities, ensuring alignment with business goals and internal stakeholders • Track and report on adoption, campaign effectiveness, and key metrics; work with Data to optimize performance • Conduct competitive intelligence and maintain up‑to‑date market landscape understanding Required Skills: • Product marketing strategy and execution • Positioning, messaging, storytelling, and copywriting • Market research, competitive analysis, and customer segmentation • Data analysis, KPI monitoring, and performance reporting • Excellent written and verbal communication • Project management and multitasking in a fast‑paced environment • Collaborative mindset with ability to influence cross‑functional teams • Customer advocacy and empathy for user needs Required Education & Certifications: • Bachelor’s degree in Marketing, Business, Finance, or a related field (equivalent experience accepted)