Hydro Québec

About the Company

Travailler à Hydro-Québec, c’est faire partie d’une équipe qui a du cœur et qui se donne les moyens d’accélérer la transition vers une économie plus verte afin de créer un avenir durable. C’est être au centre de l’action pour répondre aux besoins de millions de clients et de clientes, et contribuer à des projets ambitieux qui ont un impact réel pour la collectivité. C’est évoluer auprès de personnes de talent qui s’entraident et qui valorisent les idées de toutes et tous.  C’est saisir l’occasion de toujours apprendre et de réaliser ses ambitions dans une organisation qui offre une multitude de possibilités de grandir et une variété d’emplois à découvrir.  C’est bénéficier d’un environnement de travail flexible et bienveillant, où la sécurité et la santé globale sont des priorités. Parce qu’ensemble, on en fait beaucoup plus. Faire partie d’Hydro-Québec, c’est s’unir à des gens passionnés qui voient grand. Des gens qui ont envie de contribuer à changer le monde, chaque jour. Parce que chaque jour, notre monde change le monde. Joignez-vous à l’équipe via emploi.hydroquebec.com.

Listed Jobs

Company Name

Hydro Québec

Job Title

Développeur(euse) I

Job Description

Job Title: Developer I Role Summary: Entry-to-mid-level software developer responsible for designing, developing, and maintaining applications and interfaces to support energy grid operations. Collaborates with stakeholders to recommend and implement technical solutions for energy sector challenges. Expectations: Bachelor’s degree in Computer Science or related field; 3–5 years of experience in full-stack software development. Key Responsibilities: - Analyze user needs and recommend software solutions for energy grid systems. - Design, develop, and debug back-end and front-end applications using Java/.NET and Angular. - Implement containerization, CI/CD pipelines, and cloud environments (private/public). - Develop system interfaces and data conversion models. - Create unit tests and quality assurance protocols. - Collaborate with cross-functional teams on software strategy and deployment. - Document technical processes and support functional analysts as needed. - Facilitate development projects and resolve software anomalies in compliance with coding standards. Required Skills: - Proficiency in Java/.NET (back end), Angular (front end), SQL, Python. - Knowledge of CI/CD, containerization (e.g., Docker/Kubernetes), and cloud environments (AWS/Azure). - Experience with system integration, data modeling, and database management. - Familiarity with Agile/SCRUM methodology and Jira project management tool. - Basic understanding of automated testing frameworks (Jest, Cypress) and AI in software development. Required Education & Certifications: - Bachelor’s degree in Computer Science or equivalent. - French language proficiency required; English assets optional.

Montreal, Canada

Hybrid

Junior

08-01-2026

Company Name

Hydro Québec

Job Title

Stage collégial | Technologies numériques - Centre de services TIC - Été 2026

Job Description

**Job Title** Collegiate Internship – Digital Technologies – Summer 2026 **Role Summary** Three‑month, full‑time internship supporting Hydro‑Québec’s IT Services Centre. Interns handle incident analysis, preventive and operational maintenance of IT products and services, user assistance, incident triage to the second‑line team, and contribute to service improvement initiatives within the digital technology environment. **Expactations** - Enrolled full‑time in a DEC in Computer Science or a related field; must resume studies the following session or complete a credit‑worthy internship. - Fluency in French adequate for the role. - Valid Class 5 driver licence. - 35 hours/week, 100 % onsite. - Submit CV and transcript together; apply via Hydro‑Québec Jobs portal within the posting period. **Key Responsibilities** - Receive, analyze, resolve, document and follow up on incidents and service requests submitted by IT users. - Conduct preventive and evolutionary maintenance of IT products and services. - Provide assistance and user education on available products and services. - Offer guidance on corporate IT orientations and frameworks. - Escalate incidents and requests requiring higher expertise to 2nd‑line support. - Track resolution status and inform users of service availability. - Identify and propose opportunities for improvement and optimization of the IT Services Centre and its service offerings. - Deliver targeted support to special‑client users and communicate service status to stakeholders. **Required Skills** - Proficiency in Microsoft environments. - Basic corrective maintenance (MCE) and printer troubleshooting knowledge. - Familiarity with ServiceNow and HP Service Manager tools. - Self‑directed, agile, results‑driven, and customer‑focused. - Strong verbal and written communication; professional ethics. - Ability to work collaboratively within a team. **Required Education & Certifications** - Full‑time DEC in Computer Science or a closely related discipline. - No specific certifications mandated, though familiarity with ITIL concepts or equivalent is a plus.

Rouyn-noranda, Canada

On site

26-01-2026

Company Name

Hydro Québec

Job Title

Stage collégial | Technologies numériques - Service aux utilisateurs - Été 2026

Job Description

**Job Title** Collegiate Internship – Digital Technologies – User Services – Summer 2026 **Role Summary** A 3‑month, 35‑hour‑per‑week internship providing first‑line IT support for Hydro‑Québec systems and end‑users. The incumbent will troubleshoot hardware and software issues, perform computer renewals, and apply remote support tools to keep the organisation’s technology running smoothly while gaining real‑world experience in a professional environment. **Expectations** - Deliver reliable, timely first‑tier support to users on Windows 11 desktops. - Perform routine hardware upgrades and operating‑system renewals. - Diagnose and resolve common software problems using standard troubleshooting protocols. - Operate company support platforms (ServiceNow, SCCM) and maintain accurate incident records. - Demonstrate professionalism, ethical conduct, and a strong client‑service orientation. - Complete the internship while maintaining full‑time enrollment in a college diploma (DEC) program in IT or a related discipline. **Key Responsibilities** - Respond to user tickets and requests for support. - Execute hardware installations, upgrades, and replacements. - Troubleshoot and resolve Windows 11, Office Suite, and peripheral issues. - Use ServiceNow to log incidents, request changes, and track resolution progress. - Employ SCCM and other remote‑diagnostic tools for remote troubleshooting. - Manage computer renewal cycles and asset tracking. - Collaborate with senior IT staff to identify process improvements. - Maintain documentation of procedures, solutions, and system configurations. **Required Skills** *Technical* - Proficiency with Windows 11 operating system. - Comfortable with Microsoft Office Suite and standard productivity tools. - Experience using ServiceNow or similar IT service management platforms. - Knowledge of remote support tools (e.g., SCCM). *Behavioral* - Autonomous, proactive problem‑solving. - Results‑oriented with a focus on meeting service targets. - Client‑centered approach to support delivery. - Strong written and verbal communication skills. - Ethical professional conduct and respect for confidentiality. **Required Education & Certifications** - Current full‑time enrollment in a college diploma (DEC) program in Computer Science, Information Technology, or a closely related field. - Expected return to studies following the internship term (credit‑bearing or non‑credit). - Valid Class 5 driver’s licence (required for on‑site support). ---

St-jérôme, Canada

On site

26-01-2026

Company Name

Hydro Québec

Job Title

Analyste Services expérience utilisateurs TIC

Job Description

**Job Title** ICT User Experience Services Analyst **Role Summary** Provide first‑line technical support for IT products and services, handling incidents, requests, and preventive maintenance. Ensure timely resolution, document issues, and collaborate with second‑level teams. Drive continuous improvement in service delivery and user satisfaction within a renewable energy organization’s ICT centre. **Expectations** - Bachelor’s degree in Computer Science or related field. - <3 years of first‑level IT support experience in a Microsoft Windows environment, with strong knowledge of Outlook and Exchange Server. - Basic familiarity with physical hardware maintenance and remote support over phone. - Experience using ServiceNow is an advantage. - French language proficiency appropriate for the role. - Ability to obtain a Quebec Class 5 driver’s licence. - Customer‑focused mindset, teamwork, agility, result orientation, and commitment to continuous improvement. **Key Responsibilities** 1. Receive, analyze, and resolve user incidents and service requests. 2. Provide preventive and evolutionary maintenance of ICT products and services. 3. Offer user assistance and education on product usage and corporate policies. 4. Escalate complex incidents to second‑level support for advanced resolution. 5. Track incident resolution progress and ensure timely follow‑up. 6. Identify and recommend opportunities to improve service quality and efficiency. 7. Deliver specialized support for special customer users. 8. Communicate service status and updates to end users. **Required Skills** - Technical: Microsoft Windows support, Outlook, Exchange Server, basic hardware maintenance. - Tools: ServiceNow (preferred). - Remote support via phone. - Strong problem‑solving and documentation skills. - French language proficiency. - Customer‑centric approach, effective communication, teamwork, agility, and results orientation. **Required Education & Certifications** - Bachelor’s degree (BA/BS) in Computer Science, Information Technology, or a related discipline. - No mandatory certification, but familiarity with ITIL and ServiceNow is advantageous.

St-jérôme, Canada

On site

Junior

26-01-2026