Auctane

About the Company

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams, and innovations around the globe. From turnkey integrations to custom-built solutions, our ecosystem of brands provides a powerful toolbox of software solutions for every aspect of sending and receiving. Auctane brands include: ShipStation, Stamps.com, Packlink, ShipEngine, Metapack, ShippingEasy, Endicia, ShipWorks, GlobalPost, and Return Rabbit.

Listed Jobs

Company Name

Auctane

Job Title

Account Executive - SMBs

Job Description

Job Title: Account Executive – SMBs Role Summary: Lead outbound sales of API‑driven shipping and fulfillment solutions to small‑to‑mid‑market eCommerce, retail, and logistics businesses across Europe. Drive new business acquisition, engage prospects through consultative selling, and close deals from discovery to contract. Expectations: - Achieve quarterly revenue and new‑customer quota. - Build and maintain a robust sales pipeline in CRM. - Collaborate with SDR, onboarding, product, CSM, and marketing teams. - Deliver product demos, technical discussions, and negotiate contracts to meet revenue and margin targets. Key Responsibilities: 1. Identify, qualify and pursue new business opportunities through outbound prospecting, cold calling, and partner channels. 2. Conduct needs assessments, product demos, and technical discussions focused on API integrations and workflow automation. 3. Develop and execute territory and account plans targeting eCommerce, retail, and third‑party logistics sectors. 4. Maintain accurate forecasting, pipeline metrics, and deal status updates in CRM. 5. Negotiate pricing, terms, and contracts to close deals while achieving revenue and margin goals. 6. Stay current on eCommerce, shipping technology, carrier APIs, and integration trends. 7. Collaborate cross‑functionally with marketing, partnerships, SDR, onboarding, product, and customer success to ensure a seamless handoff from sales to service. Required Skills: - 3–6 years of B2B SaaS or technology solutions sales experience. - Proven track record of hunting and closing midsize or enterprise accounts. - Comfortable discussing API integrations, workflows, and developer use cases (technical fluency, not coding required). - Strong communication, presentation, and negotiation capabilities. - Solution‑oriented selling mindset. - Self‑starter with excellent organizational skills and ability to work independently across regions and time zones. - Fluent in English; additional European languages are advantageous. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, Computer Science, or related field. - Certifications in sales methodology or SaaS products are a plus.

London, United kingdom

On site

Junior

04-12-2025

Company Name

Auctane

Job Title

Customer Success Manager

Job Description

**Job Title** Customer Success Manager **Role Summary** Build and maintain strategic relationships with high‑value merchants, ensuring optimal utilization of Auctane products to achieve their shipping and e‑commerce objectives. Drive retention, adoption, and revenue growth through workflow optimization, carrier strategy, and monetization opportunities while traveling onsite to provide personalized guidance. **Expectations** - Maintain deep expertise in ShipStation, carrier economics, and e‑commerce logistics. - Operate in a field‑based role, meeting customers 3–4 days a week and traveling nationwide 2–4 times yearly. - Deliver measurable customer success metrics (health scores, utilization, churn reduction). - Partner with sales, support, product, and engineering to close gaps and surface opportunities. **Key Responsibilities** - Analyze account health data, adoption, and process gaps to prioritize field actions. - Conduct discovery visits, provide in‑person strategy workshops, and document recommendations. - Identify and communicate cost‑saving and monetization opportunities linked to carrier choice and feature usage. - Educate customers on new releases, integrations, and best‑practice workflows. - Collaborate cross‑functionally to resolve escalations and enhance the overall customer experience. - Partner with sales to uncover upsell and expansion possibilities within the territory. **Required Skills** - Strong relationship‑building and stakeholder management. - Analytical ability to interpret usage data and translate insights into actionable plans. - In‑depth knowledge of shipping carriers, logistics, and e‑commerce platforms. - Excellent verbal and written communication, with the ability to simplify complex technical concepts. - Problem‑solving mindset and critical thinking for issue resolution. - Team player capable of coordinating with multiple internal departments. **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, Logistics, or a related field. - Preferred: Certifications in CRM (e.g., Salesforce), shipping industry credentials, or product‑specific training.

San diego, United states

Hybrid

22-01-2026

Company Name

Auctane

Job Title

Account Executive - API solutions

Job Description

**Job title:** Account Executive – API Solutions **Role Summary:** Drive new business acquisition for ShipStation API across the European mid‑market segment. Execute outbound hunting, identify & qualify leads, conduct consultative demos, and manage the full sales cycle from discovery to close, collaborating with internal teams and partner channels. **Expectations:** - 3–6 years of B2B SaaS/technology sales experience, ideally with API‑first products. - Proven track record of hunting and closing new mid‑market or enterprise deals. - Ability to manage a robust pipeline and meet revenue and margin targets. - Fluency in English; additional European languages are a plus. **Key Responsibilities:** - Acquire new mid‑market customers for ShipStation API across Europe. - Prospect via outbound calls, cold outreach, and partner‑generated leads. - Develop and execute territory and account plans targeting eCommerce, retail, and 3PLs. - Deliver product demos, technical discussions, and consultative sales engagements focused on API solutions. - Build and maintain a complete pipeline in CRM, tracking progress through the full sales cycle. - Negotiate contracts and pricing to achieve company revenue and margin goals. - Stay updated on eCommerce, shipping, logistics, and integration trends. - Collaborate with SDRs, Onboarding, Product, CSM, and Marketing teams. **Required Skills:** - B2B SaaS sales experience with a focus on API‑first products. - Strong technical sales aptitude – comfortable discussing APIs, workflows, and developer use cases. - Solution‑oriented selling, excellent communication, presentation, and negotiation skills. - Ability to work independently across regions and time zones. - Organized, self‑starter mindset with a “hunter” mentality. **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, Information Technology, or related field. - No specific certifications required.

London, United kingdom

On site

Junior

22-01-2026