Anatomy IT

About the Company

Anatomy IT helps healthcare providers deliver exceptional patient care through technology and cybersecurity solutions. With 30+ years of experience, we understand healthcare organizations' unique risks, opportunities, and challenges. Anatomy IT is one of the largest and fastest-growing healthcare IT companies, partnering with over 1,950 clients serving 39,000 healthcare staff nationwide, including ASCs, physician groups, and hospitals.

Listed Jobs

Company Name

Anatomy IT

Job Title

Systems Engineer Level 1 - Field

Job Description

**Job Title:** Systems Engineer Level 1 - Field **Role Summary** Provide remote and on-site technical support for workstations, peripherals, and industry-specific software. Troubleshoot issues, collaborate with internal teams and vendors, and ensure client infrastructure aligns with organizational standards. Hybrid role requiring occasional client site visits. **Expactations** - Hybrid work model with possible travel in assigned geographic area. - Valid driver’s license and reliable personal transportation. - Flexibility to work after-hours, weekends, and on-call as needed. - 2+ years of help desk/field services experience required. **Key Responsibilities** - Respond to technical support requests via phone, email, or chat. - Troubleshoot workstation, network, and application issues. - Onboard/offboard employees, configure user access, and deploy software. - Coordinate with internal teams and vendors to resolve complex issues. - Maintain client infrastructure equipment per organizational standards. **Required Skills** - Desktop operating systems (Windows 7/10/11), DNS, DHCP, Active Directory basics. - Knowledge of backup software, file restoration, and Office 365/Exchange administration. - Troubleshooting: network printers, permissions (NTFS/share), InTune, client/server application issues. - Wireless connectivity, MFA deployment, and client-side diagnostics. - Soft skills: Customer service, communication, organization, multitasking under pressure. **Required Education & Certifications** - High school diploma/GED. - 2+ years in help desk or field services. - Certifications (preferred): CompTIA A+/Network+, MCSA, Apple OS X.

New haven, United states

Hybrid

Junior

20-09-2025