Coba IT Consultants

About the Company

Coba IT is a staffing solutions business that was incorporated in 1997, with operating offices based in the UK, Switzerland and Serbia. At Coba we recognise that it is people who make the difference between a good organisation and a great organisation. Coba's aim is to provide our clients with reliable, motivated and highly competent technical expertise when they require it, where they require it and how they require it. For our clients, whether our engagement is focused on overall strategy, or project specific, our team of experts aide the success by offering a solution from design brief to concept and delivery. We structure roadmaps offering refresh solutions and products, ultimately reducing running costs and improving infrastructure and service. Key areas of expertise include, Infrastructure Services and Engineering, Business Analysis, Programme/Project Management, Risk and Regulatory, Security.

Listed Jobs

Company Name

Coba IT Consultants

Job Title

Information Technology Support Engineer

Job Description

**Job Title:** Information Technology Support Engineer **Role Summary:** Proactive IT Support Analyst providing technical assistance and service desk support in a fast-paced financial trading environment. **Expectations:** Tech-savvy, customer-focused professional with experience in trading/financial services, capable of managing multiple priorities independently. **Key Responsibilities:** - Deliver 1st/2nd line IT support (hardware, software, infrastructure) via email, phone, and in-person; escalate to 3rd line as needed. - Administer Active Directory accounts, permissions, and resolve user access issues. - Log, track, and resolve incidents/requests using ServiceNow. - Conduct user training on PCs, mobile devices, and collaboration tools. - Document technical processes and maintain support workflows. - Prioritize and resolve VIP support cases with urgency. - Collaborate with global IT teams to ensure consistent service delivery. **Required Skills:** - Technical proficiency in Windows OS, Microsoft Office Suite, Outlook. - Knowledge of Active Directory, DNS, TCP/IP, and basic networking. - Hardware troubleshooting and peripheral management. - Strong verbal/written communication and organizational abilities. - Fluency in English; additional languages advantageous. - Experience supporting users in trading/financial services environments. **Required Education & Certifications:** Not specified.

London, United kingdom

On site

18-09-2025