MealSuite

2 Jobs

156 Employees

About the Company

MealSuite is a fully integrated, end to end, dietary, food production, inventory, kitchen management and point of sale solution on a mission to revolutionize the continuum of care through food service technology. Since 1989, our industry leading innovations have empowered food service operators across North America to streamline administrative labor, cut down on food waste, reduce risk and meet regulatory requirements, so they can spend more time focusing on what matters most: improving the quality of life for their patients and residents. Dedicated to delivering SMILES & SATISFACTION to healthcare & senior living communities, we pride ourselves on providing personalized solutions matched with unparalleled customer service.

Listed Jobs

Company Name: MealSuite
Job Title: Customer Implementation Operations Specialist
Job Description: **Job Title**: Customer Implementation Operations Specialist **Role Summary**: Support the Customer Experience team by managing the implementation project queue, ensuring projects are set up, configured, and documented accurately and on time. Coordinate with internal stakeholders to configure software modules and perform basic remote hardware setup for customers in a SaaS environment. **Expectations**: - 1+ year of direct experience in customer implementation or related administrative support in a SaaS setting. - Strong data analytics and project management fundamentals. - Ability to process high‑volume data with accuracy and urgency. - Comfortable working in an agile, cross‑functional environment and willing to travel where required. **Key Responsibilities**: 1. Process new account alerts and daily project queue entries. 2. Manage subscription workflows and assign resources appropriately. 3. Collaborate with Trainers and Project Coordinators to set up and configure Touch and POS modules. 4. Assist with basic remote hardware setup for implementation projects. 5. Maintain and update internal process and project documentation. 6. Track project status and generate basic analytics reports using CRM tools. **Required Skills**: - SaaS customer implementation or support experience. - Project management fundamentals and familiarity with project analytics. - Proficiency in CRM software (Salesforce, Planhat, or equivalent). - High‑accuracy data processing and handling of large data volumes. - Strong collaboration, communication, and problem‑solving skills. - Valid passport with no travel restrictions; willingness to travel occasionally. **Required Education & Certifications**: - Bachelor’s degree or equivalent in Business, Information Systems, or related field preferred. - Certifications such as PMP, Agile, or relevant SaaS implementation training are advantageous.

Company Name: MealSuite
Job Title: CFO (Chief Financial Officer)
Job Description: **Job Title:** Chief Financial Officer (CFO) **Role Summary:** Strategic finance executive responsible for developing and executing global financial strategy for a high‑growth SaaS company. Leads FP&A, M&A, fundraising, investor relations, and global accounting operations while partnering with product, sales, engineering, and customer success to optimize unit economics and sustain rapid expansion. **Expactations:** - Own global financial planning, budgeting, forecasting, and long‑term strategy. - Serve as trusted advisor to CEO, Board, and executives on performance, capital allocation, and risk. - Build and manage M&A pipeline, deal execution, and post‑merger integration. - Lead equity, debt, and strategic financing; maintain investor and lender relationships. - Oversee global accounting, audit, tax, treasury, and compliance across multiple currencies and jurisdictions. - Partner cross‑functionally to set pricing, monetization, and KPI frameworks (ARR, CAC, LTV, retention). - Build, mentor, and scale a high‑performing global finance team, promoting transparency and operational rigor. **Key Responsibilities:** - Develop and implement global financial strategy aligned with aggressive growth and profitability targets. - Lead FP&A, budgeting, forecasting, and long‑range planning across entities and currencies. - Design and execute M&A strategy: pipeline, valuation, deal modeling, due diligence, and integration. - Prepare and manage fundraising, equity/debt financing, and investor communications. - Manage global accounting, audit, tax, treasury, and compliance functions; strengthen internal controls and cash management. - Implement scalable financial systems to support international expansion. - Drive partnership with product, sales, engineering, and customer success to refine unit economics and key SaaS metrics. - Coach and develop finance team; embed culture of transparency and accountability. **Required Skills:** - Senior finance leadership experience (10+ yrs), including 3‑5 yrs as CFO/VP Finance in a SaaS environment. - Deep M&A expertise: due diligence, valuation, deal structuring, and post‑merger integration. - Proven fundraising and investor relations experience in private‑equity or venture‑backed companies. - Multi‑entity, multi‑currency operational background (US, Canada, APAC preferred). - Strong analytical mindset with data‑driven decision-making focus. - Leadership, mentoring, and team‑building capabilities. - Excellent communication skills for board and executive stakeholder engagement. **Required Education & Certifications:** - CPA or CFA preferred; MBA or equivalent advanced credential. - Advanced finance or accounting degree may substitute for professional certifications.