Citizens

About the Company

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we're committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what's next on their own unique journey. Whether you're considering banking with us or looking to work with us, you'll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You're made ready and so are we. #MadeReady

Listed Jobs

Company Name

Citizens

Job Title

Consumer Bank Enterprise Experience (CBEX) Summer Internship

Job Description

Job title: Consumer Bank Enterprise Experience (CBEX) Summer Internship Role Summary: A 10‑week, full‑time summer internship designed to immerse students in strategic, analytical, and operational projects within Citizens’ Consumer Bank and enterprise functions. Trainees receive intensive onboarding, mentorship, and professional development, culminating in exposure to executive leadership and potential progression to a rotational leadership program. Expectations: - Pursuing a bachelor’s degree (expected May 2027). - Minimum cumulative GPA 3.00 (3.50+ preferred). - Strong analytical, business, and financial acumen. - Excellent verbal and written communication, creativity, and data analysis skills. - Detail‑oriented, initiative‑driven, and adept at time management. - Demonstrated leadership or team‑lead experience. - Must complete a video interview assessment within 4 days of access. - U.S. resident with permanent authorization to work. Key Responsibilities: - Attend a 2‑day orientation covering program frameworks and functional overviews. - Work on impact‑focused projects across Consumer Bank business lines (Business Banking, Consumer Strategy, Deposits, Lending, Retail Network Transformation & Contact Center, Wealth Management). - Contribute to enterprise functions (Corporate Communications, Customer & User Experience, Enterprise Payments, Enterprise Marketing, Enterprise Risk, Innovation & Sustainability). - Analyze data and report findings to senior stakeholders. - Participate in executive speaker series, professional development workshops, and strategic initiatives. - Engage in regular mentor meetings; incorporate feedback into project delivery. - Support cross‑functional collaboration and synthesize insights for business decisions. Required Skills: - Analytical & critical thinking - Financial & business strategy understanding - Data analysis (Excel, SQL, or comparable tools) - Strong written and verbal communication - Creativity & problem‑solving - Detail orientation and accuracy - Initiative & independent work ethic - Leadership potential and experience - Learning agility and adaptability - Relationship building and teamwork - Time‑management and deadline adherence Required Education & Certifications: - Bachelor’s degree in progress (any major; preferred: Business, Communications, Economics, Finance, Management, Marketing). - Minimum cumulative GPA 3.00 (3.50+ preferred). - No specific certifications required.

Westwood, United states

On site

28-09-2025

Company Name

Citizens

Job Title

Credit Risk Senior Professional - Home Equity

Job Description

Credit Risk Senior Professional - Home Equity **Role Summary** Lead analytical initiatives to shape credit risk strategy for home equity portfolios through statistical modeling, policy recommendations, and cross-functional collaboration. **Expectations** 3+ years of credit risk experience in real estate lending (mortgage/home equity). 3+ years in quantitative roles using statistical programming. Bachelor’s degree in a quantitative field required; advanced degree preferred. **Key Responsibilities** - Conduct portfolio analysis of credit risk trends, emerging risks, and business-critical problems to optimize credit strategy. - Develop and implement statistical/mathematical models for predictive analytics and reporting. - Automate and deliver regular reports/insights to senior management. - Translate analytical findings into actionable policy recommendations and communicate with stakeholders. - Collaborate with cross-functional teams to implement risk mitigation solutions. **Required Skills** - Expertise in SQL, Python, R, Tableau. - Strong analytical and problem-solving capabilities for complex credit policy decisions. - Strategic thinking to align data-driven recommendations with organizational goals. - Effective communication for presenting insights to leadership. - Time management to prioritize tasks in fast-paced environments. **Required Education & Certifications** - Bachelor’s degree in Finance, Mathematics, Computer Science, Statistics, or Engineering. - Master’s/PhD in a quantitative discipline preferred. - No specific certifications required.

Johnston, United states

On site

Senior

28-10-2025

Company Name

Citizens

Job Title

Commercial Credit Risk Senior Director

Job Description

**Job Title:** Commercial Credit Risk Senior Director **Role Summary:** Lead the Commercial & Industrial Credit Risk function for Corporate Banking, overseeing a diverse, geographically dispersed portfolio and a senior credit team. Align risk strategy with appetite, growth goals, and regulatory expectations, while driving credit decisions, governance, and stakeholder collaboration. **Expectations:** - Provide senior‑level credit and risk leadership across all industry verticals. - Mentor and develop a high‑performing cross‑regional credit team. - Represent the credit function in regulatory and internal governance reviews. - Influence senior stakeholders and portfolio managers to support informed, compliant credit decisions. **Key Responsibilities:** - Set strategic direction and monitor risk exposure of the C&I credit portfolio. - Manage, develop, and evaluate senior credit officers across multiple geographies. - Exercise delegated credit authority on high‑value transactions and advise on complex deals. - Structure leveraged, acquisition, and syndicated financing solutions with cross‑functional partners. - Lead regulatory examinations, audit responses, and model validation initiatives. - Participate in risk appetite formulation, policy development, and strategic risk initiatives. - Engage with relationship managers, portfolio managers, and business line leaders to assess creditworthiness in client meetings. **Required Skills:** - 20+ years of senior commercial credit experience at a major bank. - Proven leadership of large, complex credit portfolios and diverse teams. - Deep knowledge of underwriting, regulatory requirements, capital markets products, leveraged finance, special assets, and workout scenarios. - Strong executive presence, influencing ability, and stakeholder engagement. - Ability to synthesize complex financial data, manage risk, and provide actionable recommendations. **Required Education & Certifications:** - Bachelor’s degree in Finance, Economics, Business Administration, or related field (required). - Advanced degrees (MBA, Master’s in Finance) preferred. - Professional certifications such as CFA, FRM, or equivalent credit/risk credentials highly desirable.

Boston, United states

On site

Senior

03-11-2025

Company Name

Citizens

Job Title

Senior Data Scientist - GenAI Use Cases

Job Description

**Job title**: Senior Data Scientist – Generative AI Use Cases **Role Summary**: Lead the design, development, and production of Generative AI (GenAI) solutions for risk‑management domains such as Credit Risk, AML, Sanctions, and Operational Risk. Drive model architecture, collaborate with stakeholders, ensure governance compliance, mentor junior talent, and stay abreast of emerging GenAI technologies. **Expectations**: - Design and deliver end‑to‑end GenAI models (LLMs, RAG, prompt engineering) that meet performance and regulatory standards. - Translate business problems into scalable AI solutions with measurable impact. - Transition prototypes to production, managing security, governance, and monitoring. - Produce rigorous documentation for validation, audit, and compliance. - Guide and mentor a small data science team. **Key Responsibilities**: 1. Architect advanced ML/GenAI solutions for risk domains. 2. Partner with senior business stakeholders to identify GenAI opportunities. 3. Oversee model production deployment and operationalization. 4. Explore and evaluate new GenAI frameworks (LangChain, Hugging Face, agentic patterns). 5. Document model lifecycle, validation, and audit trails. 6. Mentor junior data scientists and analysts. **Required Skills**: - 5+ years in data science/ML, 2+ years in GenAI/LLM/NLP. - Proficiency in Python; experience with LangChain, Hugging Face, RAG, embeddings, vector databases. - Prompt engineering, retrieval‑augmented generation, and agentic design pattern knowledge (reflection, tool use, memory). - Strong understanding of GenAI evaluation metrics and governance. - Excellent communication with non‑technical stakeholders. - Proven ability to produce compliant documentation in regulated environments. **Required Education & Certifications**: - Master’s degree in Operations Research, Statistics, Mathematics, Computer Science, Economics, or Data Science (PhD preferred). ---

Boston, United states

On site

Senior

25-11-2025