Care Outlook Community

About the Company

At Care Outlook, we believe that care should always come first. As an independent provider of home care and specialist domiciliary services, we are committed to delivering high-quality, personalized care that upholds the dignity and independence of our clients. Founded as a family-run business in 2005, Care Outlook has grown significantly, now operating in numerous locations across London, the South East, and expanding into other regions of the country. Our team has expanded to over 1,500 dedicated staff members, all of whom share our core values of compassion, respect, and excellence in care. Our services are tailored to meet the unique needs of each individual. Whether it's assistance with daily activities, transportation to medical appointments, or specialized care for conditions such as dementia, brain injury, and special needs, our professional care workers deliver their services with a personal touch and a deep commitment to traditional family values. Discover our full range of services: www.careoutlook.co.uk We are proudly CQC registered, ensuring that we connect the best carers with those in need, maintaining the highest standards of care and support.

Listed Jobs

Company Name

Care Outlook Community

Job Title

Team Leader

Job Description

**Job Title:** Team Leader **Role Summary:** Lead and manage the care team for extra care services, ensuring high‑quality care plans, staff development, and compliance with CQC standards. Coordinate scheduling, training, and quality monitoring while maintaining communication with the Branch Manager and recruitment teams. **Expectations:** - 100% commitment to improving quality of life for vulnerable clients. - Flexibility to provide on‑call coverage as required. - Full driving licence and vehicle access (preferred). **Key Responsibilities:** - Supervise and develop care staff through regular supervision, appraisals, and training. - Create, manage, and monitor customer care plans; align staff rosters with client needs. - Conduct care assessments, care provision, and risk planning to meet best practice and client aspirations. - Collaborate with Recruitment Team to maintain adequate staffing levels. - Respond to and manage emergency service requests and on‑call duties. - Ensure prompt and courteous telephone handling. - Coordinate with Branch Manager to address quality standards, complaints, and comments. - Implement measures to comply with CQC regulations and achieve best care standards. **Required Skills:** - Leadership and staff management. - Knowledge of CQC standards and compliance. - Experience in care coordination or 2+ years in Health & Social Care. - Strong communication and interpersonal skills. **Required Education & Certifications:** - NVQ Level 3 Health & Social Care (preferred). - Full driving licence (preferred).

Reading, United kingdom

On site

Junior

05-11-2025