Wrapbook

www.wrapbook.com

1 Job

369 Employees

About the Company

Wrapbook is the next standard in production payroll and accounting--a force multiplier that empowers finance teams in film, TV, commercials, and other media to accomplish more, faster, with greater data integrity. Wrapbook's next-gen technology eliminates the constraints of legacy systems, bringing everything you need--payroll, startwork, accounting, and cost management--into a single platform, so you can run payroll with a click and manage your finances in real time. Our concierge service model takes a proactive approach to customer support, giving you access to top-tier expertise and fast turnaround for issues when they arise. And because our engineering team is constantly innovating, Wrapbook keeps you a step ahead of a changing industry, with over 175 new features released in the past year alone. With Wrapbook, finance teams get the speed, collaboration, answers, and confidence to run smoother, more efficient, more profitable productions. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg's WndrCo, Andreessen Horowitz, and A* Capital.

Listed Jobs

Company Name: Wrapbook
Job Title: Salesforce Administrator, Client Operations
Job Description: Job Title: Salesforce Administrator, Client Operations Role Summary: Serve as the primary Salesforce administrator and strategic partner for the Client Operations team, driving process optimization, scalability, and efficiency across onboarding, payroll, insurance, and tax operations. Expectations: - Diagnose operational friction and recommend scalable solutions. - Translate business challenges into Salesforce and tool-based improvements. - Lead end‑to‑end Salesforce projects with cross‑functional collaboration. Key Responsibilities: - Act as trusted advisor to Client Operations leadership. - Design, configure, and maintain Salesforce automation (Flow) for onboarding and billing. - Document existing workflows, identify process improvement opportunities. - Build and maintain dashboards and reports to monitor KPIs (e.g., onboarding time, case management metrics). - Conduct regular Salesforce data audits and configuration reviews. - Drive change management: training, user guides, ongoing support. - Collaborate with Systems Architect on complex builds beyond standard administration. Required Skills: - Salesforce Administration (Service Cloud, custom objects, Flow). - Business systems analysis and process consulting. - Data analysis & reporting (report builder, dashboards). - Project management (multiple concurrent initiatives). - Strong communication and stakeholder collaboration. - Adaptability in fast‑paced, change‑driven environments. Required Education & Certifications: - Bachelor’s degree in Business, Information Systems, or related field. - 3–5 years progressive experience in Salesforce solution design or process consulting within a SaaS environment. - Salesforce Certified Administrator (including Service Cloud).